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November 2024
Changes from 11/06/2024 to 11/13/2024
- Wednesday, November 6 to Monday, November 11 (10:00 p.m. - 12:00 a.m) - completed
Upgrading wireless access points.
User Impact: There's no impact to end users. Graceful upgrade will be happening over the next 5 days between 10pm and 12:00am. - Saturday, November 9, 8:00 a.m. to 3:00 p.m. - completed
Updating eHR.
User Impact: eHR will remain up and running during the maintenance window. The batch server will have a brief outage. - Sunday, November 10, 7:00 a.m. to 3:00 p.m. - completed
Upgrading network switches for TRS - 3rd floor.
User Impact: All network devices will be disconnected during this period. - Wednesday, November 13, 9:00 a.m. to 9:30 a.m. - completed
Updating Pentaho.
User Impact: Impacting only the UPO Dashboard/Report users. End users will be notified of the outage via email.
Changes from 11/13/2024 to 11/20/2024
- Wednesday, November 13 to Sunday, November 17, 10:00 p.m. to 11:59 p.m. - Rescheduled to Nov. 21-24.
Updating wireless access points.
User Impact: None expected. - Thursday, November 14, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am. https://www.torontomu.ca won't be affected. - Saturday, November 16, 8:00 a.m. to 10:00 p.m. - completed
Updating eHR.
User Impact: eHR Production will be down from 8:00 am to 1:00 pm. Stat & the non-production environments will be down briefly throughout the day. - Saturday, November 16, 8:00 p.m. to 9:00 p.m. - completed
Updating phone systems.
User Impact: Jabber clients will get disconnected while applying the new certificate. - Saturday, November 16, 11:00 p.m. to Sunday, November 17, 2:00 a.m. - completed
Updating RMS servers.
User Impact: RMS Activation, Self Service and Admin will be unavailable during the downtime. - Sunday, November 17, 12:00 a.m. to 3:00 a.m. - completed
Updating CAS servers.
User Impact: Portal, CAS will not be available during the downtime. Any application using CAS including RUVPN2, Google Workspace, etc. can not accept new login during the downtime. - Sunday, November 17, 6:00 a.m. to 2:00 p.m. - Rescheduled to Nov. 24
Updating wireless network.
User Impact: No outage expected as all current AP's and client traffic will be migrated to remaining AOS8 cluster members and failover. - Sunday, November 17, 8:00 a.m. to 10:00 p.m. - completed
Updating MyServiceHub.
User Impact: MyServiceHub production will be down from 8:00 am to 1:00 pm. The non-production environments will be down briefly between 2PM and 10PM. - Monday, November 18, 11:00 a.m. to 11:30 a.m. - completed
Implementing strict email domain protection policy.
User Impact: Messages that are sent from third-party systems that have a From of *any* torontomu.ca address will all be affected. Messages originating on the TMU network that aren't sent via our official relay servers or GMail will also be affected. Senders can expect that 10% of their email will be Sent to Spam starting on November 18th, and increasing over time, eventually not receiving delivery at all. - Wednesday, November 20, 8:00 a.m. to 8:30 a.m. - completed
Updating ColdFusion.
User Impact: All Coldfusion apps will be down on production during this outage.
Changes from 11/20/2024 to 11/27/2024
- Friday, November 22, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU's Resource and Identity Management System.
User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period. - Friday, November 22, 11:00 a.m. to 12:00 p.m. - completed
Updating SimpleK.
User Impact: None expected. - Friday, November 22, 5:00 p.m. to Monday, November 25, 8:00 a.m. - completed
Updating eHR.
User Impact: eHR and all related services will be down during the outage. - Sunday, November 24, 6:00 a.m. to 2:00 p.m. - completed
Updating wireless network.
User Impact: No outage expected as all current AP's and client traffic will be migrated to remaining AOS8 cluster members and failover. - Sunday, November 24, 8:00 a.m. to 12:00 p.m. - completed
Updating BPEL.
User Impact: BPEL Application will be down during the change. Finance will not be able to exchange information through BPEL services during the BPEL downtime. - Tuesday, November 26, 6:00 p.m. to 9:00 p.m. - completed
Updating application servers.
User Impact: coldfusion and java applications, including Teaching assign application, will be unavailable.
Changes from 11/27/2024 to 12/05/2024
- Wednesday, November 27, 5:00 p.m. to 5:30 p.m. – completed
Updating the code of existing application that populates course events into Google Calendar to comply with security vulnerabilities. (RFC-3753)
User Impact: None expected. Will populate room calendars with course bookings. - Thursday, November 28, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am. https://www.torontomu.ca won't be affected. - Friday, November 29, 6:00 a.m. to 8:00 a.m. - completed
Updating TMU Directory software to include White pages.
User Impact: No access to TMU Directory application. The PDFs for Green pages and White pages. - Friday, November 29, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU's Resource and Identity Management System.
User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period. - Saturday, November 30, 11:00 p.m. to Sunday, December 1, 2:00 a.m. - completed
Updating database for RMS.
User Impact: No access to my.torontomu.ca, CAS, RUVPN2, RMS Account Activation. CAS/my.torontomu.ca downtime will be 12am to 2am. - Tuesday, December 3, 8:00 a.m. to 8:30 a.m. - completed
Updating Content 7 server.
User Impact: No access to Content7 and uploads app. - Thursday, December 5, 7:00 a.m. to 10:00 a.m. - completed
Updating SPSS.
User Impact: Users will not be able to use SPSS Statistics or SPSS Modeler during the upgrade.