HSM 305

The evolving role for the health services manager in the management cycle is the focus of this course. The course uses a case study approach to identify and discuss the manager's role and responsibilities in key operational areas within the health services organization: planning, organizing, human resources management, budgeting, supervising, evaluating and marketing. Challenges for managers in each of these areas are examined to assist in the development of skills and models for effective management. Methodology: Lecture, case studies, discussion, guest experts.