Skip to Main Content
You are now in the main content area

TMU Cell Phone Plan with Rogers

TMU partners with Rogers Communications to offer a standard cell phone plan that can be customized for your needs. The TMU plan is open to current employees with a business need for a cell phone and is subject to the approval of your faculty or department leader.

Personal cell phone plan

TMU also offers special employee pricing for personal cell phones through Rogers. To learn more about the offer available and how to access it, log in to the my.torontomu portal, scroll to “Toronto Metropolitan University Educational Discounts - Faculty & Staff” and select “Rogers Employee Pricing”.

TMU plan details

The TMU plan is available to current TMU employees with a business need for a cell phone, and is subject to allowances in your area’s budget and your leader’s approval.

The standard plan is offered at $22.18 per month and includes:

  • Unlimited anytime local calling
  • 6GB data
    • To ensure continuous service, if your usage exceeds 6GB, an unlimited data package for the remainder of the month will be automatically added for a cost of $30.70. This charge is applied only for each month you exceed 6GB.
  • Rogers to Rogers national calling
  • Unlimited text, picture and video messaging
  • Call display with name included
  • Voicemail
  • Unlimited long distance minutes within Canada
  • Roam Like Home options for:
    • $12 per day in the United States
    • $20 per day in eligible international countries

Further options can be added to the TMU plan, including additional data.

Cell phone accounts are to be set up for payment using a TMU Purchasing Card (P-Card).  Exceptions must be arranged with Financial Services.

Once you enter into the TMU cell phone plan, your first invoice will be mailed out to Toronto Metropolitan University and should be paid using a TMU P-Card. For subsequent invoices, you will receive an email invitation to set up your Rogers Business Self-Serve (external link)  account where you manage your account, view invoices and can set up pre-authorized payments. 

Alternatively, you can set up pre-authorized payments by contacting Rogers at RBSG12@rci.rogers.com or 1-800-757-2773, ext. 8814.

Note any fees for new hardware or accessories will be applied to your first invoice from Rogers. All hardware purchased by TMU remains the property of Toronto Metropolitan University.

Ready to activate or migrate?

There are several ways to activate or migrate to a Rogers plan, depending on your current cell phone scenario.

  1. Complete the Rogers Direct: Account Activation Request Form (external link)  to request access to the Rogers Direct portal.
  2. Once you gain portal access, log in and place your order.

Please note all new phones come with a SIM card and there is no need to manually select this item for your shopping cart.

  1. Complete the Rogers Direct: Account Activation Request Form (external link)  to request access to the Rogers Direct portal.
  2. Once you gain portal access, log in and select the option to “Activate a SIM card”.

  1. Complete the Rogers Direct: Account Activation Request Form (external link)  to request access to the Rogers Direct portal.
  2. Once you gain portal access, log in and select the option to order a new phone and “Activate a SIM card”.

  1. Complete the Rogers Direct: Account Activation Request Form (external link)  to request access to the Rogers Direct portal.
  2. Once you gain portal access, log in and select the option to “Activate a SIM card”.

  1. Complete the Rogers Direct: Account Activation Request Form (external link)  to request access to the Rogers Direct portal. Purchasing Services will advise you of eligibility on your hardware upgrade.
  2. Once you gain portal access, log in and opt for the price plan migration to TMU’s pricing.
  3. Next and if applicable, place your order for a new phone under the “hardware upgrade” section.

Please note all new phones come with a SIM card and there is no need to manually select this item for your shopping cart.

Cancellation and damaged device fees

When migrating to the TMU plan: If your current carrier applies any fees related to contract cancellations, an assessment must be done within your faculty or department to determine the cost benefit of the cancelation fee compared to the monthly savings. Prior to migrating, you must receive your leader’s approval.

After activating with Rogers: If you need to cancel your TMU plan contract early, any fees related to cancellation is the responsibility of your faculty or department. During cancellations, you and your faculty or department have the option of purchasing the phone outright, reassigning the account to another employee or suspending the account.

If you received a new phone along with your TMU plan activation and the phone is lost, stolen or broken during the term of your contract, your faculty or department is required to pay out the remaining balance of the phone’s cost.

Using the Rogers Direct portal

Account activations for the Rogers Direct portal can be requested by submitting the Rogers Direct: Account activation request form (external link) . Your portal user ID will be set up as your TMU email address.

For step-by-step instructions on ordering phones, checking for hardware upgrades and more, please refer to the Rogers Direct user guide (external link) .

Using the Rogers Business Self Service

Once your account is registered, you will receive a message from Rogers granting you access to the Business Self Service where you can manage your account online.

Questions?

If you have any questions about the TMU cell phone plan, please contact TMU’s Purchasing Services mobile support team at mobile@torontomu.ca.

If you have questions or changes for your Rogers account, please contact the Rogers Business Support group at RBSG12@rci.rogers.com. Alternatively, you can find help navigating the Rogers Direct portal and follow up on submitted orders by contacting ontgovt@rogersdirect.ca or 1-866-254-8360.