Assurance of Learning

The Assurance of Learning (AoL) process for the Ted Rogers School of Management (TRSM) was initiated in 2008-2009. Learning goals for the Ted Rogers School students were articulated and course embedded measurements were selected where the goals will be assessed.

Program-level educational goals were identified where student performance is assessed every year. It has also been recognized that there are significant differences in the specialization streams to justify the measurement of additional learning goals for each School and/or Department.

The AoL process at the Ted Rogers School was reviewed by the AACSB review team in Spring 2011 and the School was accredited in the Summer of that year. The AACSB Evaluation Committee and Peer Review acknowledged that the School has implemented a full system to support the assessment of its AoL plan.

AoL Process

Review our mission, vision and values
Identify courses most closely aligned with learning goals
Determine what measures and instruments to assess learning
Assessment cycle planned and scheduled
Collect, analyze and disseminate assessment data
Resolve to implement continuous improvement actions
Evaluate impact
Continue to innovate
Document all AoL findings, analysis and recommendations

Assessment cycle

Learning goals
Assessment cycle schedule

Undergraduate student BComm learning goals

BComm graduates should be able to perform the following learning goals:

Goal name	Description
Communication	Express ideas and information effectively and accurately using a range of media commonly used in business environments.
Ethical Reasoning	Recognize and analyze ethical problems in order to choose and defend appropriate solutions.
Integration of Business Functions	Integrate all business functions, practices and related theories in order to address business problems and advance strategic business decisions.
Numeracy	Reason mathematically by analyzing numerical data in business situations through the modeling, analysis and solving of business problems quantitatively.

Undergraduate program specific goals

Graduate student MBA learning goals

MBA graduates should be able to perform the following learning goals:

Goal name	Description
Communication (Oral and Written)	Articulate complex ideas, issues, analysis and arguments clearly and effectively, utilizing a variety of information sources, in both oral and written formats in a manner that is accessible and appropriate to a variety of audiences.
Entrepreneurial / Innovative Thinking	Builds new insights to apply knowledge and skills to demonstrate comprehension and performance in novel situations. Incorporates knowledge beyond the classroom including alternate or divergent perspectives with an eye to developing solutions.
Ethics	Analyze ethical implications of business practices using advanced levels of ethical reasoning and the multidisciplinary, strategic, and evolving nature of Corporate Social Responsibility (CSR).
Leadership	Develop skills necessary for clear communication and responsible teamwork to strengthen and inspire professional attitudes and ethics. Collaborate with others, integrate feedback and new information, and maximize team performance to successfully meet goals, both as an effective team member and leader.
Strategic Analysis	Analyze and synthesize information across disciplines/functions in order to evaluate business opportunities and make sound business decisions utilizing the appropriate management theories and statistical tools. Evaluate business environment and opportunities and devise strategies for responding effectively to problems, threats, and opportunities.

Graduate student MScM learning goals

MScM graduates should be able to perform the following learning goals:

Goal name	Description
Communication	Communicate effectively in writing and orally and defend in-depth research (thesis) in a focused field in a variety of formats for various audiences.
Develop Knowledge	Identify an area of focus to develop specialized knowledge through critical evaluation of extant research and scholarship.
Evaluate Alternatives	Discuss complexity and contributions of alternative interpretations, methods, and disciplines to the topic of in-depth study.
Integrity	Carry out work with academic and professional integrity; demonstrate initiative, accountability, and persistence.
Research Methods	Identify and apply appropriate quantitative and/or qualitative research methods to address a research question.
Research Question	Identify a research question of relevance to the field of management under study.

Graduate student PhD learning goals

PhD graduates should be able to perform the following learning goals:

Goal name	Description
Knowledge Augmentation	Possess a thorough understanding of a substantial body of knowledge that is at the forefront of their academic discipline or area of professional practice.
Research Design	Demonstrate the ability to conceptualize, design, and implement research for the generation of new knowledge, applications, or understanding at the forefront of the discipline, and to adjust the research design or methodology in the light of unforeseen problems.
Advancement of management knowledge	Contribute to the development of academic or professional skills, techniques, tools, practices, ideas, theories, approaches, and/or materials.
Professionalism	Demonstrate the qualities and transferable skills necessary for employment requiring the exercise of personal responsibility and largely autonomous initiative in complex situations as well as the intellectual independence to be academically and professionally engaged and current.
Communications (Oral and Written)	Communicate complex and/or ambiguous ideas, issues and conclusions clearly and effectively.
Critical Self Reflection	An appreciation of the limitations of one’s own work and discipline, of the complexity of knowledge, and of the potential contributions of other interpretations, methods, and disciplines.

Undergraduate goals assessment cycle

BComm Assessment Schedule
Goals	2022 / 2023	2023 / 2024	2024 / 2025	2025 / 2026
Written Communication	BUS 800 (SAF & SBM) ITM 707 HTR 841 (HTM) RMG 925		BUS 800 (SAF & SBM) ITM 707 HTR 841 (HTM) RMG 925
Integration of Business Functions		BUS 800 (SAF & SBM) ITM 707 HTA 708 (HTM) RMG 500		BUS 800 (SAF & SBM) ITM 707 HTA 708 (HTM) RMG 500
Numeracy		AFA 819 (SAF) AFF 713 (SAF) FIN 401 (SBM) ITM 707 HTA 708 (HTM) RMG 700		AFA 819 (SAF) AFF 713 (SAF) FIN 401 (SBM) ITM 707 HTA 708 (HTM) RMG 700
Ethics	BUS 800 (SAF & SBM) ITM 707 HTR 841 (HTM) RMG 925			BUS 800 (SAF & SBM) ITM 707 HTR 841 (HTM) RMG 925

(google sheet) Undergraduate goals assessment cycle per department (external link, opens in new window)

Graduate goals assessment cycle

MBA Assessment Schedule (2021/22 to 2025/26)
Goal	2021 / 2022	2022 / 2023	2023 / 2024	2024/2025
Strategy		MB 8010		MB 8010
Oral Communications		MB 8012		MB 8012
Written Communication	MB 8015		MB 8015
Entrepreneurship / Innovation	MB 8014		MB 8014
Ethical Reasoning	MB 8013		MB 8013
Leadership		MB 8011		MB 8011

MScM Assessment Schedule (2021/22 to 2025/26)
Goal	2021 / 2022	2022 / 2023	2023 / 2024	2024/2025	2025 / 2026
Develop Knowledge		MT 8103		MT 8103
Research Question			MT 8104		MT 8104
Theoretical Frameworks			MT 8104		MT 8104
Research Methods			MT 8104		MT 8104
Evaluate Alternatives		MT 8103		MT 8103
Communication			MT 8000		MT 8000
Integrity	Thesis

PhD Assessment Schedule (2021/22 to 2025/26)
Goal	2021 / 2022	2022 / 2023	2023 / 2024	2024/2025
Knowledge Augmentation	Dissertation Proposal Defence
Research Design	MG 9103		MG 9103
Advancement of Knowledge	Dissertation Defence
Professionalism		MG 9112		MG 9112
Professionalism (LO2)	Annual Student Survey
Oral Communication	Oral Dissertation Defence
Written Communication	Written Dissertation
Critical Self Reflection	MG 9112		MG 9112

Undergraduate program specific goals

Accounting Major goals	Description
Ethical Issues in Accounting	Learn how to use accounting concepts and techniques to prepare and/or communicate financial information considering the relevant ethical issues in a global economy
Knowledge of Functional Ares of Accounting	Demonstrate the skills and competencies required in accounting functional areas
Use of Accounting Information	Explain how stakeholder motivations and biases can influence the preparation or use of accounting information.

Accounting Major goals	Description
Ethical Issues in Accounting	Learn how to use accounting concepts and techniques to prepare and/or communicate financial information considering the relevant ethical issues in a global economy
Knowledge of Functional Ares of Accounting	Demonstrate the skills and competencies required in accounting functional areas
Use of Accounting Information	Explain how stakeholder motivations and biases can influence the preparation or use of accounting information.

Entrepreneurship Major goals	Description
Identifying Opportunities	Be able to identify entrepreneurial opportunities
Acquiring and Exploiting Resources	Understand how to acquire and exploit resources to support entrepreneurial ventures
Persuading and Selling	Develop skill for persuading and selling in a wide variety of contexts

Finance Major goals	Description
Apply Cash Flow Valuation	Be able to use forward looking, no arbitrage and efficient market concepts in cash flow valuation
Time Value of Money, Risk & Return	Apply time value of money and risk and return concepts
Investment and Financial Decisions	Integrate financial concepts and principles to make appropriate investment and financial decisions.

Global Management Studies Major goals	Description
Knowledge and Impact of International	Have knowledge of international institutions, and understand their impact on international business
Assess International Business Risk	Will be able to assess the risk involved in international business transactions
Cultural Understanding	Be able to apply management principles in developing sustainable strategies within an international business environment.

Human Resource Management goals	Description
Knowledge and Functional Areas of HR	Have the skills and competencies required in the HR functional areas
Strategic Role of HR	Relate the strategic role of the HR function within an organization
Workforce Optimization & Developement	Determine how to optimize and develop the willingness and capacity of a workforce.

Law and Business Major goals	Description
Knowledge of Business Law	Have a general understanding of the Canadian legal system and the fundamentals of tort and contract law
Impact of Law on Business	Critically understand how laws and regulations affect the business environment
Social Issues Interaction with Business Law	Recognize how social issues interact with business law.

Marketing Major goals	Description
Marketing Research	Use the research process to develop market analysis skills
Applying the 4 P's of Marketing	Apply the 4 P’s of marketing and the underlying theories of marketing and market forces

Hospitality and Tourism goals	Description
Service Quality Management & Value Creation	Explain and demonstrate service quality management and value creation (delivering on customers’ expectations and creating a valuable experience for the customer)
Drivers of Profitability	Identify and manage key drivers of profitability

Business Technology Major goals	Description
IT Strategic Analysis	Be able to manage information technology to achieve competitive advantage in a rapidly changing global context
Implementing IT Applications	Be able to model business requirements, configuring and implementing IT applications to achieve specific business objectives
Communications, Partnerships & Projects	Be able to manage communications, partnerships and IT projects with business and technology partners.

Retail Management goals	Description
Understanding Retail Supply Chain	Be able to consider all stages in Retail Supply Chain
Consumer Insight Integration	Be able to integrate consumer insight into retail processes
Retail Management Strategy	Be able to apply all components of retail operations to meet organizational objectives.