TMU CSR Institute zoom session: Understanding the ISO 37004 Organizational Governance Maturity Standard

About ISO 37004:2023 Governance maturity model — Guidance

In 2021, the International Organization for Standardization (external link)  (ISO) published its flagship standard on organizational governance, called ISO 37000 (external link) , which articulates conditions for good organizational governance, governance principles and key aspects of practice. In 2023, ISO 37004 (external link)  was published pertaining to organizational governance maturity. As understood here, organizational governance maturity reflects, for example, the degree of organizational responsiveness, agility and resilience in addressing changing operating conditions, while maintaining alignment with an organization's purpose and values. ISO 37004 defines the concept of governance maturity and articulates a governance maturity measurement framework and associated governance maturity scale. The standard is intended to be applicable to all types and sizes of organizations regardless of location.

About Carolynn Chalmers

Carolynn is Director of Candor Governance (Pty) Ltd, and Chair of the South African Bureau of Standards Technical Committee for the Governance of Organizations, and co-convenor of ISO TC 309 WG 6, the committee that developed 37004 Governance maturity. Carolynn has extensive management, assurance and governance experience and has held various roles as Chief Information Officer, Chief Technology Officer, Board in private and public organizations. Her experience spans many industries, including financial services, energy, construction, education, tourism, media and renewable resource management..

The talk is co-sponsored by the TMU Corporate Social Responsibility Student Society, and the TMU Law and Business Student Association.

About the Moderator, Prof Kernaghan Webb

Dr. Kernaghan Webb is an Associate Professor in the Toronto Metropolitan University Department of Law and Business, and is the Director of the TMU Institute for the Study of Corporate Social Responsibility.

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