General Guide for Google Workspace

1. Go to: my.torontomu.ca in any web browser.

2. Click Log in to my.torontomu.

3. You will be prompted by TMU's Central Authentication Service (CAS) to log in with your TMU credentials. Log in with your username and password.

4. Once logged in, select ‘Apps’ tab and choose which Google Workspace you wish to use.

If you chose not to opt-in to use Gmail (students and faculty only), you will still log into this service the same way as explained above to access your apps, but you will not see Gmail.

TMU has gone live with Google Workspace since October 9, 2012.

• Google Workspace became available from Friday October 5th. To use Google Workspace log into the https://my.torontomu.ca portal and select the Apps tab.

No. Unfortunately Chrome Web Store is a consumer service and subject to the consumer version of its terms of service. Consequently, TMU does not have offline access to this service.

Your Google Token will be available after your account has been created in Google.  It may take up to 24 hours.

You cannot retract an email that has been sent.  However, you can "undo" send immediately after you have clicked send button for 5 seconds, by default.  You will see this countdown on top of your Gmail interface.

To extend the "undo" send countdown time, you can go to Gmail settings and change the Send cancellation period to time of your choosing, under General settings tab.

If you prefer to use a desktop (AKA a "thick client") email program such as Microsoft Outlook, Thunderbird, Apple Mail, etc., please check the instructions for supported IMAP clients.

TMU will not be migrating users’ desktop email clients (such as Outlook and Thunderbird) to Google. However, Google offers a migration tool (external link)  that you can download to help you migrate desktop email clients independently. You can download the migration tool here:

You can also use Gmail Loader (external link)  to help you through this process.

Yes. Multiple address books, your personal contacts and groups will all be migrated and available in Google under "My Contacts."

TMU has signed a contract with Google and is using the Google Workspace For Education edition. This is different from the consumer version that your personal email account is set up on. This educational version will not do any data mining, or present you with advertisements. When you are logged into your TMU Google Workspace account on the web interface, you will see TMU branding at the top of the page.

That being said, there are several ways you can log into both accounts. Here are instructions (external link)  on how to do this. However, the easiest way to prevent confusion is to open up multiple browsers (Firefox and Chrome, I.E. etc.) to log into different accounts.

The trash folder will NOT migrate, so make sure to move all important mail out of the Trash folder. Please note that the Trash folder in your new TMU Gmail account will automatically be purged every 30 days.

Yes, generic email accounts are also receive the full Google package, including Gmail, Calendar and Google Drive access. As the owner of a generic account, you must manually opt-in to migrate your generic account.

Here’s how: 

1. Log in to the my.torontomu portal with your username and password.
2. Find the Self Service module and click Guest and Generic Accounts.
3. Under the General section, select Opt Into TMU Gmail for Generic Accounts
4. From there, you can opt in to move your generic account(s) over to TMU Gmail

TMU uses Central Authentication Service (CAS) as our single sign on (SSO) solution. It’s used to access the my.torontomu portal, Google Workspace for TMU and many other web applications.  For security reasons and to help mitigate phishing attacks, it is important that users are able to view the URL of the CAS login page in the browser address bar. Hence, we do not allow CAS login page to be embedded in other web pages, for example, via an inline frame (iframe). And we have mechanisms in place to break out of embedded pages such as iframes.  In such cases, you will get  "Authentication Required" CAS page:

No, students will not be added to the Contact Directory. Staff and Faculty will be searchable in the Global Address List (GAL).