Areas of Support
International Student Advising
Our team of International Student Advisors are Regulated International Student Immigration Advisors (RISIAs) or Regulated Canadian Immigration Consultants (RCICs) who can help through group immigration advising, drop-in hours, and one-on-one personal development appointments.
Drop-in Hours
Do you have a quick question or are looking for some guidance? Join our drop-in hours to ask to an International Student Advisor your questions! Beginning from the Fall 2023 semester, our drop-in hours are hybrid, meaning you can join us on Zoom on the links below, or in-person at the ISS Office, located at POD 50A.
- Tuesdays, from 9:30AM to 11:30AM (external link) (Hybrid- In person at POD-50A or virtual via Zoom)
- Wednesdays, from 1:00PM to 3:00PM (virtual) (external link, opens in new window)
- Thursdays, from 1:00PM to 3:00PM (in-person at POD-50A)
Please make sure that you are logged into your Zoom (external link) account in order to access the sessions if you are joining virtually.
Book an Appointment
Mandatory ISS Welcome Appointments (Dec. 16, 2024 - Jan.31, 2025)
ISS is here to support you as you transition into your new academic environment. You are assigned an advisor based on your faculty, and they are here to guide you through your journey at TMU. These meetings will be held online or in person, in groups of three, and will provide you with resources to reach your personal, academic and professional goals.
Book your Mandatory Welcome Appointment by completing the (google form) Winter 2025 Mandatory ISS Welcome Appointment Form (external link) (Welcome Appointment Booking Guideline (external link) ) and telling us about yourself. You’ll receive a confirmation email after completing the form with the necessary meeting link. We look forward to meeting you!
You can be one of 6 students who receive a $50 top-up on your OneCard before Jan. 31st, 2025.
We look forward to meeting you soon!
If you have questions, please contact us at issask@torontomu.ca.
The International Student Support team
To book an appointment to discuss immigration inquiries, transition support, action planning or emergency bursary, please click on our appointment booking system (external link) link.
If you have previously booked an appointment with the Career & Co-op Centre, you will already have an account that you can use as this is the same appointment booking software. In this case, you would not need to create a new account.
If you are new to the appointment booking system, you will need to create an account. Please follow these steps to create an account:
- Visit the login page for our appointment booking system (external link) .
- Click on “Sign Up”.
- Complete the registration form (be sure to use your @torontomu.ca email address).
- The system will send you an email. Please check all of your email folders and spam for the link. Then, follow the link to reset your password.
- Log in, and search for an appointment by clicking the “ISS” tab and then on the “Book New Appointment” button.
Tip: Make sure you include “@torontomu.ca” at the end of your log-in name!
Please send a screenshot and explain any issue you are experiencing to issask@torontomu.ca. We will do our best to troubleshoot with you.
Action Plan appointments are designed to support international students with Academic, English Language, Financial, Mental Health and Social Transition. The appointments will provide you with a 1:1 session with the International Student Retention Facilitator (ISRF) to connect you with resources and refer you to workshops offered through ISS and campus partners.
During the meeting, the ISRF will work with you to help you identify your main challenges and develop an Action Plan: a personalized, step-by-step, referral guide and next steps to address your concerns. Please click on and fill out the Action Plan Intake Form (external link) before your appointment with the ISRF.
To book an appointment to discuss immigration inquiries, transition support, action planning or emergency bursary, please click on our appointment booking system, external link (external link) link.
If you have previously booked an appointment with the Career & Co-op Centre, you will already have an account that you can use as this is the same appointment booking software. In this case, you would not need to create a new account.
If you are new to the appointment booking system, you will need to create an account. Please follow these steps to create an account:
- Visit the login page for our appointment booking system, external link (external link) .
- Click on “Sign Up”.
- Complete the registration form (be sure to use your @torontomu.ca email address).
- The system will send you an email. Please check all of your email folders and spam for the link. Then, follow the link to reset your password.
- Log in, and search for an appointment by clicking the “ISS” tab and then on the “Book New Appointment” button.
Tip: Make sure you include “@torontomu.ca” at the end of your log-in name!
Please send a screenshot and explain any issue you are experiencing to issask@torontomu.ca. We will do our best to troubleshoot with you.
Jisun Kim
International Student Advisor
Faculties: Faculty of Arts (Undergraduate), English Language Institute (ELI), Faculty of Science (Undergraduate) & TMUIC students transitioning to TMU
Ezekiel Roos-Walker
International Student Advisor
Faculties: Yeates School of Graduate Studies (all international graduate students); Inbound International Exchange Students & Chang School of Continuing Education
Maryam Julazadeh
International Student Advisor
Faculties: Ted Rogers School of Management (Undergraduate)
Yun Kyng Woo
International Student Advisor
Faculty: Faculty of Engineering and Architectural Science (Undergraduate), The Creative School (Undergraduate) & Faculty of Community Services (Undergraduate)