Intergenerational and Cultural Conflict - Adult (#802B)

This adult feels isolated and alone, navigating between tensions at home and the stress of being a student. They also have a shameful secret and no one to talk to.

• Creating a safe environment 
• Building rapport 
• Responding to non-verbal cues 
• Listening skills 
• Various questioning techniques

Option 1:

The counsellors have noticed that this young woman, Amelia, has been hanging out by the drop-in centre for the last few weeks watching everyone come and go. She seems sad and upset. Finally, Amelia decides to make an appointment.

Option 2:

The counsellors have noticed that this young man, Arthur, has been hanging out by the drop-in centre for the last few weeks watching everyone come and go. He seems sad and upset. Finally, Arthur decides to make an appointment.