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June 2022


Changes from 06/01/2022 to 06/08/2022

  • Thursday, June 2, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to CQ.
    User Impact    : None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, June 2, 10:00 p.m. to 11:00 p.m. - completed
    Upgrading network servers.
    User Impact    : None expected but long lived TCP connections might experience momentary blips.
  • Thursday, June 2, 10:00 p.m. to 11:59 p.m. - completed
    Updating data centres and network.
    User Impact    : None expected but long lived TCP connections might experience momentary blips.
  • Friday, June 3, 6:30 a.m. to 8:00 a.m. - completed
    Upgrading network servers.
    User Impact    : None expected but long lived TCP connections might experience momentary blips.
  • Friday, June 3, 10:00 p.m. to 11:59 p.m. - completed
    Upgrading network servers.
    User Impact    : None expected but long lived TCP connections might experience momentary blips.
  • Saturday, June 4, 10:00 p.m. to 11:30 p.m. - completed
    Upgrading network servers.
    User Impact    : None expected but long lived TCP connections might experience momentary blips.
  • Sunday, June 5, 10:00 p.m. to 11:30 p.m. - completed
    Upgrading network servers.
    User Impact    : None expected but long lived TCP connections might experience momentary blips.
  • Monday, June 6, 7:00 a.m. to 9:00 a.m. - completed
    Enforcing MFA for Adobe users.
    User Impact    : Users will need to use MFA to login to Adobe after the change.

Changes from 06/08/2022 to 06/15/2022

  • Friday, June 10, 6:00 a.m. to 7:00 a.m. - cancelled
    Updating RMS.
    User Impact    : Access to Activation, Self Service and RMS Admin will be intermittent during this period.
  • Friday, June 10, 6:00 a.m. to 8:00 a.m. - cancelled
    Changing my.ryerson.ca to my.torontomu.ca on public website.
    User Impact    : Access to my.ryerson portal will not be available for 30 minutes during this period.
  • Friday, June 10, 6:30 a.m. to 7:30 a.m. - cancelled
    Updating CAS.
    User Impact    : Access to CAS may be intermittent during this period.

Changes from 06/15/2022 to 06/22/2022

  • Thursday, June 16, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to CQ.
    User Impact    : None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Friday, June 17, 7:00 a.m. to 8:00 a.m. - completed
    Updating CAS.
    User Impact    : Access to CAS may be intermittent during this period.
  • Friday, June 17, 7:00 a.m. to 10:00 a.m. - completed
    Updating Solidworks.
  • User Impact: No access to Solidworks during this period. 
  • Saturday, June 18, 9:00 p.m. to 11:00 p.m. - completed
    Updating CAS and RMS.
    User Impact    : No access to Portal, RMS, RMS Account Activation, RMS Web services, CAS during the downtime. Any application using CAS including RUVPN2, Google Workspace, etc. can not accept new login during the downtime. 

Changes from 06/22/2022 to 06/29/2022

  • Friday, June 24, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Admin will be intermittent during this outage.
  • Sunday, June 26, 9:00 a.m. to 6:00 p.m. - completed
    Upgrading network in VIC building.
    User Impact: All network devices in VIC building will lose their network connectivity during this period.