You are now in the main content area
Headshot of Dr. Vess Stamenova, Assistant Professor

Dr. Vess Stamenova

Assistant Professor
DepartmentInformation Technology Management
EducationPhD

Overview

Dr. Vess Stamenova is an Assistant Professor in the Department of Information Technology Management at the Ted Rogers School of Management at Toronto Metropolitan University.

She studies how technology is used in the healthcare system with a focus on virtual care (e.g. patient-provider video, phone or messaging), remote patient monitoring, patient portals or self-management apps. She is interested in understanding how the use of technology impacts patients and healthcare providers experience, patient outcomes, cost to the healthcare system, and access to care across various vulnerable patient populations.

Dr. Stamenova uses various research methods. She studies barriers and facilitators to technology adoption through qualitative, quantitative and mixed-methods research. She in turn uses these findings to develop new models of technology enabled care using methods such as value proposition design. She also conducts population-based cohort studies using health administrative data to evaluate the effectiveness and impact of technologies on patients, providers and the healthcare system.  Her research ultimately feeds back into supporting organizational and policy decisions around the use of virtual care.

Prior to this, she was working as a Research Lead at the Centre for Digital Health Evaluation (external link)  at Women’s College Hospital Research Institute (external link) . There, she was conducting large program evaluations of various eHealth and digital health provincial programs implemented across Ontario. Her evaluations were supported by funding from the Ministry of Health, Ontario Health and Health Canada.

Dr. Stamenova also has a strong clinically applied research experience, having worked in the field of cognitive neuroscience and clinical neuropsychology. She has a PhD in Neuroscience (external link)  and Rehabilitation Science from University of Toronto (external link)  and has completed Postdoctoral Fellowships in the field of Cognitive Rehabilitation at the Department of Psychology, University of Ottawa (external link)  and Baycrest’s Rotman Research Institute (external link) 

Digital health, virtual care, eHealth, health services research, mHealth.

Undergraduate

Course Code Course Title
ITM 102 Business Information Systems
MH 8005  Information Technology in Community Care
Refereed Journal Articles
Stamenova, V., Chu, C., Borgundvaag, E., Fleury, C., Brual, J., Bhattacharyya, O., Tadrous, M. (2023) Virtual care use prior to emergency department admissions during a stable COVID-19 period in Ontario, Canada PLOS ONE
Fujioka, J. K., Nguyen, M., Phung, M., Kelley, L., Onabajo, N., Desveaux, L., Kidd, M., Wong, I., Bhatia, R.S., Stamenova, V., Bhattacharyya, O., Agarwal, P. (2023). Impact of virtual visits on primary care physician workflows. Canadian Family Physician.
Fujioka, J., Nguyen, M., Phung, M., Kelley, L., Onabajo, N., Desveaux, L., Kidd, M., Wong, I., Bhatia, R.S., Stamenova, V., Bhattacharyya, O., Agarwal, P. (2023). Redesigning primary care using virtual care: provider perspectives on the clinical utility of virtual visits. Canadian Family Physician.
Brual, J., Chu, C., Fang, J., Fleury, C, Stamenova, V., Bhattacharyya, O. Tadrous, M. (2023) Virtual care use among older immigrant adults in Ontario, Canada during the COVID-19 pandemic: a repeated cross-sectional analysis PLOS Digital Health
Stamenova, V., Nguyen, M., Onabajo, N., Merritt, R., Sutakovic, O., Mossman, K., Wong, I., Ives-Baine, L., Bhatia, R. S., Brent, MH., & Bhattacharyya, O. (2023) Mailed letter versus phone call to increase diabetic retinopathy screening engagement through teleophthalmology by patients in a team-based primary care practice: a prospective, single-blinded, randomized trial. JMIR
Chu, C., Brual, J., Fleury, C, Fang, J., Stamenova, V., Bhattacharyya, O. Tadrous, M. (2022) The use of telemedicine in older adults during the COVID-19 pandemic: a weekly cross-sectional analysis in Ontario, Canada. Canadian Geriatrics Journal
Chu, C., Stamenova, V., Fang, J. , Shakeri, A., Tadrous, M., Bhatia, R.S. (2022) The association between telemedicine use and changes in healthcare utilization and outcomes in patients with congestive heart failure: a retrospective cohort study. JMIR Cardio
Shakeri, A., Chu, C., Stamenova, V., Fang, J., Barker, L.C., Vigod, S.N., Bhatia, R.S., Tadrous, M. (2022) Telemedicine Use and Changes in Healthcare Utilization Among Patients Living with Chronic Psychotic Disorders: A Population Based Cohort Study in Ontario, Canada. Schizophrenia Bulletin Open
Stamenova, V., Budhwani, S., Soobiah, C., Fujioka, J., Khan, R., Liu, R., Halperin, I., Bhatia, R. S., Desveaux, L. (2022) Hospital-based ambulatory clinic adoption of video and phone visits before and during the COVID-19 pandemic: a convergent mixed-methods study. Journal of Integrated Care
Stamenova, V., Chu, C., Pang, A., Fang, J., Shakeri. A., Cram, P., Bhattacharyya, O., Bhatia S., Tadrous, M. (2022) Virtual care use during the COVID-19 pandemic and its impact on healthcare utilization in patients with chronic disease: a population-based repeated cross-sectional study. PLoS ONE
Nguyen, M., Stamenova, V., Onabajo, N., Merritt, R., Sutakovic, O., Mossman, K., Wong, I., Ives-Baine, L., Bhatia, R. S., Brent, M. H., & Bhattacharyya, O. (2022). Perceptions of a teleophthalmology screening program for diabetic retinopathy in patients with type 1 and type 2 diabetes in urban primary care settings. Canadian Journal of Diabetes.
Desveaux, L., Budhwani, S., Stamenova, V., Bhattacharyya, O., Shaw, J., & Bhatia, R. S. (2021). Closing the Virtual Gap in Health Care: A Series of Case Studies Illustrating the Impact of Embedding Evaluation Alongside System Initiatives. Journal of Medical Internet Research, 23(9), e25797. https://doi.org/10.2196/25797
Fujioka, J. K., Bickford, J., Gritke, J., Stamenova, V., Jamieson, T., Bhatia, R. S., & Desveaux, L. (2021). Implementation Strategies to Improve Engagement With a Multi-Institutional Patient Portal: Multimethod Study. Journal of Medical Internet Research, 23(10), e28924. https://doi.org/10.2196/28924
Stamenova, V., Chu, C., Pang, A., Tadrous, M., Bhatia, R. S., Cram, P. (2021) Using administrative data to explore potentially aberrant provision of virtual care during COVID: a retrospective cohort study of Ontario provincial data. JMIR 23(9), e29396. https://doi.org/10.2196/29396
Chu C, Cram P, Pang A, Stamenova V, Tadrous M, Bhatia RS (2021) Rural Telemedicine Use Before and During the COVID-19 Pandemic: Repeated Cross-sectional Study. JMIR 23(4):e26960
Bhatia, R. S., Chu, C., Pang, A., Tadrous, M., Stamenova, V., Cram, P. (2021) Virtual Care Use Before and During the COVID-19 Pandemic: A Repeated Cross-Sectional Study, CMAJ Open
Nguyen, M., Fujioka, J., Wentlandt, K., Onabajo, N., Wong, I., Bhatia, R. S., Bhattacharyya, O., Stamenova V. (2020)Using the technology acceptance model to explore health provider and administrator perceptions of the usefulness and ease of using technology in palliative care. BMC Palliative Care. 19 (1):1-9
van Lieshout F, Yang R, Stamenova V, Agarwal P, Cornejo Palma D, Sidhu A, Engel K, Erwood A, Bhatia RS, Bhattacharyya O, Shaw J. (2020) Evaluating the Implementation of a Remote Monitoring Program for Chronic Obstructive Pulmonary Disease using Qualitative Methods: a Service Design Perspective. JMIR.
Kelley, LT, Phung, M, Stamenova, V, Fujioka, J, Agarwal, P, Onabajo, N, Wong, I, Nguyen, M, Bhatia, RS, & Bhattacharyya, O. (2020) Exploring how virtual primary care visits affect patient burden of treatment. Int J Med Inform. 141
Stamenova, V., Liang, K., Engel, K., Lalingo, E., Cheung, A., Erwood, A.,Radina, M., Greenwald, A., Agarwal, P., Sidhu, A., Bhatia R.S., Shaw J., Shafai, R., Bhattacharyya O.(2020). Technology-enabled self-management of Chronic Obstructive Pulmonary Disease (COPD) with or without asynchronous remote monitoring: a randomized controlled trial. JMIR. 22 (7)
Stamenova, V., Agarwal, P., Kelley, L., Fujioka, J., Nguyen, M., Phung, M., Wong, I., Onabajo, N., Bhatia, R.S., Bhattacharyya, O. (2020) Virtual visits in primary care: a retrospective cohort study in Canada. BMJ Open. 10(7).
Desruisseaux, M., Stamenova, V., Bhatia, R. S., Bhattacharyya, O. (2020). Channel management in virtual care. npj Digital Medicine 3(1), 1-3.
Stamenova, V., Yang, R., Engel, K., Liang, K., van Lieshout, F., Lalingo, E., Cheung, A., Erwood, A., Radina, M., Greenwald, A., Agarwal, P., Sidhu, A., Bhatia R.S., Shaw J., Shafai, R., Bhattacharyya O. (2019) Technology-Enabled Self-Monitoring of Chronic Obstructive Pulmonary Disease With or Without Asynchronous Remote Monitoring: Protocol for a Randomized Controlled Trial. JMIR Research Protocols 8(8) DOI: 10.2196/13920
Shaw, J., Agarwal, P., Desveaux, L., Cornejo Palma, D., Stamenova, V., Jamieson, T., Yang, R, Bhatia, R. S., Bhattacharyya, O. (2018) Beyond “Implementation”: Digital Health Innovation and Service Design. npj Digital Medicine.
  • PhD, Rehabilitation Sciences and Neuroscience, University of Toronto
  • Honours Bachelor of Science, Psychology and Neuroscience, University of Toronto Scarborough