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November 2024


Changes from 11/06/2024 to 11/13/2024

  • Wednesday, November 6 to Monday, November 11 (10:00 p.m. - 12:00 a.m) - completed
    Upgrading wireless access points.
    User Impact: There's no impact to end users. Graceful upgrade will be happening over the next 5 days between 10pm and 12:00am.
  • Saturday, November 9, 8:00 a.m. to 3:00 p.m. - completed
    Updating eHR.
    User Impact: eHR will remain up and running during the maintenance window. The batch server will have a brief outage.
  • Sunday, November 10, 7:00 a.m. to 3:00 p.m. - completed
    Upgrading network switches for TRS - 3rd floor.
    User Impact: All network devices will be disconnected during this period.
  • Wednesday, November 13, 9:00 a.m. to 9:30 a.m. - completed
    Updating Pentaho.
    User Impact: Impacting only the UPO Dashboard/Report users. End users will be notified of the outage via email.

Changes from 11/13/2024 to 11/20/2024

  • Wednesday, November 13 to Sunday, November 17, 10:00 p.m. to 11:59 p.m. - Rescheduled to Nov. 21-24.
    Updating wireless access points.
    User Impact: None expected. 
  • Thursday, November 14, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to Adobe AEM.
    User Impact: AEM author production needs to be restarted between 6:30 am and 8:00 am. https://www.torontomu.ca won't be affected.
  • Saturday, November 16, 8:00 a.m. to 10:00 p.m. - completed  
    Updating eHR. 
    User Impact: eHR Production will be down from 8:00 am to 1:00 pm.  Stat & the non-production environments will be down briefly throughout the day.
  • Saturday, November 16, 8:00 p.m. to 9:00 p.m. - completed
    Updating phone systems.
    User Impact: Jabber clients will get disconnected while applying the new certificate.
  • Saturday, November 16, 11:00 p.m. to Sunday, November 17, 2:00 a.m. - completed
    Updating RMS servers.
    User Impact: RMS Activation, Self Service and Admin will be unavailable during the downtime.
  • Sunday, November 17, 12:00 a.m. to 3:00 a.m. - completed
    Updating CAS servers.
    User Impact: Portal, CAS will not be available during the downtime. Any application using CAS including RUVPN2, Google Workspace, etc. can not accept new login during the downtime.
  • Sunday, November 17, 6:00 a.m. to 2:00 p.m. - Rescheduled to Nov. 24
    Updating wireless network.
    User Impact: No outage expected as all current AP's and client traffic will be migrated to remaining AOS8 cluster members and failover. 
  • Sunday, November 17, 8:00 a.m. to 10:00 p.m. - completed  
    Updating MyServiceHub. 
    User Impact: MyServiceHub production will be down from 8:00 am to 1:00 pm. The non-production environments will be down briefly between 2PM and 10PM.
  • Monday, November 18, 11:00 a.m. to 11:30 a.m. - completed
    Implementing strict email domain protection policy.
    User Impact: Messages that are sent from third-party systems that have a From of *any* torontomu.ca address will all be affected. Messages originating on the TMU network that aren't sent via our official relay servers or GMail will also be affected. Senders can expect that 10% of their email will be Sent to Spam starting on November 18th, and increasing over time, eventually not receiving delivery at all.
  • Wednesday, November 20, 8:00 a.m. to 8:30 a.m. - completed
    Updating ColdFusion.
    User Impact: All Coldfusion apps will be down on production during this outage.