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November 2023
- 11/01/2023 to 11/08/2023
- 11/08/2023 to 11/15/2023
- 11/15/2023 to 11/22/2023
- 11/22/2023 to 11/29/2023
- 11/29/2023 to 12/06/2023
Changes from 11/01/2023 to 11/08/2023
- Thursday, November 2, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: None expected as www.torontomu.ca won't be affected. - Friday, November 3, 7:00 a.m. to 7:30 a.m. - completed
Adding Examination portlet on my.torontomu portal.
User Impact: None expected. - Saturday, November 4, 11:00 p.m. to Sunday, November 5, 2:30 a.m. - completed
Updating FIS.
User Impact: FIS will be unavailable during this period. - Sunday, November 5, 8:00 a.m. to 12:00 p.m. - completed
Updating MyServiceHub.
User Impact: MyServiceHub and all related functions will be down. - Sunday, November 5, 9:00 a.m. to 5:00 p.m. - completed
Upgrading the Network switches at POD 60.
User Impact: All networked devices in POD, LIB & JOR Lower ground will be disconnected. - Monday, November 6, 12:00 p.m. to 12:30 p.m. - completed
Updating TAI servers.
User Impact: Only the access to TAI dashboard will be impacted but not the TAI application itself.
Changes from 11/08/2023 to 11/15/2023
- Thursday, November 9, 6:00 a.m. to 8:00 a.m. - completed
Updating AEM dev server.
User Impact: The www.torontomu.ca will not be affected. AEM Author Dev will not be available from 6 am to 6:30 am. - Friday, November 10, 6:00 a.m. to 8:00 a.m. - completed
Updating AEM production server.
User Impact: The www.torontomu.ca will not be affected. AEM Author Production will not be available from 6 am to 6:30 am. - Friday, November 10, 7:00 a.m. to 8:00 a.m. - completed
Upgrading IdP software.
User Impact: Federated logins through idp.torontomu.ca may be intermittent during this period.
- Friday, November 10, 7:00 a.m. to 8:00 a.m. - completed
Update TMU Resource and Identity Management System.
User Impact: Access to Activation, Self Service and Admin will be intermittent during this period. - Saturday, November 11, 11:00 p.m. to Sunday, November 12, 1: 00 a.m. - completed
Updating RMS servers.
User Impact: TMU Account Activation and Self Service will not be available during the downtime. Intranet apps: RMS Admin, RMS Web services, Mass Mail Tool, Phone Directory will not be available during the downtime. - Sunday, November 12, 12:00 a.m. to 2:00 a.m. - completed
Updating CAS servers.
User Impact: CAS, my.torontomu portal will not be available during the downtime.
Any application using CAS including RUVPN2, Google Workspace, eHR, MyServiceHub, etc. can not accept new login during the downtime. - Sunday, November 12, 8:00 a.m. to 4:00 p.m. - completed
Updating eHR & Stat database.
User Impact:
1) eHR and all related functions with be down from 8:00 am to 12:00 pm
2) Stat and all related functions with be down from 1:00 pm to 4:00 pm - Tuesday, November 14, 6:00 a.m. to 7:00 a.m. - completed
Adding AskHR tab beside eHR tab in my.torontomu portal.
User Impact: None expected.TMU Employees will see a new AskHR tab beside the eHR tab.
Changes from 11/15/2023 to 11/22/2023
- Friday, October 27, 8:00 a.m. to Friday, November 17, 5:00 p.m. - completed
Updating VMware.
User Impact: None expected. - Thursday, November 16, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: None expected as www.torontomu.ca won't be affected. - Friday, November 17, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU Resource and Identity Management System (RMS).
User Impact: Access to Activation, Self Service and Admin will be intermittent during this period. - Friday, November 17, 8:00 p.m. to 8:30 p.m. - completed
Disabling Jabber logging using ryerson.ca.
User Impact: Jabber logging will be limited to torontomu.ca credentials. Users who are currently using their ryerson.ca credentials need to reset their Jabber and/or install the latest Jabber client from CCS web site. - Sunday, November 19, 9:00 a.m. to 5:00 p.m. - completed
Updating Coldfusion and Java application servers.
User Impact: Access to Coldfusion (*.cf.ryerson) and Java applications (prod.apps.ccs.ryerson) including TAI will be impacted. - Sunday, November 19, 9:00 a.m. to 5:00 p.m. - completed
Upgrading the network switches at POD-152.
User Impact: All networked devices at POD 1st and 2nd floors will be disconnected.
Changes from 11/22/2023 to 11/29/2023
- Wednesday, November 22, 3:00 p.m. to 5:00 p.m. - completed
Updating Content 7 servers.
User Impact: Content 7 application and Reporting Services will not be available during the downtime. - Thursday, November 23, 7:00 a.m. to 7:30 a.m. - completed
Enabling HTTP2 on torontomu.ca.
User Impact: None expected.
- Thursday, November 23, 12:00 p.m. to 2:00 p.m. - completed
Updating ColdFusion servers.
User Impact: ColdFusion database will not be available during this period.
- Friday, November 24, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU Resource and Identity Management System.
User Impact: Access to Activation, Self Service and Admin will be intermittent during this period. - Friday, November 24, 7:00 a.m. to 10:00 a.m. - completed
Updating Active Directory.
User Impact: During that time, changes to accounts and groups in Azure from RUAD will be delayed until full sync is completed. - Friday, November 24, 5:00 p.m. to Monday, November 27, 8:00 a.m. - completed
Updating eHR application servers.
User Impact: eHR and all of its related functions will be down.
- Sunday, November 26, 8:00 a.m. to 2:00 p.m. - completed
Updating BPEL servers.
User Impact: BPEL Application will be down during the change. Finance will not be able to exchange information through BPEL services during the BPEL downtime. - Tuesday, November 28, 6:00 a.m. to 7:00 a.m. - completed
Testing www.torontomu.ca backup.
User Impact: www.torontomu.ca will briefly show “technical difficulties” message before coming back up.
Changes from 11/29/2023 to 12/06/2023
- Thursday, November 30, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: None expected as www.torontomu.ca won't be affected. - Friday, December 1, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU Resource and Identity Management System.
User Impact: Access to Activation, Self Service and Admin will be intermittent during this period. - Friday, December 1, 7:00 a.m. to 8:00 a.m. - completed
Updating data centre.
User Impact: No outage is expected. Long lived connections might get disconnected. - Saturday, December 2, 10:00 p.m. to Sunday, December 3, 2:00 a.m. - completed
Updating RMS servers.
User Impact: Access to RMS Activation, Self Service and Admin will be unavailable during the downtime. - Sunday, December 3, 12:01 a.m. to 4:00 a.m. - completed
Updating CAS and uPortal servers.
User Impact: Access to all CAS and uPortal instances will be unavailable. Google Workspace, eHR, TMU-VPN, MyServiceHub and D2L cannot accept new login during the downtime. - Sunday, December 3, 9:00 a.m. to 5:00 p.m. - completed
Upgrading network switches at POD-2nd floor.
User Impact: All networked devices at POD 2nd floor will be disconnected during this time. - Monday, December 4, 8:00 a.m. to 2:00 p.m. - completed
Upgrading Content 7 servers.
User Impact: Content 7 and all its components will not be available during this time.