April 2025

Changes from 04/02/2025 to 04/09/2025

Thursday, April 3, 6:00 a.m. to 8:00 a.m. - completed
Updating datacentre servers.
User Impact: Long lived connections might get disconnected while the active to standby failover happen.
Thursday, April 3, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am. https://www.torontomu.ca won't be affected.
Thursday, April 3, 7:00 a.m. to 10:00 a.m. - completed
Updating Matlab.
User Impact: Users will not be able to launch software during the upgrade. A short outage is expected.
Friday, April 4, 6:00 a.m. to 7:30 a.m. - completed
Updating Mass Mail Tool.
User Impact: Mass mail tool will be unavailable for few minutes. Please avoid scheduling any mass mail in the application before 8am on April 4.
Friday, April 4, 7:00 a.m. to 8:00 a.m. - completed
Updating application server.
User Impact: No access to CATIA for the time period.
Sunday, April 6, 9:00 a.m. to 5:00 p.m. - completed
Updating network hardware on ENG - 4th floor (North).
User Impact: All networked devices at ENG 4th floor north will be disconnected for network switches upgrade.
Tuesday, April 8, 9:00 a.m. to 9:30 a.m. - completed
Updating UPO dashboards.
User Impact: This change will only impact UPO Dashboard/Report users.

Thursday, April 10, 8:00 a.m. to 8:30 a.m. - completed
Updating Content 7 servers.
User Impact: Content 7 Experience (web access) will be down, and document uploads will be unavailable during the outage.
Thursday, April 10, 6:00 p.m. to 8:00 p.m. - completed
Updating application server.
User Impact: Coldfusion, TAI and other apps hosted on CCS server will be unavailable.
Friday, April 11, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU's Resource and Identity Management System
User Impact: Access to Activation, Self Service and Admin will be intermittent during this period.

Thursday, April 17, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am. https://www.torontomu.ca won't be affected.
Saturday, April 19, 8:00 a.m. to 4:00 p.m. - completed
Updating MyServiceHub & eHR.
User Impact:
1) MyServiceHub -No outage. Brief outage for non-prod. environments.
2) eHR - Brief outage for web services only and for non-prod. environments.

Thursday, April 24, 12:00 p.m. to 1:00 p.m. - completed
Updating XMFax server.
User Impact: XMFax web access and incoming faxes will be impacted.
Friday, April 25, 7:00 a.m. to 8:00 a.m. - completed
Updating TMU’s Resource and Identity Management System.
User Impact: Access to Activation, Self Service and Admin will be intermittent during this period.
Sunday, April 27, 8:00 a.m. to 6:00 p.m. - completed
Updating network in ENG - 1st floor and 4th floor (north end).
User Impact: A network outage will occur on ENG - 1st floor and 4th North end) for all VoIP phones, computers, labs, cameras, wireless AP's, etc.
Monday, April 28, 8:00 a.m. to 8:30 a.m. - completed
Updating CCS application servers.
User Impact: Expected outage of the following applications:
Award Nomination System, Learning Events Calendar, Case Tracking System, Central Document System, Calendar Notification System, Payroll Validator, TMU Compensation Estimator (RCE), LPP.
Tuesday, April 29, 6:00 a.m. to 7:00 a.m. - completed
Enabling Google Gemini for employees and adding Gemini link into the my.torontomu portal Apps tab.
User Impact: None expected.
Tuesday, April 29, 8:00 a.m. to 8:30 a.m. - completed
Updating Constituo.
User Impact: This will cause an outage for Constituo Satellite. Chang School international applications will be paused for the duration of the downtime.