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Talks & Presentations
Talk from Joeri van den Steenhoven; talks about what design thinking is and how it’s applied for solving certain issues. Great for government/public servants, also good for academics.
An example of innovation through experimentation pilots.
Effective and efficient public services are created by incorporating the best understandings of how people use these services, the following is a PDF created by the BIU of Ontario.
(PDF file) Full PDF here (external link, opens in new window) .