Frequently Asked Questions
General
For changes to your name, address, telephone number, or email address please fill out this form.
For any changes to your credit card and/ or other financial information. Please call 1-866-428-8881 to speak with a representative who will be pleased to help you with that information.
Thank you for helping us keep our records up to date!
You choose where to designate your gift. You can support the faculty, school or program you graduated from, or another area that is important to you. You can direct your donation towards a variety of initiatives, including student financial assistance, the acquisition of equipment and technology, research resources, student travel, or health and wellness support. Every dollar you give goes directly to the area you select.
Your gift will help enhance the experience of our students, and help them realize their potential. By giving to Toronto Metropolitan University you are creating opportunities for students, helping ensure future generations have the skills and training they need to make a positive impact in their communities and in Canada's economy.
From time to time you may be contacted by our call centre on behalf of the TMU Student Fund. Staffed by current students who are employed on a part-time basis, our call centre’s primary goal is to engage Toronto Metropolitan University alumni, parents and friends in meaningful conversations about developments at the university, as well as soliciting support for student awards and bursaries and other university initiatives.
By making a gift to the university through our calling program, you are not only supporting students, you are playing an important role in helping them develop life experiences and professional skills that will benefit them in their future careers.
Your caller ID should identify calls from our call centre as coming from ‘Toronto Metropolitan University.’
If you have any questions or feedback about a call you received, please contact annualfund@torontomu.ca
There are a number of ways Toronto Metropolitan University stays in touch with our alumni. The Toronto Met Alumni Magazine is sent out twice annually to all alumni with a current address on file. Our electronic newsletter, the Toronto Met Connect, is sent out by email 11 times a year to Toronto Metropolitan University alumni, employees and friends with a current email address. Latest news and current events can also be found on the Toronto Metropolitan University alumni website.
You can update your mailing address or email online by completing the update your information form on the TMU alumni website.
To learn more about naming a seat in the Mattamy Athletic Centre please visit TMU Bold website (external link) .
Tax Receipting
Most donations are eligible for a charitable tax receipt. Donations made via Toronto Metropolitan University’s giving page will be electronically receipted. If you make your gift over the phone or by cheque, you will be issued a hard-copy of the receipt. Please note: tax receipts will only be issued in the name of the credit card holder or cheque signatory.
If you are unsure if your gift is eligible for a tax receipt, please contact:
Sergio Chiodo
416-979-5000, ext. 6516 or toll free at 1-866-428-8881
schiodo@torontomu.ca
If you require a duplicate or replacement charitable tax receipt, please contact:
Sergio Chiodo
Associate Director, Advancement Services
416-979-5000, ext. 6516 or toll free at 1-866-428-8881
schiodo@torontomu.ca
No. CRA regulations require that all tax charitable receipts be issued in the name of the donor whose name appears on the credit card used to make the gift.
Recognition for Giving
Every gift we receive is important to us. All eligible gifts of $10 or more will be acknowledged with a tax receipt and thank you letter.
Thank you for supporting Toronto Metropolitan University. We respect your wishes to remain anonymous so please be sure to indicate this when making your gift.
To request gift anonymity via email please contact: schiodo@torontomu.ca or attach the instructions to your cheque and mail to:
Sergio Chiodo
Toronto Metropolitan University
University Advancement
350 Victoria Street
Toronto, ON M5B 2K3
You can create a student award with an annual gift commitment or fund an award in perpetuity through an endowment.
Learn more about how you can create a student award at Toronto Metropolitan University by contacting:
Angela Steinmann-Szostak
Donor Relations & Stewardship
416-979-5000, ext. 556535
asteinma@torontomu.ca
Philanthropy is based on voluntary action for the common good. It is a tradition of giving and sharing that is primary to the quality of life. To ensure that philanthropy merits the respect and trust of the general public, and that donors and prospective donors can have full confidence in the nonprofit organizations and causes they are asked to support, we declare that all donors have these rights:
- To be informed of the organization's mission, of the way the organization intends to use donated resources, and of its capacity to use donations effectively for their intended purposes.
- To be informed of the identity of those serving on the organization's governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.
- To have access to the organization's most recent financial statements.
- To be assured their gifts will be used for the purposes for which they were given.
- To receive appropriate acknowledgement and recognition.
- To be assured that information about their donation is handled with respect and with confidentiality to the extent provided by law.
- To expect that all relationships with individuals representing organizations of interest to the donor will be professional in nature.
- To be informed whether those seeking donations are volunteers, employees of the organization or hired solicitors.
- To have the opportunity for their names to be deleted from mailing lists that an organization may intend to share.
- To feel free to ask questions when making a donation and to receive prompt, truthful and forthright answers.
The Donor Bill of Rights was created by the Association of Fundraising Professionals (AFP), the Association for Healthcare Philanthropy (AHP), the Council for Advancement and Support of Education (CASE), and the Giving Institute: Leading Consultants to Non-Profits. It has been endorsed by numerous organizations.