Dr. Xingwei (Nancy) Yang
Overview
Dr. Xingwei (Nancy) Yang is an Assistant Professor of the Information Technology Management department at Ted Rogers School of Management at Toronto Metropolitan University. Dr. Yang received her Ph.D. in Management Analytics from Queen's University. She holds a B.Sc. in Mathematics from UBC.
Dr. Yang's research revolves around leveraging advanced Analytics and Machine Learning techniques to address challenges in various domains. Her research is published in reputable publications such as Decision Support Systems, the International Journal of Information Management, and the Journal of Service Research.
Throughout her career, Dr. Yang has gained practical experience working with organizations including Scotiabank, Scotiabank Centre for Customer Analytics, Loblaws, TD Canada Trust, and PwC.
Information Systems, User Behavior Modeling, Data Science, Business Analytics, Social Media
| Peer-Reviewed Journal Publications |
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| X. Yang, A. Joukova, M. Zihayat, A. Ayanso, ”Social Influence-based Contrast Language Analysis Framework for Clinical Decision Support Systems,” Decision Support Systems, 13813, 2022. (ABDC ranking: A*, Impact Factor: 7.5) |
| R. Filieri, Z. Lin, Y. Li, X. Lu, X. Yang, ”Customer Emotions in Service Robot Encounters: A Hybrid Machine-Human Intelligence Approach,” Journal of Service Research, 10946705221103937, 2022. (ABDC ranking: A*, Impact Factor: 12.4) |
| X.Yang, L. Robee Ongb, M. Zihayatb, R. McEwen, ”A Big Data Analytics Framework for Detecting User-level Depression from Social Networks”, International Journal of Information Management, 54:102141, 2020. (ABDC ranking: A*, Impact Factor: 21) |