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July 2024


Changes from 07/03/2024 to 07/10/2024

  • Thursday, July 4, 10 p.m. to Friday, July 5, 2:00 a.m. - completed
    Updating wireless access points.
    User Impact: None expected.
  • Friday, July 5, 7:00 a.m. to 8:00 a.m. - completed
    Updating TMU's Resource and Identity Management System (RMS).
    User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period.
  • Friday, July 5, 8:00 a.m. to 9:00 a.m. - completed
    Updating Clockwork.
    User Impact: Access to clockwork.torontomu.ca will not be available.
  • Saturday, July 6, 11:00 p.m. to Sunday, July 7, 1:00 a.m. - completed
    Updating RMS servers.
    User Impact: RMS application is not available during the downtime.
  • Sunday, July 7, 12:00 a.m. to 2:00 a.m. - completed
    Updating RMS servers.
    User Impact: CAS is not available during the downtime.
  • Sunday, July 7, 9:00 a.m. to 5:00 p.m. - completed
    Updating network in CED.
    User Impact: All networked devices in CED basement, second and third floor will be disconnected.
  • Monday, July 8, 8:00 p.m. to 9:00 p.m. - completed
    Updating Cold Fusion.
    User Impact: No access to Colf Fusion applications *.cf.torontomu.ca.
  • Monday, July 8, 8:00 p.m. to 10:00 p.m. - completed
    Updating Oracle server.
    User Impact: Coldfusion and Java applications will be unavailable.

Changes from 07/10/2024 to 07/17/2024

  • Thursday, July 11, 6:00 a.m. to 8:00 a.m. - completed
    Updating data centre.
    User Impact: No outage is expected, although long lived connections might get disconnected. 
  • Thursday, July 11, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: None expected as www.torontomu.ca won't be affected.
  • Thursday, July 11, 7:00 a.m. to 10:00 a.m. - completed
    Performing TMUAD maintenance.
    User Impact: None expected. 
  • Thursday, July 11, 10:00 p.m. to Friday, July 12, 2:00 a.m. - completed
    Updating wireless network system at SLC.
    User Impact: None expected. 
  • Friday, July 12, 7:00 a.m. to 8:00 a.m. - completed
    Updating TMU alerts in my.torontomu portal.
    User Impact:  None expected. 
  • Friday, July 12, 7:00 a.m. to 8:00 a.m. - completed
    Updating TMU directory. 
    User Impact:Access to TMU directory maybe intermittent during this period. 
  • Saturday, July 13, 9:00 a.m. to 12:00 p.m. - completed
    Updating the Financial Information Systems. 
    User Impact: FIS will be unavailable during this time frame. 
  • Sunday, July 14, 9:00 a.m. to 5:00 p.m. - completed
    Upgrading network switches at CED.
    User Impact: All networked devices at CED floor 4, 5 and 6 will be disconnected for network switches upgrade.
  • Monday, July 15, 9:00 p.m. to 10:00 p.m. - completed
    Updating Tomcat.
    User Impact: Affected apps: Rodocs, TAI, HR apps [Learning Events Calendar (LEC), Award Nomination System (ANS), Case Tracking System (CTS), Central Document System (P&B), Calendar Notification System (CNS), Payroll Validator (PRV), TMU Compensation Estimator (RCE)].
  • Wednesday, July 17, 7:00 a.m. to 10:00 a.m. - completed
    Renewing TMUAD domain certificates.
    User Impact: None expected due to redundancy.

Changes from 07/17/2024 to 07/24/2024

  • Sunday, July 21, 8:00 a.m. to 6 p.m. - completed
    Updating eHR.
    User Impact: Production will remain up and running with a brief outage for the batch server. All non-production environments will be down briefly during the window.
  • Monday, July 22, 6:00 a.m. to 10:00 a.m. - completed
    Performing maintenance on AEM.
    User Impact: www.torontomu.ca will run at reduced max capacity but will not affect availability or have a noticeable performance hit at the anticipated average traffic level.

Changes from 07/24/2024 to 07/31/2024

  • Thursday, July 25, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am.
    https://www.torontomu.ca won't be affected.
  • Thursday, July 25, 11:00 a.m. to 11:30 a.m. - completed
    Updating campusstore.torontomu.ca.
    User Impact: Users may not be able to access the campusstore.torontomu.ca website. 
  • Friday, July 26, 6:30 a.m. to 8:00 a.m. - completed
    Updating CAS.
    User Impact: Access to CAS maybe intermittent during this period.
  • Friday, July 26, 7:00 a.m. to 7:30 a.m. - completed
    Updating Accept Enrol portlet on my.torontomu.ca.
    User Impact: Access to MyServiceHub and eHR tabs maybe intermittent during this period.
  • Saturday, July 27, 8:00 a.m. to 4:00 p.m. - completed
    Updating MyServiceHub. 
    User Impact: MyService Hub production will remain up and running. The non-production environments will be down briefly.
  • Saturday, July 27, 6:00 p.m. to 10:00 p.m. - completed
    Updating MyServiceHub.
    User Impact: MyServiceHub and related functions will be down during this outage.
  • Sunday, July 28, 9:00 a.m. to 5:00 p.m. - completed
    Updating TRS network.
    User Impact: All networked devices at TRS - 7th floor will be disconnected for network switches upgrade.