Starting October 7th, please use your @torontomu.ca email for MFA and Azure virtual lab setup.
Services for Faculty & Staff
The Faculty & Staff Help Desk can help you with the following:
- Troubleshoot and repair Ryerson-owned computers and peripherals
- Recommend and order new computer equipment, software and toner
- Configure and install new equipment
- Software installation (opens in new window) and troubleshooting
- Assist faculty members with TRS computer lab and classroom technologies
- Short-term equipment loans for work-related activities
- Computer lab bookings within TRS building
- Restrict computer applications during lab-based tests and exams
- General help with Ryerson’s IT resources, including two-factor authentication (opens in new window) and RU-VPN
- Remote classroom assistance and/or training
If it's not on the list just ask - we will do our best to help!
Location
Find us on the (PDF file) 9th Floor (opens in new window) (TRS 3 - 059)
Hours
Monday - Thursday
8:30 a.m. - 7:30 p.m.
Friday
8:30 a.m. - 6:30 p.m.
Contact
(416) 979-5000 ext. 7455
bizhelp@torontomu.ca (opens in new window)
Licensed Software
View the list of software that we can install (opens in new window) on your Ryerson-owned computer.
Are You Eligible for a Desktop or Laptop Upgrade?
Every four years faculty and staff members are eligible to have their desktops/laptops upgraded.
You will find a complete list of upgrades (opens in new window) here.
For further information, contact the Help Desk (opens in new window) .