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Technology Resource Centre Attendant

Department: School of Image Arts
Start date: ASAP
End date: April 28, 2024
Hours of work per week: 24 hours/week
Position type: Part time
Rate of pay: $18/hour

About Toronto Metropolitan University (formerly Ryerson University)

At the intersection of mind and action, Toronto Metropolitan University is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

Toronto Metropolitan University welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

As an employer, we are working towards a people first culture and are proud to have been selected as one of Canada’s Best Diversity Employers and a Greater Toronto’s Top Employer for 2015, 2016, 2017 and 2018. To learn more about our work environment, colleagues, leaders, students and innovative educational environment, visit www.torontomu.ca, check out @TorontoMet (external link) , @TorontoMetHR (external link)  and @ECItorontomet (external link)  on Twitter, and visit our LinkedIn company page (external link) .

The opportunity

The position is to provide technical and administrative support to the daily operation of the Technology Resource Centre. The position acts as a frontline liaison between the technical staff and students and faculty in order to ensure well organized and efficient distribution, inventory and retrieval of all Image Arts Technical equipment and resources.

Responsibilities

  • Coordinates the Technology Resource Centre resources  access for faculty, students and staff.
  • Advises students on the proper and safe use of cage equipment, as well as techniques and procedures for equipment use.   
  • Distribute a full range of equipment and facilities from students, staff and faculty with the aid of the Image Arts automated Checkout system Web Checkout).
  • Assist full time staff with checkouts, reservations, inventory and organization of the Technology Resource Centre
  • Assist with regular and resource specific cleaning and maintenance.
  • Checks all returned equipment for damage and ongoing maintenance; determines damage/repair needs
  • Create accurate reports on equipment and facility use, misuse and lateness and submit to the Equipment Distribution Technician
  • Report technical problems and student and faculty concerns to appropriate staff.
  • Monitors stock levels, conducts inventory checks and informs  the Equipment Distribution Technician when materials are needed.
  • Works in front-line operation of The Technology Resource Centre, handles telephone requests for equipment and facilities from students, faculty and other staff for booking or for cancellations and extensions.

Qualifications

  • Successful completion of a post-secondary diploma program in film or photographic studies with a minimum of two years of relevant work experience ideally within a university environment.
  • Proven experience operating complex computer applications as they apply to photography, audio, video, and digital media production, as well as experience working with Google Workspace.
  • Must have either photographic or film production experience and be familiar with film/photographic processes and equipment.
  • Well-developed verbal and written communication skills to advise faculty and students on all types of photo and film production equipment, facility requirements, and ongoing operational requirements.
  • Problem solving skills and ability to multi-task is required in order to analyze facility and equipment related problems to troubleshoot issues as they arise.
  • A well-developed commitment to work and eagerness to support the Image Arts community.

How to apply

Applications and questions can be addressed to Jonathan Duder and sent to jduder@torontomu.ca noting the job title “Technology Resource Centre Attendant ” in the subject line.

Toronto Metropolitan University’s commitment to equity, diversity and inclusion

  • We encourage all First Nations, Metis and Inuit peoples or Indigenous peoples of North America, to self-identify in their applications. If you are an Indigenous applicant and require support during the recruitment process, please reach out to James McKay, Indigenous HR Lead at james13@torontomu.ca.
  • Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.
  • We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community. We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process,please reach out to Human Resources: 
  • All information received in relation to accommodation will be kept confidential.