Me Spaces are on-campus locations that support an individual employee’s work, like an office, a bookable or assigned workstation or touchdown spaces. Effective Me Spaces allow for flexible IT solutions that allow employees to seamlessly transition between working at home and on-campus.
In a Me Space, providing dedicated desktops for each employee is usually impractical. Laptops are preferred and recommended for the greater flexibility they offer.
When a laptop is provided for each employee and it is not shared:
It can be customized to individual needs.
It allows the employee to move between hoteling stations, meeting rooms and home with greater ease. However, employees assigned a laptop will need to bring their laptop everywhere they work.
The following peripherals can further support an employee when working in shared spaces:
External monitor(s): An additional monitor or two can be very helpful for laptop users who must otherwise work on a smaller screen.
Docking station: A docking station may facilitate the use of external monitors and other devices (e.g. keyboards, computer mouses, speakers, headphones, etc.).
Consider the compatibility of the peripherals with an employee’s laptops
Having keyboards and mouses used by multiple employees requires some care to ensure cleanliness. Appropriate cleaning supplies should be readily available in shared spaces.
Note that if wireless access in certain areas cannot be provided, CCS may recommend using wired connections. In these cases, CCS can help configure laptops to connect to TMU’s wired network.
CCS strongly recommends that laptops be issued to employees as CSS is unable to support shared desktop computers. However, if employees from your unit have not been assigned a work laptop, a shared desktop computer will need to be made available. Here are some considerations when providing a shared desktop computer:
1. How will the employee log in to the computer?
A shared computer should provide each employee access using their own TMU account. Please note that employees using shared computers will not have administrative rights on the device.
2. What common software needs to be made available?
Please note that software installed on a shared computer will be accessible to all computer users and cannot be restricted to particular users.
3. How will the employee access printing and restricted systems?
Shared computers should be configured for printing and accessing restricted systems (e.g. FIS, eAppoint) by using the TMU-VPN.
4. What about accessibility features?
All major operating systems include built-in accessibility features. If needed, CCS can help with the installation of third-party assistive technologies or software.
Limited user permissions on the desktop computer: Users will not have administrator rights on shared computers and will not be able to make changes to their configurations or install applications. We recommend configuring the desktop’s settings to automatically download the latest versions of software or operating systems as departments are responsible for applying updates.
Like computer lab devices, employees can log in to a shared desktop but cannot install software and must store all work in Google Drive, rather than the computer’s hard drive.
Virtual Apps (VApps): Employees requiring access to additional licensed software can use a virtual desktop system or VApps to access these programs.
Security software: The use of the TMU_VPN is still required to access restricted resources. TMU_VPN can be installed by CCS during the configuration of the desktop computer.
Accessibility: Almost all major operating systems come with a built-in screen reader. If needed, accessibility tools like NVDA (external link) (free, open source tool) or JAWS (external link) (paid) can be added.
Health and safety: Some care is required to properly clean shared desktops between use by different employees. Appropriate cleaning supplies should be readily available in workspaces.
When planning your unit’s Me Spaces, it’s important to consider software licensing if you’re planning to provide a combination of work laptops or shared desktops to employees. While security software like Sophos is available to all employee devices at no charge to the department, supplying software from companies like Adobe or Microsoft on work laptops and shared desktops may require unit’s to purchase additional licenses.
When planning your Me Space, ask yourself:
What software is required on an employee’s work laptop vs. shared desktops?
Are additional software licenses required to accommodate work laptops and shared desktops?
CCS is available to assist units in coordinating site license agreements with software vendors, including new license agreements or adding your unit to existing license agreements. Learn more by visiting the site Licensing page on the CCS website.
When providing shared devices in Me Spaces like desktops or laptops, it’s important that employees are aware of cybersafe habits and practices that can help protect files and data being accessed on Me Space devices.
Employees are encouraged to:
Save files and data to Google Drive, rather than to the device’s hard drive
Lock their devices before they leave – even when stepping away a device briefly, employees should lock their screen to prevent others from accessing their accounts or files while an employee is away from their device
Connect to the internet on campus securely and encrypt their data by using TMU’s virtual private network, TMU_VPN