PGME Registration

Activate and register your TMU online identity

In order to begin your registration process with TMU, you will be required to activate your TMU online identity and  register through MyServiceHub.

Activate your TMU online identity using the Online Identity Activation form. TMU’s Registrar Office will reach out directly to residents with TMU student numbers and information on how to register. If you did not receive this email on Monday, March 17, 2025, please check your junk and spam folders for the email before contacting PGME for further support.

Once you have completed the Online Identity Activation form, please wait 24 hours before logging into MyServiceHub. 

For returning or former TMU students/applicants: If you already have a TMU online identity that you used to log in as a former TMU student or applicant, log in to the my.torontomu portal and proceed through the prompts for registration.

Checking your TMU email

Once you set up your TMU online identity, your TMU email will be the primary way PGME and your program communicate with you. Please check it regularly for important information about your registration and future training.

Complete the PGME registration form

To access the registration form, select eForms Center. On the left side of the browser, you can navigate to the PGME Registration Form. Please verify that all your personal information is correct in the form. This information will populate your electronic Letter Of Appointment (eLOA), so please ensure full accuracy. 

• R1 Matched Learners: eLOAs require your CPSO Applicant Number (e.g. AA987654) to sign. (Note: CPSO should have reached out to you directly on Wednesday, March 12 with your CPSO Applicant Number and information on how to register with them. If you did not receive this email, please check your junk and spam folders for the email first before contacting CPSO Registration & Membership Services (external link)  for further support.) Once you have obtained your CPSO application or license number, please add it in the required field. 
• MSM and FM/ES Matched Learners: You will be required to add your CPSO license number in the required field.

It is essential that you keep TMU and PGME informed of any changes to your name, permanent home and/or mailing address, and phone number. If your information is not up to date, you will miss important mailings and notifications. MyServiceHub allows you to update your personal data. 

If your name changes in the future, while you are a resident at TMU, you will be required to complete a  (google form) Personal Data Change Form (external link)  and submit supporting documentation (where applicable). Learn more about personal information change requests here.

Submit the registration fee

The 2025 fee of $980 payable to Toronto Metropolitan University is required to complete registration through MyServiceHub. To complete payment, select eForms Center in MyServiceHub. From there, you can navigate to the Service Fee Payment. This payment can be done through Visa, Mastercard, or Amex.

OneCard and university services

More information about obtaining your OneCard and accessing TMU services will be provided soon.

LOA approval

Upon submission of your PGME Registration Form, your LOA will be generated and sent for approval to the PGME Office. 

Approval of your LOA from the date of submission will take at least one week for the PGME Office to verify and process the approvals.

LOAs cannot be issued without CPSO AP numbers. Please ensure you have begun your CPSO application.

My Communications module

Electronic Letters of Appointment (eLOA) will be available through MyServiceHub. 

The My Communications section of your MyServiceHub account at my.torontomu portal is where you will be able to retrieve and download your LOA once it has been approved and issued by PGME. Click Pick up Letter to view.

The My Communications tab is PGME’s primary method of  communication with you relating to your LOA. To ensure your registration goes smoothly, please check this tab regularly until your final LOA submission has been received.

Upon approval and signing of your LOA, PGME will approve and upload eLOA information directly to CPSO. 

You will be required to sign the issued and approved LOA within 30 days of issuance. 

Please download and print a copy of your LOA. Once you have signed the LOA, please upload it from the Communications tab. Your signed letter must be uploaded as a single .pdf or image (.jpeg, .png) file (maximum file size 10MB).

Ensure your attachment is a valid file and the document is clear and legible before uploading, as your submission cannot be accepted if it is not.

Your uploaded attachment must include all pages of the Letter of Appointment issued to you, including the signature page.

To assist you with completing and verifying that your Vulnerable Sector Screen/Check (VSS/VSC), immunization, and mask fitting requirements are met, you will have access to Verified™, which is a software platform run through Synergy Gateway Verified (SGV). 

Vulnerable Sector Screening/Checks (VSS/VSC) are mandatory for registering with the CPSO and for training as a resident with TMU. You are expected to apply for your VSS/VSC and upload it to SGV for verification. 

• R1 Matched Residents: VSS/VSC must have been completed within the last 12 months of your start date.
• MSM & FM/ES Matched Learners: TMU recognizes the VSS/VSC report as valid for five years from the date of issuance extending to the end of the academic year. For example, if a VSS/VSC is issued in July 2023, it remains valid until June 30, 2029. If your VSS/VSC is expected to expire within your appointed term (per your LOA), please apply for a VSS/VSC using the steps below.

As VSS/VSC reports can take up to 4 months to receive and cannot be expedited through police services, PGME strongly recommends you begin this step as soon as possible, so as not to delay your residency start date. 

The process to request VSS/VSC reports varies depending on your place of residence (instructions below). Please begin this process before your SGV account creation.

• Residing within Peel Region: If you currently reside in the Peel Region (Brampton/Mississauga/Caledon), information on how to begin your VSS check can be found on the Peel Region Police website (external link) . You will need to create an account and provide all necessary information. 
• Residing in Canada (outside the Peel Region): The VSS/VSC report must be requested from the police that services your home address. Please refer to your local police service to request a VSS/VSC.
• Canadian citizens/permanent residents from outside of Canada: Once you arrive in Canada, please request a VSS/VSC at your local police service.

Important note: For residents with an "M" postal code, and applying for their VSS/VSC report through the Toronto Police Services, you will require our institution code: 202503TPSONA3551.

If the VSS/VSC report is not clear, please contact PGME immediately. If a criminal record is identified, we will contact you with further steps. 

College of Physicians and Surgeons of Ontario (CPSO) (external link)  regulates the practice of medicine in Ontario. Physicians are required to be registrants to practise medicine in Ontario.

Register for CPSO license

A CPSO license is mandatory before your residency start date. This process can take up to 4 months, so it is imperative that you begin the registration process as soon as possible . Please ensure to regularly check the status of your application through the online portal and alert PGME of any delays.

CPSO application

CPSO will contact CaRMS Matched R-1 residents directly at the email address provided to CaRMS following the match. At this time, you will receive information on how to log in to your account. Please note your Applicant Number, as this is required for LOA submission.

CPSO requires at least a Level 2 Police Check. Our required VSS/VSC will fulfill this requirement. 

CPSO recommends that residents submit applications as soon as they are able, regardless of the status of supporting documentation. Documentation can be added after the initial submission. This allows them to work through applications quicker and ensure your July 1 start date. 

Please ensure to view your online profile frequently throughout the enrolment process. Any delays to CPSO status should be reported to PGME immediately to ensure the residency start date is not affected.

The final deadline to apply to the CPSO for CaRMS Residents is April 25, 2025. 

If you have any questions about CPSO registration, please call CPSO’s Registration & Membership Services at 416-967-2617 to speak with an Advisor. 

Important note: Primary Training Site

Further details regarding your primary training site will be shared with you in the coming weeks. In the interim, for the purpose of submitting your application, please use the following as a placeholder until your program confirms this information:

PGME Office
350 Victoria Street
Toronto, ON M5B 2K3

CPMA registration is now open for TMU residents.

Canadian Medical Protective Agency (CMPA) is a mutual medical defence organization for Canadian physicians. Do not wait to receive your CPSO license before applying for CMPA membership. On the CMPA application, indicate the type of license you will obtain (Postgraduate Education) and the province of licensure (Ontario).

Note that while your CMPA membership cannot be issued until you have your CPSO license, you can still begin your CMPA application. It is imperative that you submit all required information to obtain your CPSO license as soon as possible. You are responsible for providing your CPSO license number and effective date to the CMPA as soon as it is available.

CMPA may ask you to provide your Medical Identification Number for Canada (MINC) number. If you do not already have a MINC number, you can obtain this number from CPSO (external link) .

Register for CMPA membership

To register, please visit the e follow the instructions on the CMPA website on how to become a member As they require 2-4 weeks of processing time, it is recommended that you begin this process as soon as possible.

To apply for CMPA, you will require the following:

• Canadian mailing address
• Canadian bank account*

*If you are an applicant from outside of Canada, learn about opening a Canadian bank account (external link) . You must set up a Canadian bank account prior to applying. 

CMPA can begin processing your membership once they have received the following:

• Completed application form
• A valid method of payment
• All necessary documentation

CMPA will contact CaRMS Matched R-1 residents directly with application instructions.

Synergy Gateway Verified™ Account Creation

To assist you with completing and verifying that your Vulnerable Sector Screen/Check (VSS/VSC), immunization, and mask fitting requirements are met, you will have access to Verified™, which is a software platform run through Synergy Gateway Verified (SGV). 

In early April, you will be provided with a secure username and password by SGV through your TMU email. Through their system, you will be able to book your Electronic Requirements Verification (ERV) review to verify your clinical placement verification. Your adherence to our policies will be detailed to hospital partners ahead of your clinical rotations with them.

Vulnerable Sector Screening/Checks (VSS/VSC) upload

Instructions on how to upload your VSS/VSC will be available on SGV. 

Immunization

PGME learners are required to submit proof of immunization per the Council of Ontario Faculties of Medicine (COFM)’s Immunization and Screening Policy (external link) . All proof of immunization must be uploaded to SGV for verification within 30 days of your start date. 

Per the policy, residents who do not comply with the immunization policy may be delayed in starting or continuing their medical training. Learners with a valid medical contraindication to a vaccine product (e.g., actively immunocompromised and live-attenuated vaccines) should contact PGME for information about accommodation.

Your immunization form will outline the steps for proof of immunization: 

• Tuberculosis (TB)
• Varicella/Zoster
• Measles
• Mumps
• Rubella
• Hepatitis B (HPV)
• Polio
• Tetanus/Diphtheria
• Acellular Pertussis
• Influenza (Annual)
• Covid-19 (Per Health Canada guidelines)

The pre-placement immunization form and checklist will be made available here by early April.

If you have questions about your immunization records ahead of your access to SGV in April, please contact PGME. 

Mask fitting

More information about mask fitting will be available soon. 

Residents who cannot appropriately wear or be fitted with required masks due to medical, religious, or cultural reasons should contact PGME as soon as possible.

Accommodations are handled through PGME and School of Medicine’s Learner Affairs Unit (LAU). Information about how to submit accommodation requests will be provided soon.  If you require urgent support, please contact LAU at somlearneraffairs@torontomu.ca or pgme@torontomu.ca.

PARO Registration and Agreement

Professional Association of Residents of Ontario (PARO) (external link)  is a representative organization for residents in training in Ontario. The PARO-OTH Agreement (external link)  provides an overview of the standards and rights that residents hold in this province. 

You are automatically registered with PARO upon your CaRMS Match. 

Please familiarize yourself with the PARO-OTH Agreement and contact PARO if you have any questions. 

Payroll Enrollment

In order to enroll in our payroll services, you will require a Social Insurance Number (SIN) and a Canadian bank account number. Please ensure you obtain your SIN (external link)  and open a Canadian bank account (external link)  as soon as possible if you have not yet done so. 

More information on how to enroll will be provided to you ahead of your July 1 start date.

Benefits Enrollment 

For more information on Ontario Health Insurance Plan (OHIP) coverage and finding a primary care physician in Ontario, please contact LAU at somlearneraffairs@torontomu.ca with any questions.

More information on how to enroll will be provided to you ahead of your July 1 start date.

All program information (including clinical rotations, sites, resources, academic half days, and more) will be available on our Learning and Assessment Management System (LAMS). 

More information on how to register will be provided to you ahead of your July 1 start date.

Rotation Scheduling 

Your program will be reaching out to you regarding specific plans for your rotations for the 2025-2026 academic year in the coming months. 

Clinical placement registration

Further details regarding registration at clinical sites will be communicated once your clinical sites are confirmed. 

Required modules & policies

Required modules will be communicated once your clinical sites are confirmed.

Electronic Medical Record (EMR) Training

TMU’s main clinical affiliate, William Osler Health System (external link) , will be providing virtual EMR training in late June and early July. More information about accessing this training will be provided in June.

All other EMR training will be provided on-site during your hospital orientation. Any hospital-specific training, such as hospital codes and fire evacuation plans, will be provided at this time as well.

Congratulations, your registration is now complete! If you have any questions about the registration process, please contact PGME.