Ticketing FAQ
Performance Ticketing & Access Information:
Frequently Asked Questions
The Performance Box Office strives to have tickets on sale approximately two weeks before opening night. However, as we operate within a school environment there are several variables that affect the ticket on sale date.
If you have specific concerns regarding travel or other accommodations that require additional or advanced notice, please reach out to us at performanceinfo@torontomu.ca
A ‘Will Call’ ticket indicates that upon your arrival to the theatre you will be able to pick up your tickets at the box office.
Our box office typically opens approximately half an hour before the specified show start time.
We offer our tickets on a sliding scale model between $5-$50.
The different price points allow you to choose what ticket price makes the most sense for you - the lower price points are intended for students, arts-workers, and people who have low/precarious income; the higher price points are intended for those with reliable income and/or other assets/savings.
All tickets provide the same level of entry to the event.
All ticket proceeds go back to support Performance at The Creative School.
Other than the price - no. All Performance at The Creative School tickets are general admission with no assigned seating. Please refer to our explanation of the different price tiers.
The Creative School Chrysalis is located at 43 Gerrard Street East (in between the intersection of Yonge/Gerrard and Church/Gerrard).
Questions about the theatre? Contact us at performanceinfo@torontomu.ca
The Studio Theatre is located in the basement of the Student Learning Centre at 345 Yonge St.
It is always best to buy your tickets in advance online (external link) . That being said, we typically have a limited number of tickets available for sale at the theatre.
Sales at the theatre are not guaranteed and will be cash only.
No. All Performance at The Creative School events are general admission.
All Performance at The Creative School tickets are non exchangeable and non refundable.
At this time, faculty, instructor, guest artist or staff complimentary ticket inquiries can be sent directly to Caroline Rodway (caroline.rodway@torontomu.ca)
You can email performanceinfo@torontomu.ca or call the Performance front desk at 416-979-5086
Access Information
Studio Theatre
345 Yonge St, Toronto ON
The theatre is located on the basement level and can be accessed by two flights of stairs or with an elevator.
Washrooms:
The Studio Theatre has one ground floor level all gender & accessible washroom.
There is also one female identifying and one male identifying washroom on the basement floor - these washrooms have multiple stalls and can be accessed by two flights of stairs or the elevator.
Mobility devices and Accessible Seating:
As stated above, the Studio Theatre is located on the basement level (down two floors from ground level) - there is one elevator available on our ground floor and our front of house staff can guide you to the elevator.
For accessible seating options at the Studio Theatre please contact our box office at performanceinfo@torontomu.ca
Late entry or readmission policies
If you arrive late and/or you need to leave the performance at any time our front of house team will assist you - readmission policy varies by performance and will be indicated in your confirmation email.
The Creative School Chrysalis
43 Gerrard St. E, Toronto ON
The Creative School Chrysalis lobby is at street level. The seating is sloped towards the stage and requires stair access or an incline ramp.
Washrooms:
The Creative School Chrysalis has one ground floor level all gender & accessible washroom which can be accessed in the lobby.
There is also one female identifying and one male identifying washroom on the basement floor - these washrooms have multiple stalls and can be accessed only by two flights of stairs.
Mobility devices and Accessible Seating:
The Creative School Chrysalis lobby is at street level. The seating is sloped towards the stage and requires stair access or an incline ramp.
Those using mobility devices must be able to navigate the inclined ramp or shallow stairs.
For additional accessible seating options and information for The Creative School Chrysalis please contact performanceinfo@torontomu.ca
Late entry or readmission policies
If you arrive late and/or you need to leave the performance at any time our front of house team will assist you - readmission policy varies by performance and will be indicated in your confirmation email.