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February 2023
Changes from 02/01/2023 to 02/08/2023
- Sunday, February 5, 8:00 a.m. to 12:00 p.m. - completed
Updating eHR.
User Impact: eHR and all its functions will be down for this period. - Sunday, February 5, 8:00 a.m. to 5:00 p.m. - completed
WiFi Firewall updates.
User Impact: There may be intermittent outages to WiFi internet access throughout the day.
Changes from 02/08/2023 to 02/15/2023
- Thursday, February 9, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: None expected, https://www.torontomu.ca won't be affected. - Friday, February 10, 6:00 a.m. to 8:00 a.m. - completed
Updating Oracle production server.
User Impact: Access to Coldfusion, Bitbucket and all other applications supported by cfprod and ocucprod will be impacted. - Friday, February 10, 7:00 a.m. to 8:00 a.m. - completed
Updating Mass Mail tool.
User Impact: There will be a 5-10 minute outage to Mass Mail tool during this period. - Saturday, February 11, 10:00 a.m. to 1:00 p.m. - completed
Upgrading application servers.
User Impact: All Coldfusion applications (i.e. *.cf.ryerson.ca) will not be available. - Saturday, February 11, 7:00 p.m. to 11:59 p.m. - completed
Updating database servers.
User Impact:- Portal, RMS, RMS Account Activation, RMS Web services, CAS will not be available during the downtime.
- Any application using CAS including RUVPN2, Google Workspace, etc. can not accept new login during the downtime.
- Sunday, February 12, 8:00 a.m. to 11:59 a.m. - completed
Updating MyServiceHub database.
User Impact:- MyServiceHub and all its functions will be down for this period.
- Content 7 and related applications will be unavailable.
- Sunday, February 12, 8:00 a.m. to 11:59 a.m. - completed
Updating application servers.
User Impact: All Coldfusion and Java applications (i.e. *.cf.ryerson.ca) will not be available. - Sunday, February 12, 9:00 a.m. to 11:00 a.m. - cancelled
Updating Content 7 application server.
User Impact: The Content 7 Application will not be available during the downtime.
Changes from 02/15/2023 to 02/22/2023
- Thursday, February 16, 5:00 p.m. to 7:00 p.m. - completed
Updating Content 7 server.
User Impact: The Content 7 App (production) will not be available during the downtime. - Friday, February 17, 7:00 a.m. to 7:30 a.m. - completed
Updating CCS Software application.
User Impact: Access to downloading certain CCS softwares will be intermittent during this period. - Friday, February 17, 7:00 a.m. to 8:00 a.m. - completed
Update TMU Resource and Identity Management System (RMS).
User Impact: Access to Activation, Self Service and Admin will be intermittent during this period. - Friday, February 17, 5:00 p.m. to Monday, February 20, 8:00 a.m. - completed
Updating eHR.
User Impact: eHR and all of its related functions will be down.
Changes from 02/22/2023 to 03/01/2023
- Thursday, February 23, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: None expected, https://www.torontomu.ca won't be affected. - Thursday, February 23, 10:30 a.m. to 12:30 p.m. - completed
Updating Transact application server including PaperCut.
User Impact: Intermittent access to Printing system, POS devices, registers, TMU Mobile, E-Accounts etc. - Friday, February 24, 7:00 a.m. to 8:00 a.m. - completed
Upgrading data centre.
User Impact: No outage is expected, but long lived TCP connection might experience momentary blips. - Sunday, February 26, 12:01 a.m. to 2:00 a.m. - completed
Updating RMS and CAS production servers.
User Impact:- Portal, RMS, RMS Account Activation, RMS Web services, CAS will not be available during the downtime.
- Any application using CAS including RUVPN2, Google Workspace, etc. can not accept new login during the downtime.
- Sunday, February 26, 12:01 a.m. to 2:00 a.m. - completed
Updating RMS and CAS servers.
User Impact: my.ryerson.ca, CAS, RUVPN2, RMS Account Activation will not be available. Downtime 2 hours. - Sunday, February 26, 1:15 a.m. to 5:15 a.m. - completed
Upgrading ServiceNow.
User Impact: ServiceNow system will be unavailable during the upgrade. - Sunday, February 26, 10:00 a.m. to 11:00 a.m. - completed
Updating eHR servers.
User Impact: This change will not require an outage. All eHR systems will remain operational. - Sunday, February 26, 10:00 a.m. to 2:00 p.m. - completed
Updating BPEL application server.
User Impact:- BPEL Application will be down during the change.
- Finance will not be able to exchange information through BPEL services during the BPEL downtime.
- Sunday, February 26, 10:00 a.m. to 6:00 p.m. - completed
Updating FIS servers.
User Impact: No access to FIS during this period.