Virtual Proctoring
What is Virtual Proctoring?
Virtual proctoring platforms use a combination of software and a student’s webcam to monitor a student as they complete an assessment. These platforms can also involve browser lockdown software that prevents a student from opening additional applications and windows while they are taking an exam. Virtual proctoring software can be either automated or live. With automated proctoring, software algorithms monitor the student for suspicious behaviours and flag those for the professor to review. Live virtual proctoring involves a proctor observing the student through their webcam as they complete their exam. Ultimately, the goal of virtual proctoring is to ensure that the student who is taking the test or exam is who they claim to be, and are not engaging in academic misconduct (Eckenrode, Ricci, & Klingen, 2016).
Tools that are appropriate for virtual proctoring
If after careful consideration the circumstances still require a proctored examination, Toronto Metropolitan University has made a virtual proctoring tool available: Respondus LockDown Browser + Respondus Monitor. This is the only tool that should be used for virtual proctoring.
Can Zoom be used for virtual proctoring?
Zoom is not to be used for virtual proctoring. More details available here.
While virtual proctoring tools can act as a deterrent to academic misconduct, the tools come with some drawbacks that should be considered before adopting them.
Redesigning traditional assessments
Before turning to virtual proctoring as a solution for online assessments, Toronto Metropolitan University strongly recommends that instructors consider redesigning traditional high stakes assessments, like midterm and final exams, whenever possible (e.g. lower their weight in the grading scheme, convert them to open book or (google doc) take home exams, (external link) use (google doc) alternative assessments (external link) , etc.).
Background
The Keep Teaching Taskforce (the “KTT”) prepared the following guidance for faculty members and instructors regarding the invigilation of examinations and other forms of assessment during the COVID-19 pandemic. This guidance was prepared by the Committee in consultation with the Office of the General Counsel, the Privacy Office, the Academic Integrity Office, and Computing and Communications Services, the Centre for Excellence in Learning and Teaching, the Office of the Registrar, and Academic Accommodations Support.
References
Eckenrode, J., Ricci, M., & Klingen, A. (2016). (PDF file) 7 things you should know about remote proctoring, EDUCAUSE Learning Initiative. (external link)
