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April 2023
Changes from 03/29/2023 to 04/05/2023
- Thursday, March 30, 7:00 a.m. to 10:00 a.m. - completed
Updating Autodesk licensing.
User Impact: Users won't be able to launch Autodesk products during the upgrade. Very brief outage expected. - Thursday, March 30, 9:00 a.m. to 9:30 a.m. - completed
Updating XMedius server.
User Impact: All XMedius users will not be able to use the application or Web Interface until Services have restarted. - Friday, March 31, 7:00 a.m. to 8:00 a.m. - completed
Update TMU Resource and Identity Management System (RMS).
User Impact: Access to Activation, Self Service and Admin will be intermittent during this period. - Friday, March 31, 2:00 p.m. to 3:00 p.m. - postponed to April 14
Update Google student calendar.
User Impact: No visible impact to users since this is a back-end process. - Sunday, April 2, 8:00 a.m. to 5:00 p.m. - completed
Updating datacentre.
User Impact: There may be intermittent outages to our datacentre and internet connection for admin / academic networks as well as VPN access throughout the day. - Sunday, April 2, 9:00 a.m. to 3:00 p.m. - completed
Updating eHR.
User Impact: eHR and all related functions will be down during the outage.
Changes from 04/05/2023 to 04/12/2023
- Thursday, April 6, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: None expected as www.torontomu.ca won't be affected. - Thursday, April 6, 7:00 a.m. to 8:00 a.m. - completed
Updating Application servers including CAS.
User Impact: Access to CAS and my.torontomu portal maybe intermittent during this period. There will be a 2 minute outage for CCS Software, PTI, browser-detector, gai-calendar-api. - Friday, April 7, 8:00 a.m. to 5:00 p.m. - completed
Updating firewall.
User Impact: There may be longer outages to the internet connection for admin / academic networks as well as VPN access throughout the day.. - Sunday, April 9, 8:00 a.m. to 12:00 p.m. - Cancelled
Updating MyServiceHub.
User Impact: MyServiceHub and all related functions will not be accessible. Content 7 application will also be unavailable. - Sunday, April 9, 8:00 a.m. to 2:00 p.m. - completed
Updating FIS Services.
User Impact: FIS will not be available during this time frame.
Changes from 04/12/2023 to 04/19/2023
- Wednesday, April 12, 9:00 a.m. to 2:00 p.m. - completed
Upgrading XMedius faxing server.
User Impact: All users will be unable to access the system (SendFax and Web Interface) until the upgrade is completed. A communication to all users will be sent out. - Thursday, April 13, 5:00 a.m. to 8:00 a.m. - completed
Upgrading AEM.
User Impact: AEM Author production will not be available during this period. The www.torontomu.ca won't be affected. - Friday, April 14, 6:30 a.m. to 7:00 a.m. - completed
Applying new license file for Papercut (student printing system).
User Impact: There will be a 5 seconds outage to the Papercut system. - Friday, April 14, 2:00 p.m. to 3:00 p.m. – completed
Update Google student calendar.
User Impact: No visible impact to users since this is a back-end process.
Changes from 04/19/2023 to 04/26/2023
- Thursday, April 20, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to Adobe AEM.
User Impact: None expected as www.torontomu.ca won't be affected. - Friday, April 21, 6:30 a.m. to 7:00 a.m. - completed
Updating student printing system.
User Impact: Student Printing will be unavailable during this period. - Sunday, April 23, 8:00 a.m. to 4:00 p.m. - completed
Updating MyServiceHub & eHR.
User Impact:- MyServiceHub - no outage.
- eHR - web services will be down from 9 a.m. to 11 a.m.
- Sunday, April 23, 7:00 p.m. to 10:00 p.m. - completed
Upgrading Admin servers.
User Impact: CFAPS department shared folders will not be available during this period.