February 2024

Changes from 01/31/2024 to 02/07/2024

Thursday, February 1, 11:00 a.m. to 12:00 p.m. - completed
Updating XMFax.
User Impact: XMFax System will be down for a brief moment during this period.
Friday, February 2, 7:00 a.m. to 8:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period.
Friday, February 2, 7:00 a.m. to 10:00 a.m. - completed
Creating two way domain trust between RUAD and TMUAD domains.
User Impact: RUAD joined device users will see another option for TMUAD if they choose to list them on their device.
Friday, February 2, 8:00 a.m. to 8:30 a.m. - completed
Updating Content 7 servers.
User Impact: All content 7 users and file uploaders will not be able to access during the outage (expected 15m).
Saturday, February 3, 12:00 a.m. to Monday, February 5, 1:00 a.m. - completed
Updating eHR with tax updates.
User Impact: eHR and all related services will be down.
Sunday, February 4, 8:00 a.m. to 12:00 p.m. - completed
Updating BPEL.
User Impact: No access to BPEL application for Finance.
Monday, February 5, 9:00 p.m. to 11:00 p.m. - completed
Updating firewalls.
User Impact: No outages are expected. Connections may be lost during failover.

Friday, February 9, 6:00 a.m. to 8:00 a.m. - completed
Updating Coldfusion.
User Impact: Coldfusion and all other applications supported by Oracollab will not be available. All end users have been notified.
Saturday, February 10, 11:00 p.m. to Sunday, February 11, 1:00 a.m. - completed
Updating RMS servers.
User Impact: Access to RMS Activation, Self Service and Admin will be unavailable during the downtime.
Sunday, February 11, 12:00 a.m. to 2:00 a.m. - completed
Updating CAS servers.
User Impact: Access to all CAS and uPortal instances will be unavailable. Google Workspace, eHR, TMU-VPN, MyServiceHub and D2L cannot accept new login during the downtime.
Sunday, February 11, 8:00 a.m. to 3:00 p.m. - completed
Updating eHR & Stat.
User Impact: eHR & Stat and all related functions will be down.
Sunday, February 11, 9:00 a.m. to 2:00 p.m. - postponed
Upgrading wireless software in POD building.
User Impact: Wireless access in POD may be impacted during this period.
Sunday, February 11, 9:00 a.m. to 5:00 p.m. - completed
Upgrading the network switches at JOR-05.
User Impact: All networked devices at floors 5 to 10 of JOR building will be disconnected.

Thursday, February 15, 8:00 p.m. to 11:30 p.m. - completed
Updating TMU phone system.
User Impact: All phone services will be intermittent or not available.
Wednesday, February 21, 7:00 a.m. to 8:00 a.m. - completed
Updating OneCard system.
User Impact: None expected.
Friday, February 16, 7:00 a.m. to 8:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period.
Saturday, February 17, 11:00 a.m. to 12:00 p.m. - completed
Updating Coldfusion server.
User Impact: Access to Coldfusion applications will be unavailable during this period.
Saturday, February 17, 12:00 a.m. to Monday, February 19, 1:15 a.m. - completed
Updating MyServiceHub.
User Impact: MyServiceHub and all of its related functions will be down.
Sunday, February 18, 8:00 a.m. to 12:00 p.m. - completed
Updating MyServiceHub.
User Impact: MyServiceHub and all of its related functions will be down.
Monday, February 19, 8:00 a.m. to 2:00 p.m. - completed
Updating eHR.
User Impact: eHR and all related services will be down during this period.
Tuesday, February 20, 8:00 p.m. to 11:30 p.m. - rescheduled to Feb. 22
Updating TMU phone system.
User Impact: All phone services will be intermittent or not available.
Wednesday, February 21, 11:00 a.m. to 1:00 p.m. - completed
Updating XMFax server.
User Impact: Access to XMFax will be impacted.

Wednesday, February 21, 8:00 a.m. to 4:00 p.m. - completed
Refreshing the lab computers in KHW71/KHW71F/KHW71D in batches.
User Impact: None expected.
Thursday, February 22, 8:00 p.m. to Friday, February 23, 5:00 a.m. - completed
Updating TMU phone system.
User Impact: All phone services will be intermittent or not available.
Friday, February 23, 6:00 a.m. to 8:00 a.m. - completed
Upgrading WordPress.
User Impact: The blog.torontomu.ca network will be unavailable briefly (<10 minutes) while the application updates. Subsequently, each blog will experience a brief (< 1 minute) outage as it is upgraded. A full system restart/outage is not required. There should be no impact to the end users during the testing phase.
Sunday, February 25, 1:00 a.m. to 5:30 a.m. - completed
Updating ServiceNow.
User Impact: None expected.