Cross-Cultural Counselling (Kwame Nwosu) (#950C)

In this simulation, a young Kenyan man’s personal desires finally intersect in direct conflict with his family’s expectations for him. This leaves him feeling overwhelmed and unsure what to do so he seeks a counsellor’s help and guidance. 

• Empathy 
• Building rapport 
• Active listening 
• Various questioning styles 
• Interviewing skills
• Responding to non-verbal cues 
• Respecting diverse viewpoints 
• Maintaining objectivity

Last week, Kwame booked an appointment with you, a social worker/counsellor at the local community health centre, because a friend suggested that “seeing a counsellor as an objective third party perspective may provide some clarity, support and help with his dilemma.” When asked to clarify the dilemma Kwame simply stated he felt challenged by his family. He also mentioned that he contacted this community health centre because it is outside of his local community and he does not want anyone to see him going to it. You agreed to meet with Kwame and discuss his dilemma at your office today.