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Facilities Help Desk (Fixit)

Hand-held, two-way radios that are carried by Facilities Services staff to respond to urgent requests.

The Facilities Help Desk (“Fixit”) is the TMU community’s one-stop service hub for all facilities-related questions, concerns and requests for service. Managed by Raymond Chan and supervised by Daniel Care, the Fixit team is responsible for the intake, processing, and tracking for all service requests and queries.

Fixit – Facilities Help Desk
Telephone: 416-979-5091
Internal phones: x555091
Fax: 416-979-5248
fixit@torontomu.ca

Monday to Friday, 8 a.m. to 4 p.m.

Daniel Care
Supervisor, Facilities Help Desk
416-979-5000, ext. 553474
daniel.care@torontomu.ca

Raymond Chan
Manager, Facilities Services and Contract Management
416-979-5000, ext. 543454
r.chan@torontomu.ca

The Facilities Help Desk staff responds to your requests.

What we do

Our help-desk team reviews all requests to issue work orders or direct questions to the most appropriate Facilities team or subject-matter expert for response and action — from coffee-spill clean-up to space and renovation requests.