The OneCard is the official identification card for the Ryerson University community. As well as being the single most important piece of ID you possess during your time here at Ryerson, it also serves as a convenience card for many of the services available on campus, including the library, printing and photocopying, food purchases, discounts, savings and more.

FIRST TIME RYERSON STUDENTS

The OneCard is issued free of charge by the OneCard Office at first admission/enrollment, and must be picked up within one academic year from term of approval with two pieces of government issuedidentification. Cards are not mailed and must be picked up in person. Your OneCard is designed to last throughout the duration of study at Ryerson and an annual validation sticker must be affixed starting 2nd year. We have started an "Apply Early Program" for your OneCard, please check our web page for the exciting details. Cards issued after this time frame are subject to the $30 replacement card charge (subject to change).

In addition to the "Apply Early Program" The OneCard office sets up special facilities for you to get your OneCard during Fall Orientation which is the last week of August through the first week of September. It is important to get your card prior to the 2nd week of September, so that your card can be set-up properly for your use.

RETURNING STUDENTS

Returning students need to get an annual validation sticker by October. During the busy Fall Orientation period until the end of September, validation stickers are available at the Library Circulation Desk, Admissions/Recruitment Information Counter, Enrollment Services and Student Records counter and from the Cashier's counter. To obtain a validation sticker, students must provide an official fees statement, timetable with name identified on print out, or other proof of attendance as noted in other communications from the University. If you do not have this information, you can go to the Library Circulation counter where your information can be looked up and you can get your validation sticker. Another benefit of going to the Library for your validation sticker is their extended hours including evenings and weekends to serve you. The sticker is available year round at the OneCard Office.

Specifics of the Ryerson OneCard

The OneCard is used for identification purposes within the University. The front of the card shows the student photo, name, student number and library bar code. The back of the card has the magnetic black stripe. Within the card is Smart Card technology.

The Library bar code is used by the Library to keep track of your account with them. For more information on this please contact the Library.

The magnetic black stripe is used to make purchases on campus. This is called the Ryerson OneCard's 'stored value' prepaid service which effectively allows you to carry money on your Ryerson OneCard. Money can be put on your card (it is not actually on the card but on a computer database – if you lose your card you do not lose your money) at 14 add cash machines on campus (three are in the Library) and at the OneCard office. The OneCard office is the only place that accepts debit and credit cards.

Use your 'stored value' funds for: all Ryerson Food Services for meals (for example - the Hub Market Servery, Tim Horton’s and Starbucks kiosks, ILLC Maggies, Oakham House Cafe and Ram in the Rye); student photocopiers; student laser printers; drink and snack vending machines (approximately 100 on campus), purchasing Ryerson theatre tickets and other school related transactions at Ryerson Theatre School, Image Arts, Interior Design, Architecture, Rogers Post Production. Services are expanding all the time please check our website for exciting details and specifics.

The OneCard is also used for door access if granted. The card contains Smart Card technology. Activation of this security feature is under the control of your school/department.

Care of The Ryerson OneCard

The initial Ryerson OneCard is free, however, students will be required to pay $30 (subject to change) for replacement cards due to damaged or loss cards. Students should carry their validated OneCard with them at all times when on campus. Failure to produce a validated OneCard upon request by Security Officers, may lead to removal from Ryerson Property. 

Putting a hole in the OneCard could damage the Card which would require a replacement card at a cost of $30 (subject to change). The Ryerson OneCard should be treated with care. Holes, creases, cuts and improperly applied stickers will render the card inoperable. Please do not leave the card in direct sunlight, near heat sources or in contact with magnetic fields.

Lost or Stolen Cards

It is important they you report a lost or stolen card immediately. Prior to notifying us, you are responsible for unauthorized transactions resulting from the theft or loss of your card.

Accounts can be immediately frozen to protect your funds. Notification occurs once you have reported your lost/stolen card to the OneCard Office.

WE ARE HERE TO HELP YOU. WE WELCOME YOUR QUESTIONS.

Visit us at www.ryerson.ca/onecard
E-mail: onecard@ryerson.ca
Telephone: (416) 979-5000 ext. 7565

This provides you with 24 hour availability to put a hold on your account which will be done during office hours.

The OneCard office, JOR-02 hours are (subject to change):

The OneCard Office is open year round (excluding public holidays and mid-year/Christmas break). Special extended hours during September and January and shortened summer hours will be posted outside the OneCard Office.