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April 2024
- 03/27/2024 to 04/03/2024
- 04/03/2024 to 04/10/2024
- 04/10/2024 to 04/17/2024
- 04/17/2024 to 04/24/2024
- 04/24/2024 to 05/01/2024
Changes from 03/27/2024 to 04/03/2024
- Thursday, March 28, 7:00 a.m. to 8:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period. - Sunday, March 31, 9:00 a.m. to 5:00 p.m. - completed
Upgrading the network switches at Library (LIB) - 1st and Ground floors.
User Impact: All networked devices at the library building (LIB) - 1st and Ground floors will be disconnected during this time period. - Sunday, March 31, 9:00 a.m. to 5:00 p.m. - completed
Upgrading the network switches at KHW71G.
User Impact: All networked devices at the KHW71G will be disconnected for 10 minutes during this time period. - Wednesday, April 3, 8:00 a.m. to 9:00 a.m. - completed
Updating application servers.
User Impact: The following applications will be unavailable for about 15 minutes during the upgrade:
TAI, Learning Events Calendar (LEC), Award Nomination System (ANS), Case Tracking System (CTS), Central Document System (P&B), Calendar Notification System (CNS), Payroll Validator (PRV), TMU Compensation Estimator (RCE), OUCP Compensation Survey (ACS), Rodocs.
Changes from 04/03/2024 to 04/10/2024
- Thursday, April 4, 7:00 a.m. to 10:00 a.m. - completed
Updating Matlab.
User Impact: Users will not be able to launch Matlab software during the upgrade. - Saturday, April 6, 7:00 p.m. to 9:00 p.m. - completed
Testing TMU phone system for failover.
User Impact: All phone systems and devices will encounter a few blibs (up to two minutes each) while performing the various failover tests.
Changes from 04/10/2024 to 04/17/2024
- Friday, April 12, 7:00 a.m. to 8:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period. - Wednesday, April 17, 9:00 a.m. to 12:00 p.m. - completed
Upgrading TAI servers.
User Impact: No access to TAI application during this period.
Changes from 04/17/2024 to 04/24/2024
- Thursday, April 18, 6:00 a.m. to 8:00 a.m. - completed
Updating AEM Dev environment.
User Impact: AEM Author Dev will not be available. - Thursday, April 18, 7:00 a.m. to 10:00 a.m. - completed
Updating Autodesk licensing.
User Impact: None due to redundancy. - Thursday, April 18, 9:00 a.m. to 12:00 p.m. - completed
Updating HR application server.
User Impact: No access to the following HR applications:
Learning Events Calendar (LEC), Award Nomination System (ANS), Case Tracking System (CTS), Central Document System (P&B), Calendar Notification System (CNS), Payroll Validator (PRV), TMU Compensation Estimator (RCE) - Friday, April 19, 6:00 a.m. to 9:30 a.m. - completed
Updating AEM production environment.
User Impact: AEM Author production will not be available. The www.torontomu.ca will not be affected. - Friday, April 19, 6:30 a.m. to 7:00 a.m. - completed
Updating Papercut license.
User Impact: Papercut will not be available. - Friday, April 19, 7:00 a.m. to 9:00 a.m. - completed
Deploying new TMU directory app.
User Impact: Access to the app will not be available during this period. - Saturday, April 20, 12:00 a.m. to Monday, April 22, 1:00 a.m. - completed
Updating eHR.
User Impact: eHR UAT environments (RPT/SUP) will be down during the outage. - Monday, April 22, 9:00 a.m. to 9:30 a.m. - completed
Updating Content7.
User Impact: RO office is aware. - Monday, April 22, 9:00 a.m. to 12:00 p.m. - completed
Updating Registrar’s Office application server.
User Impact: ROdocs application will be down during this time.
Changes from 04/24/2024 to 05/01/2024
- Friday, April 26, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU’s Resource and Identity Management System (RMS).
User Impact: Access to Activation, Self Service and RMS Admin will be intermittent during this period. - Saturday, April 27, 8:00 a.m. to 4:00 p.m. - completed
Updating MyServiceHub servers.
User Impact: Production environment will remain up and running. The non-production environments will be down briefly.
- Saturday, April 27, 10:00 p.m. to Sunday, April 28, 1:00 p.m. - completed
Updating network in LIB and RAC.
User Impact: None expected as the upgrade will be rolled over (a few at a time).
- Sunday, April 28, 8:00 a.m. to 1:00 p.m. - completed
Updating eHR.
User Impact: eHR Production will remain up and running. The non-production environments will be down briefly.
- Monday, April 29, 9:00 a.m. to 12:00 p.m. - completed
Updating TAI application server.
User Impact: The TAI application will be down during this time.
- Monday, April 29, 10:00 a.m. to 12:00 a.m. - completed
Updating SQL server.
User Impact: Housing Dept. won't be able to access Online Persona application during the outage.