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May 2022
- 04/27/2022 to 05/04/2022
- 05/04/2022 to 05/11/2022
- 05/11/2022 to 05/18/2022
- 05/18/2022 to 05/25/2022
- 05/25/2022 to 06/01/2022
Changes from 04/27/2022 to 05/04/2022
- Wednesday, April 27, 2:00 p.m. to 2:10 p.m. - completed
Changing Logo and name for Google.
User Impact: None expected. It can take up to 48 hours for users to see this change. - Thursday, April 28, 7:00 a.m. to 10:00 a.m. - completed
Upgrading Vectorworks.
User Impact: None expected.
- Friday, April 29, 7:00 a.m. to 8:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. - Friday, April 29, 7:00 a.m. to 8:00 a.m. - completed
Changing Logo and name for CAS and my.ryerson portal.
User Impact: Access to CAS and my.ryerson portal maybe intermittent during this period. - Sunday, May 1, 9:00 a.m. to 1:00 p.m. - completed
Upgrading Datacentre.
User Impact: None expected. - Sunday, May 1, 9:00 a.m. to 9:00 p.m. - completed
Upgrading VIC building network for floors B/F to 7/F.
User Impact: All networked devices in the VIC building (e.g. computers, WiFi, phones etc.) will be down during this time. - Sunday, May 1, 8:00 a.m. to 1:00 p.m. - completed
Updating eHR and RAMSS.
User Impact:
- RAMSS - no outage.
- eHR - web services will be down from 8-10 am.
Changes from 05/04/2022 to 05/11/2022
- Thursday, May 5, 6:30 a.m. to 8:00 a.m. - completed
Applying assorted fixes and features to CQ.
User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
- Thursday, May 5, 7:00 a.m. to 9:00 a.m. - completed
Updating print and application servers.
User Impact: Printing and Altiris applications may get impacted. - Friday, May 6, 6:00 a.m. to 7:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Service, Admin and Communication Fee web services will be intermittent during this period. - Friday, May 6, 7:00 a.m. to 8:00 a.m. - completed
Updating survey.ryerson.ca.
User Impact: Access to survey.ryerson.ca will be intermittent during this period. - Saturday, May 7, 9:00 p.m. to 11:00 p.m.- completed
Updating database servers.
User Impact: Access to my.ryerson.ca, CAS, RUVPN2, RMS account activation will not be available during this period. - Sunday, May 8, 8:00 a.m. to 12:00 p.m. - Postponed (TBD)
Updating BPEL servers.
User Impact:- Access to BPEL application will not be available during this period.
- Finance will not be able to exchange information through BPEL services.
Changes from 05/11/2022 to 05/18/2022
- Thursday, May 12, 10:00 a.m. to 10:20 a.m. - completed
Changing branding on Jira.
User Impact: None expected. - Friday, May 13, 7:00 a.m. to 8:00 a.m. - completed
Updating RMS.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. - Saturday, May 14, 8:00 a.m. to 12:00 p.m. - completed
Updating eHR.
User Impact: eHR and all its functions will be down for this period. - Sunday, May 15, 8:00 a.m. to 12:00 p.m. - completed
Updating RAMSS.
User Impact:- RAMSS and all its functions will be down for this period.
- Content 7 will be down
- Sunday, May 15, 8:00 a.m. to 12:00 p.m. - completed
Updating database servers.
User Impact: No access to applications on *.apps.ccs.ryerson.ca and *cf.ryerson.ca. - Sunday, May 15, 9:00 a.m. to 5:00 p.m. - completed
Migrating network switches.
User Impact: While the fibre uplink connections are migrated, there will be an outage of about 5 minutes per switch. Devices attached to the switch (e.g. computers, WiFi, phones etc.) will experience a short outage.
This change will impact the following locations:- JORG2, JORG5, JORG11
- POD50, POD60, POD150, POD2, POD475, POD152
- LIB, LIB3
- 790 Bay
- CPK2
- Theatre
- Wednesday, May 18, 6:00 a.m. to 10:00 a.m. - completed
Changing domain name from ryerson.ca to torontomu.ca.
User Impact: AEM Authors will be able to access AEM for content Editing purposes but will not be able to Activate any content changes to torontomu.ca during the change. A redirect will be in place for ryerson.ca to go to torontomu.ca, after the change.
Changes from 05/18/2022 to 05/25/2022
- Friday, May 20, 7:00 a.m. to 8:00 a.m. - Completed
Updating CAS.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. - Friday, May 20, 7:00 a.m. to 8:00 a.m. - Completed
Applying security patch to various portlets.
User Impact: Access to my.ryerson portal maybe intermittent during this period. - Friday, May 20, 7:00 a.m. to 8:00 a.m. - Completed
Updating survey.ryerson.ca.
User Impact: Access to survey.ryerson.ca will be intermittent during this period. - Sunday, May 22, 8:00 a.m. to 12:00 p.m. - Not Completed (to reschedule)
Updating BPEL servers.
User Impact:
- Access to BPEL application will not be available during this period.
- Finance will not be able to exchange information through BPEL services.
Changes from 05/25/2022 to 06/01/2022
- Friday, May 27, 5:00 p.m. to Sunday, May 29, 8:00 a.m. – completed
Updating eHR.
User Impact: eHR and all its functions will be down for this period. - Friday, May 27, 7:00 a.m. to 8:00 a.m. – completed
Upgrade JIRA application version.
User Impact: JIRA will be down during this time. - Friday, May 27, 7:00 a.m. to 8:00 a.m. – completed
Release RMS 8.0.13.
User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period. - Saturday, May 26, 10:00 a.m. to 12:00 p.m. – completed
Checkbox Survey maintenance.
User Impact: User attempt to use the website during this period will not be able to connect until the changes are completed. - Sunday, May 29, 9:00 a.m. to 3:00 p.m. – completed
LIB building Network Upgrade or floors 3/F to 10/F.
User Impact: Networked devices will be down during this time.