The Retail and Services Management Minor will deliver the fundamentals necessary for understanding the core elements of the retail business. It will target non-business students and business students who pursue functional careers within the retail sector. The Minor will also help students gain an understanding of the fundamental importance of managing customer relations and customer satisfaction in an increasingly competitive retail environment. The core courses include courses in retail consumer insight, service quality management, visual merchandising and planning, retail logistics, and retail buying process. Other courses allow the student to increase their knowledge of areas such as franchising, design, commerce and culture, international retail markets, relationship marketing, advanced buying process and multi-channel retailing.

The Retail and Services Management Minor is not available to Retail Management program students.

To receive the Minor, a student must complete six courses from the following course of study:

RMG 200

A minimum of two to a maximum of three courses from the following:

A minimum of two to a maximum of three courses from the following:

*Students in Hospitality and Tourism Management will take HTH 102 in place of RMG 303.