Handbook for Current and New Students

To access various of Toronto Metropolitan University's online resources, new students must first activate the  Toronto Metropolitan University online identity after they have been matriculated by the Graduate Studies Admissions & Recruitment Office. 

"Matriculation" is a process by which a new student's status changes from an 'applicant' to a 'student'. The Fall term matriculation process normally takes place in early to mid August. This process can only be performed by the Graduate Studies Admissions and Recruitment Office for applicants who do not have any outstanding admission condition or whose admission conditions have been cleared.  New students should refer to the formal admission letter for instructions and the final date to submit the required documents to the admissions office for the re-assessment of the conditions. 

New students who are not matriculated will not be able to activate the Toronto Metropolitan University Online Identity.  The program will not be able to enrol the students to non-matriculated students to any courses and scholarship funding transfer may also be delayed.   

New students may contact the Yeates School of Graduate and Postdoctoral Studies Admissions office if they have any questions concerning the admission conditions stated in the formal admission letter, the procedures of submitting the required documents and getting an email confirmation of conditions clearance.  

E-mail: gradhelp@torontomu.ca or telephone: 416-979-5150.

To activate your online identity, please visit the Computing and Communications Services (CCS). 

For technical assistance, contact the Computing Communication Services (CCS) Help Desk for students.

The university requires that any official or formal electronic communications from students be sent from their Toronto Metropolitan University e-mail account. Electronic communications from the university and the program will be sent to the student's university e-mail only. A student is responsible for ensuring university e-mail account has sufficient capacity to receive messages and information.

To learn more about using Toronto Metropolitan University e-mail, please visit CCS website.

To facilitate communication with new students before the first term of study begins, the program administrator uses new students' personal e-mail addresses for e-mail communication until the first week of fall term classes (or earlier).   

To communicate with the program administrator by e-mail, the program's e-mail address should be used at all times (datascigrad@torontomu.ca).  The program administrator works for more than one graduate programs.  Using the program email address will help the program to manage student email communications efficiently.

To communicate with the program director or individual faculty member by e-mail, use the individual's university e-mail address. To look up a professor's e-mail address, use the university's online directory.

Graduate Program Fees are published online on the Yeates School of Graduate and Postdoctoral Studies' Financing Your Studies (opens in new window)  website. Click the "Detailed graduate tuition and fees information" hotlink under the section "Tuition Fees" for the program fees of each graduate program.

The graduate program's annual fees are divided into three amounts by term in the Fall, Winter and Summer. The fee payment deadline in each term is published in the Graduate Studies Significant Dates. Full-time students who are scholarship or award recipients should refer to additional information about Scholarship Disbursement in this Handbook.

Graduate students are charged program fees based on the student's program of registration, the status in the program as a full-time or part-time student, and as a Canadian domestic or international student. Graduate students are not charged fees based on the number of courses they take in a term. Graduate students must maintain continuous program registration in every term from the term of admission to graduation or withdrawal (voluntarily or involuntarily) unless a student has been approved for Leave of Absence due to medical reasons or maternity/parental leave. Detailed information about Leave of Absence is available in Graduate Status, Enrolment and Evaluation Policy (#170b). Graduate students are responsible for paying the program fees in each term while they are actively registered in a graduate program.

A student's individual fees statement in each term is available online in the student's financial account in "my.torontomu -> MyServiceHub". Visit the MyServiceHub Support: Student Fees website for navigation assistance.

Learn more about paying student fees on the How to Pay Your Fees web page.

Additional support for undergraduate admissions, fees, financial assistance, MyServiceHub support, exams, class schedules, Chang School course enrolment, applying to graduate school, and more is available at Service Hub.

Graduate Studies Significant Dates are published on the Yeates School of Graduate and Postdoctoral Studies' Significant Dates web page.  Each academic year is comprised of three terms. The significant dates are listed by term: Fall term (September-December), Winter term (January-April) and Spring/Summer term (May-August).

Some of the academic dates most frequently inquired about by students are available on the Significant Dates web page.

For example:

• The date when final grades are available online in MYServiceHub for student's access
• First and last dates of classes in each term
• Last day to add a course in a term
• Last day to drop a registered course in a term
• The official end of term in each term
• Holidays

The One Card is a student's multipurpose Toronto Metropolitan University photo ID card. To look up information about the different functions of this card and instructions to apply, visit the university's One Card Office website. Advanced online application is required of new students. Online application is generally available from June 1 to August 15 – visit the One Card website for details.

After a new student has completed the post-matriculation online identity activation process, the student's university email address will be automatically added to the Data Science and Analytics program students mailing lists according to the student's program of registration.    

The program student mailing lists allow the list administrators (namely the program director and the program administrator) to communicate information to students in the program broadly via email. Students receive the messages in the Toronto Metropolitan University email. Students can quickly identify messages sent from the ISS program by the mailing list address: grad-daascift-all@torontomu.ca or grad-datascipt-all@torontomu.ca. 

Students should note that they cannot use the program mailing lists to disseminate information to other ISS students or communicate with each other because the lists only allow the list administrators to 'post' messages. 

The Fall 2023 Program of Study form is due on Monday, September 30, 2024. This form will be sent to new students by e-mail in early September. 

The Plan of Study sets the stage for new students to plan and think ahead: how to complete the program requirements within the required time frame and what research directions they would like to pursue to complete the research component of the program. Information in the initial Plan of Study form may and could be modified later by completing the updated Plan of Study which a graduate student in the program must complete at the end of the first Winter term of study. 

The Program Director's signature on the Program of Study form is not required because they will be passed on collectively to the director for his/her signature.  

The preferred method of submitting the report is by email as a file attachment in pdf format to datascigrad@torontomu.ca.   

All graduate students, both full- and part-time, must meet, where appropriate, with the MRP faculty supervisor to complete the Winter term plan of study at the end of the Winter term.  

The Winter term Plan of Study will be sent to students in the Winter term.

Full-time students see their MRP supervisor to complete the Winter term Plan of Study. Full-time students may submit the form to the program without the program director's signature, but it must be signed by the student and the MRP supervisor.

Part-time students can submit the Winter term Plan of Study directly to the program in the first year and meet and get it signed with their MRP supervisor in the second year.  

The preferred method of submitting the report is by email as a file attachment in pdf format to datascigrad@torontomu.ca.   

In MyServiceHub, students can view the personal class schedules of the courses they are enrolled in, access the final grades, download an unofficial academic transcript, apply to graduate, update personal information, etc.

Where is MyServiceHub? After you have successfully logged in to my.torontomu, click the "MyServiceHub" tab.

Note: New students have limited MyServiceHub functions before matriculation.

What is MyServiceHub? Review the information provided on the MyServiceHubSupport website for detailed information about what MyServiceHub can do for you.

Information in this section is for full-time students who are fellowship, scholarship and/or award recipients.

The Fees Payment Deadline for each term stated on the Graduate Studies Significant Dates web page DOES NOT apply to full-time students who are recipients of the fellowship, scholarship or award in the list immediately below:

• Toronto Met Graduate Fellowship (TMGF)
• TMU Graduate Development Award (RGDA)
• Ontario Graduate Scholarship (OGS)
• Ontario Graduate Fellowship (OGF)
• QEII-GSST

As stated in the scholarship/award terms and conditions form (in section[D] Disbursement of Funds), the annual scholarship and award fund is divided into three equal installments, and each installment will be deposited to the student's fees account in the first month of each term to off-set any outstanding balances.  If there is a credit balance remaining, a refund cheque will be issued to the student otherwise, the student must pay the outstanding balance before the end of the first month of a term to avoid any late fees.

Full-time students who are scholarship/award recipients may visit the financial account in MyServiceHub on the dates suggested in each term below to verify when an installment has been transferred and, where applicable when the refund cheque has been mailed.

Fall term scholarship/award installment: verify your financial account in MyServiceHub during the first week of classes in September. Pay any outstanding fees before the end of September.

Winter term scholarship/award installment: verify your financial account in MyServiceHub during the first week of classes in January. Pay any outstanding fees before the end of January.

Spring/Summer term scholarship/award installment: verify your financial account in MyServiceHub during the first week of classes in May. Pay any outstanding fees before the end of May.

The information indicated above does not apply to NSERC and SSHRC scholarship recipients. Due to the federal scholarship granting council instructions, NSERC and SSHRC funding disbursement methods are different from other scholarship disbursement methods described above; the university will not apply the scholarship funding to the student’s fees or any outstanding balance in the student’s financial (fees) account.  SSHRC and NSERC scholarship recipients should refer to the form “Terms & Conditions – Federal & Provincial Awards” for details about scholarship fund disbursement (or payments) to students.

Toronto Metropolitan University students who will travel outside of Canada (including the United States) for academic purposes such as research, course work and conference attendance must complete the pre-departure assessment process successfully before they may participate in any academic activities that take place overseas. Visit the International office for detailed information.

The office of the program administrator (PA) is located in the administrative offices of the Yeates School of Graduate and Postdoctoral Studies (YSGPS), room 1109B, at One Dundas West, 11th Floor. The building code is ‘Yonge-Dundas 1- YDI’ in the university's online  Campus Map. 

YSGPS's normal business hours are Monday to Friday, 8:30 a.m.- 4:30 p.m. In-person service operating hours are Monday to Friday, 10 a.m. - 3 p.m. The elevator of the YDI building is not accessible on weekdays after 6:00 p.m. as well as the entire days of Saturday and Sunday.

Students who wish to see the program administrator (PA) in person are encouraged to make an appointment in advance. The PA may be contacted by email: at datascigrad@torontomu.ca or by phone at 416-979-5000, ext 553693. The PA does not check voicemails or emails on non-working days.

The offices of the program director and faculty members are located in different parts of the university campus and not in YSGPS. To look up professors' office locations and contact information, use the university's online directory. 

Document Submission to the Program: The preferred method is by email as a file attachment in pdf format to datascigrad@torontomu.ca. Students will have a record of the date of submission and an electronic copy of the document kept in the email account.  This is the best and preferred way of submitting any documents to the program.