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Hospitality and Tourism Management

  • HTA 402 - Management Accounting for HTM
    Course DescriptionThe course introduces the student to the key concepts of financial statement structure and managerial accounting in the hospitality industry, including the importance of the Uniform System of Accounts. The major techniques available to assist management in the planning and control decisions will be studied. The major topics to be covered are: the concept of cost and cost control; the pricing decision; cost-volume-profit analysis; operating and cash budgets.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:ACC 100
    Antirequisites:ACC 406
  • HTA 602 - Financial Management for Hosp/Tourism
    Course DescriptionThe course introduces the students to the key concepts of Financial Management. It concentrates on the "Financing Side" of the Balance Sheet and reviews and evaluates alternative capital structures, including financial statement analysis and capital budgeting techniques. After reviewing and discussing the methods for measuring rates of return on investment and the cost of capital, students will be introduced to specific financial techniques relating to leases, business valuations, feasibility studies and franchising.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTA 402
    Antirequisites:FIN 300
  • HTA 708 - Revenue Management for Hosp/Tourism
    Course DescriptionThis course expands upon the prerequisites accounting and marketing principles, broadening a student’s depth of Revenue Management. It is divided into two 6-week segments: Lodging and Simulation. For Lodging, students are required to develop a functional lodging displacement analysis spreadsheet with an application of tactical and strategic revenue management. For the Simulation, students will simulate the operation of either a Restaurant or a Hotel, gaining experiential learning in cause-and-effect financial decision-making.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTM 402 and HTA 602
  • HTD 500 - Hotel Feasibility and Valuation Studies
    Course DescriptionThis course relates to the financial feasibility and valuation of developing new hotels. It focuses on hotel concepts, development; financial forecasting; capital budgeting, valuation; sources of financing leading to the determination of the economic viability of proposed business ventures. The course has been designed to provide both a pragmatic and theoretical orientation requiring students to source primary and secondary data, analyze it and then write a major paper in the form of a feasibility study.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTA 402 and HTM 402
  • HTF 505 - Restaurants from Concept to Operations
    Course DescriptionThis course covers the basic principles involved from development of the concept, business planning and launching of a successful restaurant operation. Topics include menu planning, food production, delivery systems and management controls. The creation of daily special menus will provide a practical application of theory, including HACCP, the recipe/menu development process.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTF 110 or HTH 100
  • HTF 506 - Food and Beverage Operations
    Course DescriptionThis course will offer a hands-on approach to the development and delivery of food and beverage services as typically found in hotels, institutions, catering, concessions and for special events. Topics will include the development and delivery of special function menus, staff organization and planning, cost controls, current technologies and profitability.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTF 110 or HTH 100
  • HTF 601 - Beverage Management
    Course DescriptionThis course will emphasize products, production, pricing and service. Principles, methods, and practical applications of beverage management as it applies to the commercial beverage industry will be studied. Administrative objectives, operational procedures, legal obligations, and internal control methods are emphasized.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
  • HTH 100 - Introduction to Business of Hospitality
    Course DescriptionThis course offers an introduction to the hospitality industry, including the food and beverage industry and the lodging industry. The fundamentals of the hospitality industry are introduced, including key financial concepts and metrics, such as restaurant performance measures and hotel performance measures. The organizational structures of the food and beverage industry and the lodging industry, as well as key aspects of management and industry challenges, will be discussed.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Antirequisites:HTF 110, HTL 130
  • HTH 501 - Advanced Service Management Systems
    Course DescriptionThis course will focus on the issues and problems in the implementation of service management strategies in the hospitality and tourism industry. Among the topics discussed are: service design, customer relationship management, customer's expectations, customer satisfaction and service quality, measuring customer satisfaction, customer complaint management, the process of continuous improvement, the technological revolution as applied to service and the experience and transformational economy.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTH 102 or HTT 100
  • HTH 503 - Human Resources Management
    Course DescriptionThis course examines the theory of human resource (HR) management and relates the theories to practice in aligning work practices to organizational goals. Topics covered in the program include compensation, health and safety labour relations, driving engagement, training and development, employee performance, and more. These are examined in the context of the hospitality and tourism sector. (Equivalent to MHR 523).
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Antirequisites:MHR 523
  • HTH 601 - Organizational Behaviour
    Course DescriptionThis course examines the behavioural characteristics of people at work as applied to the Hospitality and Tourism Industry. Areas covered include: organizations in society, understanding individual behaviour, group dynamics, leadership, motivation, job-enrichment, communication, power, and quality of work life. The objective is to give the student a realistic view of the problems encountered in managing people and the alternatives available to managers in solving human relation problems. (Equivalent to MHR 405).
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Antirequisites:MHR 405
  • HTH 700 - Professional Ethics in Hosp/Tourism
    Course DescriptionThe course critically examines ethical issues and regulations in the business context of hospitality and tourism. Students will be learning various ethical theories and characteristics of moral principles especially in relation to the hospitality and tourism industry. Students will develop their ability to recognize moral aspects of professional practice to analyze concepts, issues and regulations in the hospitality and tourism industry and to evaluate the implications of these concepts, issues and regulation to the relevant industry stakeholders.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
  • HTH 706 - Management Placement and Experience
    Course DescriptionStudents find an unpaid 80-100 hour placement with a hospitality or tourism organization that exposes them to management experiences. Emphasis is on building experience within a management setting that requires critical thinking and consideration of processes. Students negotiate objectives with the employer, and review their performance and learning throughout the placement. The aim is to apply and compare theory to actual operations with emphasis on organizational behaviour, and relevant topics covered in other classes.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTH 503 and HTH 601
  • HTH 895 - Hospitality/Tourism Work Experience
    Course DescriptionIn addition to completing all academic requirements for graduation, students in the Ted Rogers School of Hospitality and Tourism Management are required to complete a total of 1000 hours of documented work experience in the hospitality and tourism sector. Students must enroll in this course in their last year of studies upon completion of their work experience for final approval. This course is graded on a pass/fail basis. Co-Op students do not need to take this course.
    Weekly Contact:Lecture 0 hrs.
    GPA Weight:1.00
    Count:1.00
    Custom Requisites:Available only to Hospitality and Tourism students not participating in the co-operative program.
  • HTH 901 - Management Career Strategies
    Course DescriptionThis course provides development of strategies and planning techniques for employment in Hospitality and Tourism Management. Leaders of industry share their experiences and views on issues that challenge today's management. Career planning, job search, company research alternatives, interviewing skills, identification of individual strengths, and developing networking strategies and dealing with workplace change are key components. The course heavily relies on students reflecting on their practical industry work experience or co-op terms, and making a plan for work beyond graduation.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTM 302 or MKT 100
  • HTI 404 - Hospitality Information Systems
    Course DescriptionThe hospitality industry employs technology and computerized management systems in many different areas, to manage the customer experience and the administration of the organization. In this course, students will gain an understanding of these management systems and how they are selected and deployed. They will learn about the impact of big data and cloud computing. Students will spend time in the computer lab and be guided to use the Internet to evaluate vendors of hospitality systems.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:ITM 102
  • HTI 746 - Digital Marketing for Hosp/Tourism
    Course DescriptionWhat do companies need to do to rank their website in the top few results of a web search? Hotels and destinations promote themselves by developing dynamic websites and diverse digital strategies. They need to populate their content with keywords and images and lead people to them through different social media channels. By critically examining different apps and websites for destinations and hotels, students will learn how digital strategies can increase the effectiveness of digital distribution channels. Students will learn practical skills - in their final assignment, they will build a website with a popular web-building tool and promote it via digital channels, incorporating what they have learned.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:ITM 102 or Direct Entry
  • HTL 503 - Meeting and Convention Management
    Course DescriptionThis course is a project management course allowing students to step into the shoes of a meeting planner and learn how to plan, manage and expedite successful meetings and conventions. Assignments are based on industry related documents and scenarios. Specific areas of study include: destination selection, hotel site inspections, meeting setups and provides awareness into the day-to-day duties and responsibilities of a meeting planner.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
  • HTL 510 - Hotel Real Estate Management
    Course DescriptionHotels and other forms of accommodation represent a specialized form of real estate investment. This course will introduce hotel asset management as a function which oversees the financial and operational aspects of hotel investments. The course will explore typical decisions like branding, renovation, portfolio analysis and sell-vs-hold. Students will be introduced to the ownership structures, financing methods, management contracts, key performance indicators and analytical tools used in the hotel real estate industry.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:ACC 100 and (HTL 130 or HTH 100 or REM 300)
  • HTL 701 - The Power of Branding in Hosp/Tourism
    Course DescriptionThis course discusses the marketing, operations management and value creation aspects of branding. Case studies of hotel, restaurant and destination brands will help students understand how branding theory can be applied in practice. The concepts of branding, brand equity and quantifiable advantages of brand power are examined from consumer and corporate perspectives. Brand distribution in the hospitality industry through franchising and management contracts will be discussed as well.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTL 130 or HTH 100
  • HTL 801 - Hospitality Strategic Management
    Course DescriptionThis course examines the uniqueness of strategic management as it applies to the hospitality and tourism industry. It includes how to determine strategic direction, analyze external and internal environments, formulate corporate and business strategies, write a strategic plan and implement strategies. The course will emphasize the unique elements of the hospitality and tourism industry and how they affect strategy management process and its application.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTA 402 and HTM 402
  • HTM 302 - Marketing Principles
    Course DescriptionThis course builds on the basic marketing concepts to enable the student to contend with marketing problems and opportunities that present themselves in the hospitality and tourism industry. The concept of business for good and value of marketing and relationships are emphasized in this class and research techniques and marketing planning are applied to actual situations. Student groups are required to undertake and prepare a documented marketing strategy for a business. Case studies and guest speakers will supplement class lectures and discussions.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Antirequisites:MKT 100
  • HTM 402 - Strategic Marketing Planning
    Course DescriptionThis course builds on the basic marketing concepts to enable the student to contend with marketing problems and opportunities that present themselves in the hospitality and tourism industry. Marketing research techniques and marketing planning are applied to actual situations. Student groups are required to undertake and prepare a documented market study for a business of their choice. Cases, industry events and guest speakers will supplement class lectures and discussions.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTR 741 and (HTM 302 or MKT 100)
  • HTM 604 - Hospitality and Tourism Sales
    Course DescriptionThe focus in this course is on critically evaluating the primary elements associated with sales and their relationship to the marketing and promotional mixes. Emphasis is placed on understanding the sales function in hospitality and tourism properties from the perspective of the director of sales. The inter-relationship of the sales department with the various marketing intermediaries is also discussed.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTM 302 or MKT 100
  • HTM 621 - Advertising and Promotion
    Course DescriptionA critical assessment is made of the various strategies and techniques used in advertising and promotion to reach the consuming public and industry trade. Course study entails the creation of an advertising plan, the development of creativity, and the efficient use of all media. Students are required to integrate theory and practice to build a viable business case for a communications plan.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTM 302 or MKT 100
  • HTR 741 - Hospitality and Tourism Research Concepts
    Course DescriptionThis course examines the purposes, applications, procedures, constraints and management of applied hospitality and tourism research. It provides the potential researcher, or research buyer/user/supervisor an understanding of key issues in producing quality research through application and critique. The course also offers a framework for appraising research projects, thus enhancing the ability for management level decision-making. The course also considers the presentation and interpretation of results, tables, and graphs for actionable insight.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Antirequisites:MKT 500
  • HTR 841 - Research and Data Analysis
    Course DescriptionThis course draws upon research skills learned in previous courses and complements these with quantitative and qualitative techniques. Students conduct research on a given industry related assignment which involves undertaking a literature review, devising a methodology for conducting the research, collecting and analyzing data and presenting the findings orally and in a comprehensive research report.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTR 741 and (QMS 102 or QMS 210)
  • HTR 900 - Director's Special Project
    Course DescriptionA one semester course designed to allow 4th year students to receive credit for work projects completed under the direction of a faculty member and approved in advance by the Director (proposal submission). Objectives of the course are to take on-the-job/applied opportunities and provide guidance in further developing analytical and problem-solving skills; developing organizing and time management skills and conceptualizing experiences from a hospitality and tourism framework. Requirements include an initial proposal to the Director and a final written report that reflects an independent applied research undertaking. The final report includes a statement of purpose, a literature review, a description of the experience and a discussion/conclusion/recommendation section. This course is offered in both Fall and Winter semesters. Proposals for the Fall semester must be submitted by June 15th; proposals for the Winter semester must be submitted by December 1st.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Custom Requisites:Available only to Hospitality and Tourism Management Students.
  • HTR 941 - Strategy and Leadership
    Course DescriptionThis course draws upon skills learned in previous courses complementing them with real-life learning skills of leadership and strategy. This course weighs the pros and cons of strategy using critical analysis to determine a solution. Students will work to assess and develop solutions to a case/problem which involves assessment, analysis of background literature and data. A solution-based strategy will be introduced focusing on a resolution to the problem including strategic plan and communications.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTR 741
    Antirequisites:HTR 841
  • HTT 100 - Tourism Experiences Management
    Course DescriptionThis course introduces the tourism system and its components and explores the visitor experience through the pre-during-post trip and service phases. This will include understanding the traveler and the visitor journey, as well as the role and impacts on the community and key stakeholders within the experience. Service management theories will be applied within this context to understand and manage the tourism experience from both practitioner and destination perspectives.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Antirequisites:HTH 102, HTT 150
  • HTT 501 - Casino Resort Management
    Course DescriptionCasino resorts are exciting, leading tourism attractions, with most employees working in the non-gaming departments. Gaming industry knowledge is also a key asset in many associated private and public sector careers. To enhance student marketability, this course details casino resorts' global development, operations and impacts. Lectures, videos and a possible field trip are employed.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
  • HTT 509 - Tourism and Public Policy
    Course DescriptionHow are tourism and hospitality stakeholders affected by public policy? This course critically analyzes tourism as a system of interrelationships between governments, non-profits, communities, and private businesses. Issues and policies affecting tourism's development and operation at the local, national and global levels are examined with a political and advocacy lens, as students participate in case studies, and analyze issues, and the impacts of public policies.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
  • HTT 510 - Sustainable Tourism Development
    Course DescriptionThis course examines sustainable and responsible tourism development practices at both the micro and macro levels of the industry. Case study analysis is an integral component of the course. A major focus will be on benefits and impacts associated with tourism development, as well as the strategies for maximizing benefits and minimizing adverse effects.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTT 150 or HTT 100
  • HTT 600 - Special Topics in Hospitality/Tourism
    Course DescriptionThis course explores special topics or themes that are relevant to the ever changing Hospitality and Tourism Industry. It may have different content whenever it is being offered. The subtitle will reflect the topic of the course for that year. Students can take this course twice as two different topics.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTM 302 or MKT 100
  • HTT 605 - Business Aspects of Incentive Travel
    Course DescriptionIncentives are an effective marketing tool every company should be aware of. This course provides a behind the scenes look into how to create an internal motivational program that benefits the company, its employees and its customers. This course addresses how to effectively engage and motivate employees to become more productive in order to earn a reward, with emphasis on an all-inclusive travel reward. Assignments are based on industry-related scenarios.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
  • HTT 607 - Event Management
    Course DescriptionThis course will give the students an understanding of the numerous components within the framework of an event. Students will be instructed on the evolution of an event from its conception to execution. Students will create a themed fundraising event proposal which is brought to life through their choice of decor, entertainment, venue and food and beverage. The specific areas of study will include: professionalism, administrative planning and management, proposal development, creative writing, marketing, sponsorship and legal and risk management.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
  • HTT 610 - Business of Events and Entertainment
    Course DescriptionStudents will get a top down perspective of the global event and entertainment industry including theory, business practices and career opportunities. They will examine mega events, sporting events, concerts, festivals, arts and corporate events. Students will explore planning, managing and current issues affecting the industry. Through a variety of teaching methods including case studies, class discussions and guest speakers, students will be able to understand the unique characteristics and opportunities of the different event sectors.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
  • HTT 622 - Destination Management and Marketing
    Course DescriptionThe course critically examines the factors affecting marketing and management strategies in a destination. The role of strategic market planning and management are reviewed. The course uses hospitality and tourism cases and readings relating to destinations as well as multinational organizations to teach decision-making and problem-solving skills.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTT 150 or HTT 100
  • HTT 700 - Current Issues in Hospitality/Tourism
    Course DescriptionThis course surveys various current issues and events that influence the Hospitality and Tourism industry. Emphasis is also on how these factors will affect the careers of future professionals.
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTM 302 or MKT 100
  • HTT 800 - Field Studies in Hospitality and Tourism
    Course DescriptionThis course is for students to have firsthand experience travelling and understanding how hospitality and tourism professionals manage and market their organizations in a real world context. Building on their previous courses, students will gain an integrated perspective and insight on the elements that determine the success and challenges that affect hospitality and tourism operations in a destination. This course may involve a field trip in North America or beyond (extra cost involved).
    Weekly Contact:Lecture 3 hrs.
    GPA Weight:1.00
    Billing Units:1
    Count:1.00
    Prerequisites:HTT 150 or HTT 100