Workplace Wellbeing Services
Support available through Workplace Wellbeing Services
HR’s Workplace Wellbeing Services team is committed to strengthening Toronto Metropolitan University as a healthy, diverse, inclusive and equitable workplace. To help create a culture where all employees can bring their whole selves to work, the team can:
- provide information, guidance and support to leaders and employees when an employee experiences a health-related issue that may result in short or long term sick leave;
- work with leaders, employees, unions and human resources to identify, implement and monitor accommodation plans for employees with disabilities;
- provide resources that support employee wellbeing and healthy workplaces; and,
- provide trauma informed support for TMU staff and faculty affected by sexual violence and other forms of gender based violence.
To contact the team, email wws@torontomu.ca.
For employees eligible for benefits
TMU’s Employee and Family Assistance Program (EFAP)
TMU’s Employee and Family Assistance Program (EFAP), through Telus Health is a confidential and voluntary support service that is available 24 hours a day, seven days a week. The EFAP can help you solve all kinds of problems and challenges in your life. The program is administered by Telus Health and services are entirely anonymous. Neither HR nor supervisors are privy to information regarding who has accessed the program.
Accessing your EFAP
Your Employee and Family Assistance Program (EFAP) is available 24 hours a day, seven days a week for immediate, confidential help:
- Toll-free: 1-844-880-9142
- Toll-free TTY Service: 1-887-338-0275
- Online counselling and resources: workhealthlife.com (external link)
- On your mobile device: EAP Mobile Device Application (external link)
External resources for all employees
9-8-8: Suicide Crisis Helpline
Provides people access to suicide prevention services via call or text. Available 24 hours a day, every day of the year.
Call or text: 9-8-8
Website: 988.ca (external link)
211 Ontario
A helpline that easily connects people to the social services, programs and community supports they need.
Call or text: 2-1-1
Website: 211ontario.ca (external link)
Gerstein Crisis Centre
Gerstein crisis services include 24/7 telephone support, in-person mobile crisis team, community support referrals, substance use crisis management, follow-up and access to short-term crisis beds.
- Crisis line: (416) 929-5200
- Website: gersteincentre.org (external link)
For student staff
TMU Student Wellbeing
Student Wellbeing encompasses a variety of health, wellbeing, and academic services and supports at Toronto Metropolitan University (TMU).
Website: torontomu.ca/student-wellbeing
Good2Talk
Good2Talk is a free, confidential and anonymous service, offering post-secondary students 24/7 professional counselling, mental health information and connection to local resources.
- Toll free number: 1-866-925-5454
- Website: Good2Talk (external link)
Raise a workplace concern
If you have a concern or complaint of a non-emergency nature, you can raise it with our office or other appropriate support offices.