Contact ServiceHub
Featured Virtual Event
New International Student Orientation
November 26, 2024
8:30 AM EST - 9:30 AM EST
Open to: Approved Students for January 2025
Are you a new student who's confirmed an offer of admission for the January 2025 term? Join International Student Support and the ServiceHub to learn more about your next steps to becoming a student at Toronto Metropolitan University. You'll walk away with resources to help you navigate your next steps, information on supports available to you, and most importantly feeling one step closer to starting your future in Toronto!
In-Person Support
- ServiceHub is located on the first floor of the Podium Building (POD-150)
- Building access is by OneCard only.
- If you do not have a OneCard, use the intercom at the entrance located near the corner of Victoria St. and Gould St. to request access from Campus Security
Schedule:
Monday to Thursday
10 a.m. to 5 p.m. ET
Friday
10 a.m. to 4:30 p.m. ET
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
- 416-979-5036
- Financial Aid Advisors are available by phone to help you with your OSAP and other financial aid questions:
- Tuesday and Thursday, 10 a.m. to 5 p.m. ET
- Wednesday, 10 a.m. to 1 p.m. ET
Schedule:
Monday to Thursday
10 a.m. to 5 p.m. ET
Friday
10 a.m. to 4:30 p.m. ET
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
Help Form
- Submit your questions to the (google form) ServiceHub Help Form (external link, opens in new window)
- ServiceHub staff will respond to your inquiry via email
Schedule:
Emails are responded to Monday through Friday
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
Other Contacts and Resources
Toronto Metropolitan University
ServiceHub (external link)
350 Victoria Street
Toronto ON M5B 2K3
If you’re a current undergraduate student with questions about your courses or program, contact your academic program advisor.
Are you experiencing problems accessing your student accounts or computing services? Contact the CCS Help Desk for support.
Applying to an undergraduate engineering program? Connect with the Engineering Admissions Office.
If you are a prospective undergraduate student or applicant, visit the Future Student Events page for information on our virtual tours, open houses and webinars, and to connect with a student recruiter.
The International Enrolment Team supports international students through every step of their journey to Toronto Metropolitan University.
Students and visitors should monitor their health for any COVID-19 symptoms and not come to campus if not feeling well.
To view information about important school-wide updates, please visit TMU's COVID-19 page.
Please Note:
- Toronto Metropolitan University is closed for an annual Mid-Year Break in December and all Statutory Holidays
- ServiceHub Privacy Statement
- Toronto Metropolitan University Notice of Collection
We're part of the Office of the Vice-Provost, Students.
Your university experience is made up of many opportunities to learn, grow and thrive — academically, personally and professionally. From admission to graduation, we’re all yours.