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Raise a workplace concern

HR supports a respectful workplace 

At Toronto Metropolitan University, we are committed to achieving a healthy and sustainable workplace that enhances and supports the wellbeing of all our employees. We foster a campus where consent comes first and work together to prevent, respond to and support individuals with their mental and physical safety. 

Accessing immediate support

In an emergency

In an emergency on campus, call 911. 
If you are ever in doubt of whether a situation is an emergency, you should call 911. It's better to be safe and let the dispatcher determine if you need emergency assistance. 

In a non-emergency

Contact TMU Community Safety and Security
For situations where timely assistance is required, but does not pose an immediate threat. TMU Security is available anywhere on campus, 24 hours a day, 7 days a week. 

  • External phones: 416-979-5040
  • Internal phones: 555040
  • Email: security@torontomu.ca
  • Location: Victoria Building (VIC), 285 Victoria Street, 1st floor
Feeling distressed?

If your concern is urgent and you wish to speak to someone immediately, the following 24-hour services may be helpful to you.

Workplace incivility, harassment or discrimination

TMU has several policies that address various forms of workplace violence and harassment. All faculty and staff are encouraged to review the support avenues available below, as well as the policies and related procedures linked to on this page. 

If you have a concern or complaint of a non-emergency nature, you can raise it with our office or other appropriate support offices. Please note that this form is not anonymous, but any information provided will be kept confidential and will be shared only on a "need-to-know" basis. 

When a complaint or urgent concern is submitted

When a complaint or urgent concern is submitted, a representative from Human Resources will reach out to you to discuss next steps.

Supporting our community

Human Resources encourages employees to seek support, consultation, and advice from our office or other support offices. At TMU, a number of departments work together to prevent, respond to and support individuals in the event of workplace violence.

Other support avenues:

Community Safety and Security

  • Supports emergency situations by working with internal and external stakeholders to mitigate immediate safety and security matters as well as those that do not pose an immediate threat to community members or property.
  • Performs risk assessments and investigates in a supportive function, or as part of a multidisciplinary team.

Consent Comes First, the Office of Sexual Violence Support and Education Team

  • Provides free, confidential, trauma-informed, healing-centred support to Toronto Metropolitan students affected by sexual violence and other forms of gender-based violence. 
  • If you are a TMU staff or faculty member seeking support, don't hesitate to contact Workplace Wellbeing Services at wws@torontomu.ca.
Two people using a tall ladder on stage at the TMU theatre. Both wearing safety gear, one person is climbing, the other person is holding for support.

Environmental Health and Safety

  • Reviews the program annually with the Joint Health and Safety Committee.
  • Provide support for personal safety planning in accordance with the working alone program.
  • Manages the Workplace Violence Prevention and Response Program.
  • Supports investigations of reported workplace violence incidents.
Person sitting in a common area on campus using their laptop.

Human Rights Services

  • Offers confidential complaint resolution services for human rights and sexual violence issues.

Human Resources

  • Provides consultation, advice and resolution pathways/options to employees and leaders on matters related to incivility, workplace violence and harassment. 
  • Provides eLearning training.

Workplace Wellbeing Services

Committed to strengthening Toronto Metropolitan University as a healthy, diverse, inclusive and equitable workplace. The team offers workshops and events to faculty and staff on an ongoing basis, both in support of wellness and to invite conversation about mental health and wellbeing.