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Community Support Services
TMU community members are encouraged to reach out for support and connect with available resources to help with personal well-being during the challenging time of COVID-19.
For students
- The Centre for Student Development and Counselling supports students who may be in crisis, as well as those with personal, educational or career concerns.
- TMU Medical Centre offers health services for the TMU Community, including assisting students through health emergencies.
For employees
- TMU Medical Centre offers health services for the TMU Community, including assisting students through health emergencies.
- Workplace Wellbeing Services, as part of Human Resources, is available to TMU employees and consists of resources designed to help employees in their personal and professional lives.
- Employee and Family Assistance Program (EFAP) is a confidential and voluntary support service that can help with many kinds of problems and challenges in your life. The program is administered by Shepell (external link) and services are entirely anonymous.
- Additional resources for faculty and staff:
For students
- TMU’s COVID-19 website includes a section focused on the challenges faced by international students in the context of the COVID-19 pandemic.
- International Student Support provides support and resources for international students to help them to reach their academic, personal, and professional goals through group immigration advising, drop-in hours and one-on-one personal development appointments.
- TMU International leads the Global Learning portfolio for students interested in engaging in global learning at home and abroad, as well as short-term international visiting students at TMU. This also includes travel risk management for faculty staff and students.
For employees
- TMU International leads the Global Learning portfolio for students interested in engaging in global learning at home and abroad, as well as short-term international visiting students at TMU. This also includes travel risk management for faculty staff and students.
- Immigrant Employees Community Network is a group of faculty and staff who self-identify as immigrants that shares information and supports each other.
For students
- Tri-Mentoring Program, Student Life and Learning Support offers group mentoring for students from various equity deserving groups.
For employees
For students
- Academic Accommodation Support (AAS) provides support for students with disabilities in creating and implementing individualized academic accommodations.
- Toronto Metropolitan University Student Library - Accessibility Services works to provide equal access to library services and collections to all students, faculty and staff.
- Student Learning Support is a group of services and programs aimed at helping students engage more effectively in their academic studies.
- Tri-Mentoring Program, Student Life and Learning Support offers group mentoring for students from various equity-deserving groups.
For employees
- Access TMU is a university-wide initiative with a goal of removing barriers to the full participation of all community members with disabilities.
- Centre for Excellence in Learning and Teaching is committed to developing inclusive teaching practices that enrich the student learning experience.
- Employees with Disabilities Community Network includes faculty and staff with disabilities providing mutual support.
- Workplace Wellbeing Services works with employees with disabilities to help overcome barriers in the workplace and develop individualized accommodations.
For employees
- Parent Network is a community network made up of faculty and staff who build community for parents and families by hosting events, sharing resources and providing opportunities for networking and mentorship.
- Employee and Family Assistance Program (EFAP) is a confidential and voluntary support service that can help with many kinds of problems and challenges in your life. The program is administered by Shepell (external link) and services are entirely anonymous.
For students
- (google form) Brave Space Discussions for Black-Identified Students (external link) is an online space available for students offering peer-to-peer support to discuss their unfiltered feelings regardings topics that affect them and their community.
- Centre for Student Development and Counselling (CSDC) offers Black students dedicated appointment times if they are looking to connect with counselling support. Contact: csdc@torontomu.ca or 416-979-5195
- Indigenous Students Association (ISA) is a TMU Students’ Union Club.
- TMU Indigenous Student Services (RASS) provides a culturally-supportive environment for Indigenous students, including academic support, writing support, admissions-related support, financial assistance, access to food and more.
- Tri-Mentoring Program, Student Life and Learning Support offers group mentoring for students from various equity-deserving groups.
For employees
- Black Faculty and Staff Community Network includes faculty and staff who self-identify as Black who work to provide an organized support system to enhance cultural diversity.
- First Nations, Metis and Inuit Community Group includes faculty and staff who come together to learn from each other and provide support.
- Consent Comes First at TMU is available to both students and employees affected by sexual violence for expert support and connections to sexual health and gender resources.
For students
- Centre for Women and Trans People (external link) is an equity service centre offered by TMU Students’ Union and provides a safe space for self-identified women and trans people, as well as feminist and trans-positive resources.
- Tri-Mentoring Program, Student Life and Learning Support offers group mentoring for students from various equity-deserving groups.
For employees
- Employee and Family Assistance Program provides confidential support services.
- Consent Comes First at TMU is available to both students and employees affected by sexual violence for expert support and connections to sexual health and gender resources.
For students
- Tri-Mentoring Program, Student Life and Learning Support offers group mentoring for students from various equity-deserving groups.
- RyePRIDE (external link) is an Equity Service Centre of the TMU Students’ Union (TMSU). It represents the Queer and Trans students at TMU, including but not limited to individuals who identify as gay, lesbian, bisexual, two spirited, trans, intersex, queer and questioning.
- The Trans Collective (external link) is an Equity Service Centre of the TMU Students’ Union (TMSU). It focuses on challenging transphobia, cissexism, transmisogyny and binarism at the university by offering education, advocacy and support for trans people on campus.
For employees
- Positive Space is an employee community network that supports faculty and staff with diverse sexual orientations, gender identities and gender expressions who work together to create an inclusive environment.
External resources and support services
Please note that many of these external resources and support services are located in the Greater Toronto Area, and therefore, may not be accessible to TMU community members who are living outside of this area. We encourage you to reach out to TMU offices for further information about resources and support services that may be more widely available.
- The Government of Canada, Immigration and Citizenship (external link) provides information for international students regarding COVID-19.
- EduCanada (external link) provides COVID-19 information for international students.
- ARCH Disability Law Centre (external link) provides COVID-19 resources and updates specifically focused on disability rights.
- Canadian Abilities Foundation (external link) has prepared a collection of resources for people with disabilities, parents, caregivers and employees as they return to work and engage with their communities during the COVID-19 pandemic.
- Ontario Community Support Association (external link) (OCSA) provides support for low income and isolated individuals with disabilities and those with chronic medical conditions across Ontario to access essential service needs during the pandemic.
- Across Boundaries (external link) provides mental health, addiction support and in-house programs from anti-racism/anti-Black racism and anti-oppression frameworks specifically for racialized communities.
- Email: info@acrossboundaries.ca
- Phone: 416-787-3007 ext. 222
- Black Legal Action Centre (external link) (BLAC) is a community legal clinic that provides free legal services for low or no income Black residents in Ontario.
- Phone: 1-877-736-9406
- Black Youth Helpline (external link) provides professional and culturally-appropriate support for Black youth.
- Email: info@blackyouth.ca
- Phone: 416-285-9944 or 1-833-294-8650 (toll free)
- Hope for Wellness Helpline (external link) is a phone and chat service for First Nations and Inuit Peoples across Canada. You can connect to experienced, culturally competent counsellors for crisis intervention counselling.
- Chat: 1-855-242-3310
- OnePeopleTO (external link) fosters a space for healing, personal development and well-being for BIPOC in Toronto, including healing anti-Black racism.
- Email: onepeopleto@gmail.com
- Phone: 647-874-4312.
- Talk4Healing (external link) is a talk, text and chat service for Indigenous women by Indigenous women across Ontario. You can connect confidentially to provide you with culturally sensitive peer support and a safe space to connect with others.
- Chat: 1-855-554-4325
- Liberate Meditation (external link) is a meditation and mindfulness app for BIPOC communities.
- Barbra Schlifer Commemorative Clinic (external link) is a legal clinic for women experiencing violence. They provide legal help in family, immigration, criminal and sexual assault matters, as well as therapeutic counselling, information and support.
- Native Women’s Resource Centre of Toronto (external link) provides resources and support to urban Indigenous women and their families.
- Sistering (external link) is a multi-service agency for at-risk, socially-isolated women and trans people who are homeless or precariously housed.
- Street Haven (external link) offers housing support and services for women who are experiencing homelesses.
- Times Change Women's Employment Services (external link) offers career and educational counselling and resources for women.
- Working Women Community Centre (external link) is a women-focused settlement agency providing support to newcomers in Toronto.
- YWCA Toronto (external link) offers various services for women, including shelters, employment training and other community and family support programs.
- ILGA provides resources for remote work and well-being resources for 2SLGBTQ+ community (external link) during COVID-19.
- Lesbian Gay Bi Trans (LGBT) Youth Line (external link) provides support through text, chat and by phone during COVID-19.
- Pieces to Pathways (external link) is a substance use support program for the 2SLGBTQ+ community.
- Pride Toronto provides an extensive list of COVID-19 Resources (external link) to support the 2SLGBTQ+ community.
- The 519 (external link) provides programs and services for the 2SLGBTQ+ community during COVID-19 that cover essential services and supports, care and prevention, emotional self-care and newcomer and refugee support.
- YouthLine (external link) is a chat, text and email service for 2SLGBTQ+ youth aged 16 to 29. You can connect to other trained peer supporters to talk about your gender identity, sexual orientation, mental health and relationships with others.
- Text: 647-694-4275
- TTY: 416-962-0777
- Email: askus@youthline.ca
- Use the online chat: www.youthline.ca (external link)
- Languages available: English
- Hours of operation: 4 p.m. to 9:30 p.m. every Sunday to Friday
- Trans Lifeline's Hotline (external link) is a phone service for trans and questioning people. You can connect to other trans people all over Canada and the United States that self-identify as trans to talk to someone anonymously and confidentially.
- Call the toll-free number: 1-877-330-6366
- Hours of operation: 10 a.m. to 4 a.m. Eastern Time Zone (ET)