Withdrawals & Cancellations
We understand that circumstances arise that might make you consider withdrawing from residence. We are here to support you and we would recommend you reach out to your Residence Advisor, Academic Link, or Residence Life Facilitator for support.
The Residence Agreement is for a period of 8 months (DCC, ILLC, Pitman Hall) Please see section 5.0 in the 8 month housing agreement for details on your responsibility when considering withdrawing from Residence. Section 12.8 provides specific details on meal plan changes and refunds.
Students are financially responsible for their space in residence until another student takes over their space. Housing & Residence Life works diligently to minimize your ongoing financial responsibility as new students move into residence. However there is a risk that you will continue to be responsible for the weekly rent charge after you have moved out - especially later in the school year if you withdraw. Please note that as per the residence agreement, students are also responsible for a $400.00 residence withdrawal fee. The withdrawal fee will be charged to their MyServiceHub account after they've moved out of residence and are released from their financial responsibility. At this point, they are released from their agreement and remaining fees.
Students can request a release from their financial responsibility on the grounds of academic, medical or compassionate reasons. You must submit your request along with the withdrawal form. You must also submit supporting evidence with your request.
Requests will be reviewed by Housing & Residence Life, regularly, and a final decision will be sent via email to you as soon as possible.
Steps to withdraw/move-out from residence
If you have not checked into residence yet, please select between option a.) or b.)
If you have checked into residence, please click on option c.)
1. Email housing@torontomu.ca (include your name and student number) and confirm you would like to cancel your accepted offer of accommodation.
2. A member of our team will email you back to confirm the cancellation, and you will be released from the residence agreement. You will also receive a full refund of your 1st installment.
1. Complete the Withdrawal Form.
2. A member of our team will email you back to confirm we have received your withdrawal form. At this point, you are still responsible for paying your fees according to the payment schedule until you are released from the residence agreement (this happens after someone takes over your space and you will be informed once you are released from the agreement).
3. If you submitted a request for immediate release from the agreement in your withdrawal form, you will receive a decision shortly after you move out.
4. Your fees will be adjusted after you are released from the agreement. A final withdrawal confirmation will be emailed to you with a summary of your adjusted fees.
5. If you are released prior to August 25 (Move-In Day), you would receive the full refund amount of your 1st installment.
1. Complete the Withdrawal Form indicating your expected move-out date.
You will receive a copy of your response to the form. If you need to revise your move-out date, you can email housing@torontomu.ca
2. If you require supporters to help you move out, fill out the Guest Exemption Form at least two days before your move-out day.
3. Lock your room and return your Residence ID card and mailbox key (if applicable) to the building front desk.
4. After your move-out is complete, a member of our team will email you back to confirm we have received your withdrawal form. At this point, you are still responsible for paying your fees according to the payment schedule until you are released from the residence agreement (this happens after someone takes over your space and you will be informed once you are released from the agreement).
5. If you submitted a request for immediate release from the agreement in your withdrawal form, you will receive a decision shortly after you move out.
You will not receive a decision prior to moving out.
6. Your fees will be adjusted after you are released from the agreement. A final withdrawal confirmation will be emailed to you with a summary of your adjusted fees.