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How to View a Student's Transfer Credit Report

The following content is for administrative staff using MyServiceHub.

If you are a student seeking help with your MyServiceHub account, please visit the Student Tutorials section.

Toronto Metropolitan University (TMU) undergraduate degree or certificate students may submit online, courses completed at other accredited Ontario institutions for credit towards their TMU program of study.

Students that have taken courses at institutions outside of Ontario must manually submit a Transfer Credit Application.

The Transfer Credit Process

  1. The student enters the details of the course they want to be evaluated for a transfer credit.
  2. The Transfer Credit team verifies their submission and, if necessary, forwards it to the appropriate faculty for evaluation. This part of the process can take six to eight weeks.
  3. Once the evaluation is done, students and staff can view the results on their Transfer Credit Report.
Student View vs Admin View Student Center Admin Center
Submit online courses for evaluation as transfer credits
View a Transfer Credit Report

Students may come to you with questions such as:

  • How do I interpret my Transfer Credit Report?
  • What is a GEN credit?
  • When can I expect the results of my submission?
  • The course I submitted was denied, can I appeal?
  • I've been granted a credit that does not apply to my program requirements, how can it be applied?

With the Admin Center, you can view the student's Transfer Credit Report and address these kinds of questions.

For more information on transfer credits: 

www.torontomu.ca/transfer-credits

You can view the student's Transfer Credit Report from the Academics section of the Student Center tab.
Transfer Credit: Report option in Academics section drop-down box

  1. Select Transfer Credit Report from the "other academic..." drop-down box.
  2. Click Forward arrow

Transfer Credit Information and link to view report at the bottom of the page

This provides you with helpful information on how to interpret the Transfer Credit Report. You may be able to use this to answer some of the questions that you may get about the information shown on the report.

  1. Scroll down to the bottom of the page and click the View Transfer Credit Report link.

Transfer Credit Report including Course Credits, Other Credits, and Denied Credits

This is the student's Transfer Credit Report. It shows the results of their course submissions for transfer credit. The report is divided into three sections:

  • Course Credits: Courses that have been accepted and/or denied as transfer credits and those pending validation. Once validated, these are recorded on the student's TMU academic record with a grade of CRT and are not included in the calculation of their GPA.
  • Other Credits: Challenge credits that are based on skills and knowledge gained through work experience are recorded on the student's TMU academic record with a grade of CHG and are not included in the calculation of their GPA.
  • Denied Credits: Courses that have not been accepted as transfer credits. These are not recorded on the student's TMU academic record.

Note: To determine how transfer credits apply to a student's program/plan requirements, run their Advisement Report.

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