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August 2022


Changes from 07/27/2022 to 08/03/2022

  • Wednesday, July 27, 2:00 p.m. to 3:00 p.m. - completed
    Updating XMedius.
    User Impact: No access to XMedius for a brief period of 10 minutes.
  • Thursday, July 28, 6:30 a.m. to 7:00 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Thursday, July 28, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to AEM.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, July 28, 7:00 a.m. to 8:00 a.m. - completed
    Updating my.ryerson portlet.
    User Impact: Access to my.ryerson portal may be intermittent during this period.
  • Thursday, July 28, 3:00 p.m. to 5:00 p.m. - completed
    Updating VMware.
    User Impact: None expected. Performance may degrade during the upgrade.
  • Sunday, July 31, 8:00 a.m. to 1:00 p.m. - completed
    Updating eHR and RAMSS.             
    User Impact:
    • RAMSS - no outage.
    • eHR - web services will be down from 8-10 am.

Changes from 08/03/2022 to 08/10/2022

  • Thursday, August 4, 7:00 a.m. to 10:00 a.m. - completed
    Updating ANSYS.
    User Impact: No access to ANSYS application during this period.
  • Thursday, August 4, 10:00 p.m. to 11:00 p.m. - completed
    Updating network security - part 1.
    User Impact: None expected but long lived TCP connectins might experience momentary blips.
  •  Friday, August 5, 6:00 a.m. to 8:00 a.m. - completed
    Updating network security - part 2.
    User Impact: No outage is expected, but long lived TCP connection might experience momentary blips.
  • Friday, August 5, 8:00 a.m. to 8:30 a.m. - completed
    Switching all 2-factor users with ‘Required Applications’ to ‘All Applications’, as communicated on July 25, 2022.
    User Impact: No down time expected.
  • Sunday, August 7, 8:00 a.m. to 10:00 a.m. - completed
    Updating database server.
    User Impact: No access to ColdFusion and all other applications supported by cf and ocuc servers.
  • Sunday, August 7, 8:00 a.m. to 12:00 p.m. - completed
    Updating RAMSS.
    User Impact: RAMSS and all its functions will be down for this period.
  • Sunday, August 7, 10:00 p.m. to 11:59 p.m. - completed
    Updating network security - part 3.
    User Impact: No outage is expected, but long lived TCP connection might experience momentary blips.

Changes 08/10/2022 to 08/17/2022

  • Wednesday, August 10, 10:00 p.m. to 10:30 p.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Thursday, August 11, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to AEM.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, August 11, 7:00 a.m. to 10:00 a.m. - completed
    Updating Catia.
  • User Impact: No access for a brief period to Catia application during this changeover.
  • Friday, August 12, 6:00 a.m. to 8:00 a.m. - completed
    Updating data centres and network.
    User Impact: None expected.
  • Saturday, August 13, 8:00 a.m. to 12:00 p.m. - completed
    Updating eHR.
    User Impact: eHR and all its functions will be down for this period.
  • Saturday, August 13, 9:00 p.m. to 11:00 p.m. - completed
    Updating RMS/CAS. 
    User Impact: Portal, RMS, RMS Account Activation, RMS Web services, CAS will not be available during the downtime. Any application using CAS including RUVPN2, Google Workspace, etc. can not accept new login during the downtime.
  • Saturday, August 13, 9:00 p.m. to 11:00 p.m. - completed
    Updating RMS/CAS database.
    User Impact: No access to my.ryerson.ca, CAS, RUVPN2, RMS Account Activation for 2 hours.
  • Sunday, August 14, 8:00 a.m. to 12:00 p.m. - completed
    Updating BPEL system.
    User Impact: Finance will not be able to exchange information through BPEL services during the BPEL downtime.
  • Sunday, August 14, 8:00 a.m. to 3:00 p.m. - completed
    Updating Stat & UPK.
    User Impact: Both Stat and UPK servers will be down during this time.
  • Monday, August 15, 5:00 p.m. to 6:00 p.m. - completed
    Updating Cold Fusion.
    User Impact: During the one hour outage applications at *.cf.ryerson.ca will be unavailable.

Changes from 08/17/2022 to 08/24/2022

  • Wednesday, August 17, 2:00 p.m. to Tuesday, August 23, 5:00 p.m. - completed
    Updating VMware.
    User Impact: None expected.
  • Friday, August 19, 5:30 a.m. to 8:00 a.m. - completed
    Updating data centres and network.
    User Impact: No outage is expected. Long lived connections might get disconnected.
  • Friday, August 19, 6:00 a.m. to 8:00 a.m. - completed
    Changing the domain blog.ryerson.ca to blog.torontomu.ca.
    User Impact: No access to blog.ryerson.ca 12 a.m. to 12 p.m. on August 19.
  • Friday, August 19, 7:00 a.m. to 8:00 a.m. - completed
    Updating RMS.
    User Impact: Access to Activation, Self Serve and Administration will be intermittent during this period.
  • Friday, August 19, 7:00 a.m. to 8:00 a.m. - completed
    Updating system software.
    User Impact: Access to CAS, my.ryerson portal may be intermittent during this period. Access to CCS Software downloads, PTI will not be available for about 5 minutes during this period


Changes from 08/24/2022 to 08/31/2022

  • Thursday, August 11, 7:00 a.m. to Wednesday, August 31, 10:00 p.m. - completed
    Updating PT computers at night.
    User Impact: None expected. All software versions will be updated.
  • Wednesday, August 24, 8:00 p.m. to Tuesday, August 30, 5:00 p.m. - completed
    Updating VMware.
    User Impact: None expected.
  • Thursday, August 25, 4:00 a.m. to 5:00 a.m. - completed
    Upgrading VIC building 4th floor and 7th floor network.
    User Impact: All networked devices (e.g. computers, WiFi, phones etc.) in VIC building will lose network connectivity for 15 minutes during this period.
  • Thursday, August 25, 6:30 a.m. to 8:00 a.m. - completed
    Applying assorted fixes and features to AEM.
    User Impact: None expected since there are two legs of the servers, www.ryerson.ca won't be affected.
  • Thursday, August 25, 7:00 a.m. to 10:00 a.m. - completed
    Updating Catia licensing.
    User Impact: None expected.
  • Friday, August 26, 7:00 a.m. to 7:30 a.m. - completed
    Updating my.ryerson portal by adding “AwardSpring” link. 
    User Impact: None expected.