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Digital Media Experience Technician and Training Specialist

Department: Library Learning Services, TMU Libraries
Position supervisor: James Loney, DME Manager
Contract length: 6 months less a day
Hours of work per week: 36.25
Position type: Short-term temporary contract. 6 months less a day  
Rate of pay: OPSEU Grade 10, minimum annual salary $68 365.92

About Toronto Metropolitan University 

At the intersection of mind and action, Toronto Met is on a transformative path to becoming Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

In April 2022, the university announced our new name of Toronto Metropolitan University, which will be implemented in a phased approach. Learn more about our next chapter.

The team 

Embedded within the Library Learning Services department, the Digital Media Experience (DME) Lab is a collaborative workspace that supports TMU Libraries users as they access, learn, and create using new and emerging technologies. With support from student staff advisors, the DME Lab offers TMU staff and students a hands-on learning space focused on digital content creation.

The opportunity

TMU Libraries invites applications for a Technician and Training Specialist who will provide technology integration and training support for a makerspace, media production studio, and equipment lending program. The incumbent:

  • Operates and maintains digital makerspace equipment and media authoring facilities in support of the TMU Libraries Digital Media Experience Lab, and ensures their efficient and safe operation.  
  • Facilitates the setting up for classes, workshops, and installations. 
  • Provides technical and organizational assistance and advice to faculty, staff and students during production work, both curricular and co-curricular. Demonstrates the proper and safe use of equipment and facilities. 
  • Provides training on the technical and operational use of equipment and software in support of TMU Libraries activities. 
  • Assists in the organization and production of special events and co-curricular initiatives.

Responsibilities:

  1. Provides technical user support and administers training.
  2. Facilitates the set up and use of the different workstations and facilities used by the DME lab users
  3. Maintains business-critical databases (File repositories, websites, checkout systems, Learning Management Systems), creates and updates training content.
  4. Organizes and maintains DME equipment and facilities.
  5. Coordinates booking of  DME facilities and equipment for all approved users.
  6. Provides project support for DME initiatives and projects.
  7. Assists the DME Manager with assigning and coordinating the work of part-time student staff. 

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

Minimum level of education and specialty/discipline required

  • Completion of a post-secondary diploma program in New Media or related field.

Minimum number of years and type/area of experience required given minimum education requirement

  • Minimum of 2 years of broad experience in more than one discipline within the New Media industry.
  • Experience working with digital media authoring hardware and software (Adobe CC preferred), entry-level fabrication equipment (e.g., 3D printers, sewing machines, desktop vinyl cutters,etc), installations and projects.
  • Experience working safely in a workshop environment, using various materials for fabrication, operating power tools and machines including but not limited to 3D printing, laser cutters, CNC mills, soldering irons, etc.
  • Experience working with electronics and digital systems.
  • Experience overseeing Media facilities and large student teams.

Required skills and demonstrated knowledge

  • Technical knowledge and skills includes: 2D/3D graphics, web authoring, tangible media authoring, non-linear video editing, audio editing, mobile platforms, digital fabrication (e.g. 3D printers, laser cutters, CNC mills), workshop (e.g. power tools, hand tools), electronics (e.g. arduino, actuators, IoT sensors), coding, and event installations.
  • Relevant IT knowledge, especially of TCP/IP networking and Linux systems, to include a wide variety of digital media production workflows, operating systems, and digital fabrication systems.

How to apply

Please submit your cover letter, resume and portfolio though our application form (external link)  by November 18, 2024 at 10 a.m..

We thank all candidates for their interest, however, only candidates who are invited to an interview will be contacted.

Toronto Metropolitan University’s commitment to equity, diversity and inclusion

  • We encourage all First Nations, Metis and Inuit peoples or indigenous peoples of North America, to self-identify in their applications.  If you are an Indigenous applicant and require support during the recruitment process, please reach out to James McKay, Indigenous HR Lead at james13@torontomu.ca
  • TMU is committed to providing an accessible learning and employment environment for students, employees and members of the TMU community. We are committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aim to ensure that dignity, integration and equality of opportunity are embedded in all aspects of the University culture. 
  • We will provide an accessible experience for applicants, students, employees, and members of the Toronto Metropolitan University community.  We are committed to providing an inclusive and barrier-free work environment, starting with the recruitment process. If you have restrictions that need to be accommodated to fully participate in any phase of the recruitment process, please reach out to Human Resources:
  • All information received in relation to accommodation will be kept confidential.