AskHR
Have a question? AskHR
Use your TMU employee credentials to log in and access AskHR
Frequently asked questions
You’re considered an active employee if:
- You are currently working or teaching at TMU; and
- You have an active employment relationship with the university (i.e. you are a full-time, permanent employee or are within an active contract term).
To confirm whether or not you are within an active contract term, please refer to the start and end dates outlined in your offer letter. If the end date of your contract has passed (and you do not have any other active employment contracts with the university), please contact HR by submitting the (google form) Human Resources External Inquiry Form (external link) .
If the end date of your contract has passed (and you do not have any other active employment contracts with the university), please contact HR by submitting the (google form) Human Resources External Inquiry Form (external link) .
There are two ways of contacting HR, depending on whether or not you are an active employee:
- Employees who have an active employment relationship with the university (this includes full-time and part-time, permanent and contract employees) can contact HR by logging into AskHR and submitting a question or request.
- Individuals who do not have an active employment relationship with the university (e.g. retirees, former employees, individuals in between university contracts, external parties, etc.) can contact HR using the (google form) Human Resources External Inquiry Form (external link) .
In both cases, an HR staff member will review your request and connect with you to provide an answer and/or fulfill your request.
Having these two channels ensure that questions and requests are directed to the right HR staff member, and that our clients receive responses as quickly as possible. Defining two contact channels also enables us to proactively track metrics on areas such as request type volume and response time, which is critical data that we rely on to continuously improve our services.
Between 8:30 a.m to 4:30 p.m, Monday to Friday, the HR team closely monitors incoming questions and requests that are sent through both AskHR and the (google form) Human Resources External Inquiry Form (external link) web form. After you submit your question or request, it is logged in our system and assigned to the appropriate HR staff member who will connect with you to provide an answer and/or fulfill your request.
Please note: Requests for a letter of employment have a turnaround time of two business days.
Workplace Wellbeing Services
Committed to strengthening Toronto Metropolitan University as a healthy, diverse, inclusive and equitable workplace.
Raise a workplace concern
If you have a concern or complaint of a non-emergency nature, you can raise it with our office or other appropriate support offices.