Supplementary Service Charges

We provide a wide range of services to all faculties and departments in Toronto Metropolitan University-owned buildings and spaces. Most of our services are free of charge, but we also offer supplementary custodial or maintenance services that are chargeable (key cutting and office painting, for example).  These are paid for by the requesting faculty or department using a chargeback form, which is used between faculties and departments at TMU to recover costs associated with internal product or service transactions.

Requesting supplementary services

All supplementary services are subject to the availability of staff and at the discretion of the department manager. To inquire about supplementary services, please contact the Facilities Help Desk to arrange a meeting where we will discuss your requirements and provide you with a quote.

Supplementary service rates

Supplementary services are charged per hour. These charges represent wages as established through the CUPE 233 Collective Agreement as well as overhead costs incurred by Facilities Management and Development, inclusive of the cost of materials, supplies, standard tools, and the cost of supervisory oversight if required.

Please review our current hourly rates below, and note these additional details:

• All hourly rates are subject to an additional 30 per cent increase based on the CUPE 233 benefit rate.
• We calculate to the nearest hour.
• Services provided outside normally defined shifts or on an emergency basis are subject to overtime rates.
• We make an effort to notify you in advance if your request requires emergency overtime service.

Additional charges

If the supplementary services require any of the following, additional charges may be included in your quote:

• rental equipment (i.e. generators, vehicles, portable air conditioners, lifts)
• temporary electrical supply
• temporary water supply
• large quantities of washroom supplies (i.e. toilet paper, soap, hand sanitizer, feminine hygiene products)