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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.


Application/ Service           
Recurring Maintenance Scheduled Maintenance
Adobe AEM                                     
           

Every Thursday from 6 a.m. - 8:30 a.m. 

 

Alfresco (ChooseTMU Applicant Portal) Daily 4 a.m. - 5 a.m.  

CFAPS

Last Friday of each month 6 a.m. - 8 a.m.
Citrix N/A  
eHR N/A  
Learning Management System Every Friday 6 a.m. - 8 a.m.

my.torontomu portal

Every Friday 6 a.m. - 8 a.m. Wednesday, December 18, 10:00 p.m. to 10:30 p.m.
Updating CAS.
User Impact: Minimal user impact due to redundant servers running.
OneCard N/A  
MyServiceHub Daily midnight - 1:15 a.m.  
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m

 

Wednesday, December 18, 8:00 p.m. to 8:30 p.m.
Updating TMU's Resource and Identity Management System.
User Impact: Access to Self Service will be intermittent during this period.

 

TMU-VPN

N/A

 
FIS Daily 10:45 p.m. - 1:05 a.m.  
ServiceNow N/A  
Virtual Applications Daily 2:30 a.m. - 3 a.m.  

Additional Scheduled Changes

  • Thursday, November 21 to Sunday, December 22, daily 10:00 p.m. to 11:30 p.m. - in progress
    Updating wireless access points.
    User Impact: None expected.
  • Friday, January 3, 8:00 p.m. to 11:30 p.m.
    Updating TMU wifi.
    User Impact: There might be a brief wireless interruption, but no outage.

 Please email jbhathal@torontomu.ca and restiani@torontomu.ca to report completion, postponement or cancellation of any change.

Select here for Previous Changes.