Canadian dial-in numbers now available on Google Hangouts Meet

Ryerson has acquired G Suite Enterprise for Education licenses for full-time employees, which will now allow you to set up Hangouts Meet web conferences with a phone dial-in number based in Canada.

As of April 2, 2020, all new Google Calendar meetings set up with a Hangouts Meet option will include a Canadian dial-in number.

Setting up Canadian dial-in numbers for existing meetings

If your Google Calendar meeting was set up before April 2, 2020, it is likely to include a U.S.-based dial-in number. Here’s how you can switch to a Canadian dial-in number:

1. Open the meeting in Google Calendar.
2. Next to the Hangouts Meet option, click the X to remove the conference.
   
3. Click Save to apply your change. This will close your meeting details.
4. Open the meeting once more and next to the Add conferencing option, use the drop-down to select Hangouts Meet. This will add the option back to your meeting.
5. Click Save to apply your new changes.

In some cases, an out-of-province area code will be added to your meeting. This is due to a bug in Google’s system and they are currently working on solutions to ensure phone numbers match the area codes in your location.

Questions?

If you have any questions, please contact the Computing and Communications (CCS) Help Desk at help@torontomu.ca (external link)  or 416-979-5000, ext. 556806.

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