Information Technology Management
Information Technology Management
- ITM 100 - Foundations of Information SystemsCourse DescriptionInformation systems are an integral part of all business activities and careers. This course is designed to introduce students to contemporary information systems and demonstrate how these systems are used throughout global organizations. The focus of this course will be on the key components of information systems - people, software, hardware, data, and communication technologies, and how these components can be integrated and managed to create competitive advantage. Through the knowledge of how IS provides a competitive advantage students will gain an understanding of how information is used in organizations and how IT enables improvement in quality, speed, and agility. This course also provides an introduction to systems and development concepts, technology acquisition, and various types of application software that have become prevalent or are emerging in modern organizations and society.Weekly Contact:Lecture 2 hrs. Lab 1 hr. Tutorial 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Antirequisites:ITM 277
- ITM 102 - Business Information Systems ICourse DescriptionThis course introduces students to the role of information technology in the modern enterprise with a focus on applying technology to achieve and maintain competitive advantage. The main premise is the introduction of information technology infrastructure and services to support operational efficiency, decision-making, and digital business. Emphasis is on the development of critical thinking and analytical skills through real-life applications and case studies. During the lab component, students gain hands-on experience with Microsoft Excel.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 107 - Managerial Decision MakingCourse DescriptionThe course emphasizes how to apply various mathematical techniques in the support of managerial decisions in the various functional areas of business. It is subdivided into three major parts: part one covers the study of linear phenomena, including linear functions, matrices, systems of linear equations, linear inequalities, and linear programming; part two covers non-linear phenomena and focuses mainly on quadratic, exponential, and logarithmic functions; and part three examines probability concepts including uncertainties, conditional probability, and Bayes' formula.Weekly Contact:Lecture 2 hrs. Tutorial 1 hr.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 200 - Fundamentals of ProgrammingCourse DescriptionThis course covers the fundamental principles of object-oriented, event-driven program design and implementation in a business environment. Emphasis will be placed on logic development, program design, modularity, structured programming standards, maintainability, testing and debugging. Specifically the course will include the following programming features: memory variables; object methods and properties; the logic constructs - sequence, branch, case and loops; simple arrays; basic file structures; validation and error handling. The course will be taught in a lecture and lab design where a GUI programming language will be used to reinforce the theoretical concepts taught in class.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 207
- ITM 207 - Computer-Enabled Problem SolvingCourse DescriptionThe course covers the basic data representation and processing constructs necessary to problem solving using computers. This includes the development of algorithmic solutions to data processing problem through the use of workflow concepts such as sequence, selection, and iteration. In addition, the course address select fundamental problem solving strategies such as the decomposition of data processing problems into multiple tasks whose functions are coordinated within a specified workflow. Computer simulation and/or implementation tools will be used to provide hands on application of covered concepts using business problem solving examples.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 277 - Intro to Information Technology and SocietyCourse DescriptionThis course provides a broad introduction to the fundamentals of IT and its impact on and interrelationship with society. Through a combination of lectures, discussion based tutorials, and a research essay, students will emerge with valuable knowledge about the importance of IT in society and its impact on their personal and professional lives. Through self-paced learning, students will gain skills using MS Word and Excel applications which are increasingly important for academic and career success. ITM 277 is not available for credit to students who choose ITM 100 or ITM 102.Weekly Contact:Lecture 2 hrs. Tutorial 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Liberal Studies:LLCustom Requisites:Not available to Ted Rogers School of Management nor Faculty of Engineering and Architectural Science students.
- ITM 301 - IT InfrastructureCourse DescriptionThis course provides an introduction to computer hardware/software and communication networks. It gives the students the knowledge and skills that they need for communicating effectively with professionals whose special focus is on hardware and systems software technology and for designing organizational processes and software solutions that require in-depth understanding of the IT infrastructure capabilities and limitations. It also prepares the students for organizational roles that require interaction with external vendors of IT infrastructure components and solutions.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 305 - Systems Analysis and DesignCourse DescriptionThe course covers the key concepts, techniques, and methodologies relevant to the process of developing information systems (IS). The course focuses on the development of requirements, analysis, and design models of the system to be. The specifications of these models are done using the Unified Modeling Language (UML). In addition, the course provides a contextual coverage of the system development life cycle and select concepts of IS construction, deployment and project management respectively.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:[(ITM 100 and ITM 207) or ITM 102] or in the two-year Business Technology Management Ontario College Diploma Graduate ProgramAntirequisites:ITM 696
- ITM 315 - Server AdministrationCourse DescriptionServers and networks provide the foundation for information handling in businesses and organizations throughout the world. Effective network management plays a vital role in ensuring that this foundation is sound. In this course, students will learn concepts and practice hands-on skills related to network administration by exploring a popular server operating system.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 301 or Direct Entry
- ITM 330 - Supply Chain Process ArchitectureCourse DescriptionThis course deals with enterprise wide integrated systems, and process thinking as a key element in business restructuring. Many key business applications are now implemented using comprehensive and complex enterprise software. The concepts, structure, benefits and problems of enterprise solutions are examined from a business perspective as well as from a technical Information Technology perspective.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 305 or Direct Entry
- ITM 350 - Concepts of e-BusinessCourse DescriptionThis course explores the concepts, technology, and applications of electronic business (e-Business). It covers the technical, social, and business changes that contribute to the evolution of e-Business and its importance to today's business activities. It reviews how to develop business strategies and architectures to seize these opportunities. It explains the technological infrastructure needed to support an e-Business system and describes how these systems are built. The course also examines characteristics and examples of e-Business.Weekly Contact:Lecture 2 hrs. Tutorial 1 hr.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 360 - Establishing an eBusiness OperationCourse DescriptionThis course will take students through the various steps needed to set up an electronic commerce operation. Focusing on electronic businesses, the course teaches strategic thinking and essential business skills that apply to all types of businesses. Students will develop a business plan and strategy for an electronic business, and will learn how to design, source and implement the necessary systems and computer facilities to put the business plan into operation. It will examine the links between back office and front office operations as well as the services available to help the set up of virtual businesses.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 350
- ITM 410 - Business Process DesignCourse DescriptionThis course introduces the principles of business process design for performance improvement. A systematic approach is used to teach students how to develop the design requirements for new business process architectures. Emphasis is placed on how to evaluate business process problems, analyze and design business processes to ensure organizational efficiency and effectiveness when new technologies are implemented. Opportunities for process improvement are based on the business strategy, the value proposition, improvement objectives of the organization, and the implementation of of-the-shelf software systems (eg. ERP, CRM, SRM). This course is intended to develop students' understanding of, and competence in the use of appropriate methods, tools and techniques of process analysis and design for organizational improvement. To ensure the development of the necessary competencies, students will work on a case study and use state-of-the-art business process frameworks, analysis and design methodologies and appropriate software tools to analyze, simulate and design the business process solutions.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 430 - System Design and ImplementationCourse DescriptionThis course builds on ITM 305 and is intended to provide students with skills and competencies necessary for technical design, implementation and testing of business applications in O-O technologies. This course is based on the Object Oriented Model Driven Architecture method of system development. The UML Modelling Language will be used along with O-O software tools such as Enterprise Architecture and MDG Link to ensure platform independent designs. This course includes a design and development project in which students will implement and test a business application in O-O technologies.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 445 - Multimedia in BusinessCourse DescriptionMultimedia is an important industry in Canada as well as a sophisticated business tool. ITM 445 introduces students to the application, production, and implementation of multimedia in business. Topics include fundamentals of multimedia production such as graphics, audio and text, multimedia applications in business, and issues in the management of multimedia such as usability, design and distribution. Emphasis is on hands-on experience with multimedia applications. A multimedia development project is required.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 200 or Direct Entry
- ITM 500 - Data and Information ManagementCourse DescriptionThis course provides the students with an introduction to the core concepts in data and information management. It is centered around conceptual data modeling techniques, converting the conceptual data models into relational data models and verifying its structural characteristics with normalization techniques. The course will include coverage of basic database administration tasks and key concepts of data quality and data security. Building on the transactional database understanding, the course provides an introduction to data and information management technologies that provide decision support capabilities under the broad business intelligence umbrella.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 501 - Decision AnalysisCourse DescriptionThis course provides an overview of decision analysis topics important to developing solutions to business problems. This course will take a problem-driven approach to developing students' skills in applying decision trees, expected value analysis, single- and multiple-attribute decisions, sensitivity analysis, and linear programming applied to real-world problems. Students will be required to do problem formulation, develop applications and implement problem solutions using industry-standard software tools.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:QMS 102 or QMS 204 or in IT015 or IT016
- ITM 513 - Adv Infrastructure Deployment and ManagementCourse DescriptionThis course builds upon the network design concepts that were introduced in ITM 600. This course focuses on understanding industry best practices in the design and deployment of TCP/IP based networks. Specific topics such as: subnetting, route aggregation, IPv6, interior and exterior routing protocols (RIP, OSPF, EIGRP, MPLS, and BGP), and the selection of IP routing protocols will be presented. Other issues such as the deployment of VPN's (Virtual Private Networks) reliability and scalability issues may also be covered depending on the students' interests and the time available.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 600
- ITM 595 - Auditing of Information SystemsCourse DescriptionThis course is designed to enhance the student's understanding of audit risks and control risks relevant to audits in computerized environments. The course addresses the implementation and evaluation of security and controls in these environments; the techniques necessary to perform external EDP audits; auditing using CAATs; basic considerations in auditing EDI systems; and, audit and control issues associated with eCommerce, networks, VPNs and continuous auditing. The course will focus on auditing of Information Systems, which produce internal and external reports. Students will be introduced to audit approaches, computer risks, concerns related to internal controls and techniques for evaluating systems and business processes. Students will also be able to assess the integrity of data used in various management reports.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 600 - Data Communications Network DesignCourse DescriptionThis course will provide students with an understanding of how telecommunications networks are designed and deployed to support e-commerce, multimedia and web-centric business applications. Network planning concepts, network analysis, network design tools and techniques are introduced. The objective of this course is to understand the design and analysis of data communications networks through the introduction of case studies and practical network design methodologies. Also an understanding of the application, deployment and benefits of industry standard architectures including: TCP/IP, VoIP, SONET, Gigabit Ethernet, 3G and other emerging standards will be provided.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 301 or Direct Entry
- ITM 601 - Advanced Business Process MethodsCourse DescriptionThis course builds on the basic principles of business process analysis and design of ITM410. The focus of this course is on applying the Theory of Constraints to the analysis of business process performance. Students learn how to apply of advance techniques from ITM501 for business process analysis and improvement of performance. Emphasis is placed on how to evaluate business process problems, analyze and design business processes to ensure organizational efficiency and effectiveness when new technologies are implemented. Opportunities for process improvement are based on the business strategy, the value proposition, and improvement objectives of the organization. This course is intended to further develop students' understanding and competence in the use of appropriate methods, tools and techniques for analysis and design of business process performance improvement. To ensure the development of the necessary competencies, students will work on case studies and use state-of-the-art process analysis techniques and appropriate software tools to analyze, simulate and design solutions to a range of business process problems.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 605 - Client Server ApplicationsCourse DescriptionThis course covers the concepts and applications of the client/server architectural model for web-enabled data centric information systems, including E-Commerce enterprise systems. The course emphasizes the principles and techniques necessary for the appropriate integration of the web-enabled front-end layer of the system with its business logic counterpart and its backend database. The course may include the use of the.NET development framework along with the VB.NET language and the MS SQL database server.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 500
- ITM 610 - Database AdministrationCourse DescriptionThis course covers the Database Administration (DBA) role for large-scale relational databases. It specifically will deal with the following: the approach to the installation and upgrading of software and utilities; techniques for the allocation of the database to physical devices and directories; the creation of user authorities and controlling access to data and resources; management of data storage; analyzing database performance and implementing procedures for optimizing performance; procedures for the backup and recovery operations.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 500
- ITM 612 - Knowledge Management/Learning TechnologiesCourse DescriptionKnowledge is a powerful asset in an organization and a prime contributor to an organization's success. This course will examine how to identify, leverage and nurture the knowledge assets in an organization to contribute to the business strategy and enable its success. It will cover the basic concepts and practices of knowledge management from an organizational learning, content management and cultural perspective and investigate some of the enabling technologies to support knowledge acquisition, sharing and utilization. Topics will include: understanding today's knowledge economy and knowledge workers; developing a knowledge management strategy; differentiating knowledge from information; measuring value; selecting and implementing knowledge management systems. Case studies will be a critical part of this course. Students will gain hands-on experience in the use of one or more knowledge management tools.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 500Antirequisites:ITM 703
- ITM 617 - Physical Dbase Design and ImplementationCourse DescriptionThis course covers aspects of the physical design, implementation and data base performance analysis for business applications. Students will learn to develop physical database requirements from Logical Designs, and to analyze query processing performance of the physical implementations. In addition to weekly labs the course will include a design project which will help students to develop competence with standard database definition (DDL/SQL)and procedural languages (PL/SQL) for defining physical schemas and developing stored procedures, triggers and user functions. The course will utilize state of the art data base design tools and relational database software.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 500 or Direct Entry
- ITM 618 - Business Intelligence and AnalyticsCourse DescriptionThis course provides an introduction to business intelligence and analytics, defined as the extensive use of data, statistical and quantitative analysis, exploratory and predictive models, and fact-based management to drive decisions and actions. The development and use of data warehouses and data marts, and the application of selected data (including text and web) mining techniques to business decision making is illustrated. Students actively participate in the delivery of the course through case and project presentations.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 696 - Accounting Information SystemsCourse DescriptionMost people are affected by computer-based systems. The students will be involved in the management of computing resources and information such that business problems can be dealt with effectively. This course will focus on the use of information and computing resources in the business community. This will enable students to create their own business information systems or participate with others in the analysis and design of solutions for corporate business problems.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 102 or Direct EntryAntirequisites:ITM 305
- ITM 703 - Current Issues in Information Systems ManagementCourse DescriptionThe objective of this course is to provide students with an opportunity to keep abreast of new topics of importance as they emerge in the field. Topics will vary from year to year and will be announced. Method of instruction will vary depending upon the topics offered.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 704 - Mobile App. DevelopmentCourse DescriptionThis course will familiarize the student with all aspects of planning, developing and testing mobile applications for the Android platform. It will emphasize the creation of applications using the Java programming language, as well as programming techniques for achieving effective interaction on mobile devices. Writing mobile applications that feature location-awareness, messaging, Wi-Fi network access and multimedia will be introduced.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Antirequisites:ITM 805
- ITM 706 - Enterprise ArchitectureCourse DescriptionThis course focuses on business analysis, organizational processes, enterprise architecture, and security/risk management. This course explores the design, selection, implementation and management of enterprise business processes from the perspectives of IT capabilities. These capabilities are typically organized and presented as enterprise architecture, consisting of high-level internally compatible representations of organizational business models, data, applications, and information technology infrastructure. Students will learn frameworks and strategies for infrastructure management. They will hone their ability to communicate technology architecture strategies concisely to a general business audience.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 707 - Strategy, Management and AcquisitionCourse DescriptionThis course explores the issues and approaches in managing the information systems function in organizations and how the IS function integrates / supports / enables various types of organizational capabilities. It takes a senior management perspective in exploring the acquisition, development and implementation of plans and policies to achieve efficient and effective information systems. The course addresses issues relating to defining the high-level IS infrastructure and the systems that support the operational, administrative and strategic needs of the organization. The remainder of the course is focused on developing an intellectual framework that will allow leaders of organizations to critically assess existing IS infrastructures and emerging technologies as well as how these enabling technologies might affect organizational strategy. The ideas developed and cultivated in this course are intended to provide an enduring perspective that can help leaders make sense of an increasingly globalized and technology intensive business environment.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 711 - Cloud ComputingCourse DescriptionThis course will provide a comprehensive coverage on the concepts, architectures and technologies of cloud computing from a business perspective. It provides a deep-down analysis of architectures and mechanisms that capture the real-world of cloud platforms. It dives into all of the details that organizations need to know in order to plan for developing applications on cloud and what to look for when using applications or services hosted on a cloud.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 301Antirequisites:ITM 703
- ITM 733 - Research in IT - Independent StudyCourse DescriptionThis course number is intended to permit advanced students to engage in pre-approved, independent but guided research under the direct supervision of a faculty member, in subject/topic areas directly relevant to the ITM program.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 735 - Info and Communication Tech and DiversityCourse DescriptionThe objective of this course is to provide students with an opportunity to keep abreast of new topics of importance as they emerge in the field. The Canadian workforce is becoming more diverse and is projected to be more so in the coming years. This course is designed to meet the increasing demand for experts with knowledge of the relationship between ICT and diversity. Topics include ICT in relation to: gender diversity, e-democracy, women empowerment, e-government and visible minorities.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 100 or ITM 102 or enrolled in the 2-year BTM for Public Ontario College Diploma Graduates ProgramAntirequisites:ITM 703
- ITM 750 - IS Project ManagementCourse DescriptionThis course provides students with a more in-depth understanding of the tools and techniques of project management as it applies to IT-enabled process improvement projects. The ability to plan and execute projects successfully is consistently ranked among the most important skills among information technology professionals. The course is based on the industry-standard Project Management Body of Knowledge (PMBOK) and provides cutting-edge techniques for project planning, scheduling, budgeting, human resources, quality, procurement, communication, and risk management.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00
- ITM 780 - Web Design and ManagementCourse DescriptionThis course will provide the fundamental knowledge and skills for developing and managing effective websites for businesses. Students will use the current standard web page language, HTML5 and Cascading Style Sheets (CSS3) to create powerful web presence. Best practices and web standards will be followed throughout the course. Students will also learn web publishing, management, backup and disaster recovery. This course will give practical knowledge for a complete solution to business websites.Weekly Contact:Lecture 2 hrs. Lab 1 hr.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 207
- ITM 805 - Special Topics in IT InfrastructureCourse DescriptionThis course explores advanced Information and Communication Technology (ICT) applications, and is constantly updated to reflect changes in priorities and developments in the market.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00Antirequisites:ITM 704
- ITM 820 - Information Systems Security and PrivacyCourse DescriptionThis course considers the technical, operational, and managerial issues of computer and network security in an operational environment. Industry best-practices relating to computer security including schemes for breaking security, and techniques for detecting and preventing security violations are the core focus of this course. This course will also explore the principles of data privacy, threats to privacy, international and national policy, particularly related to privacy-enhancing technologies as they apply to the management of information systems and e-Business.Weekly Contact:Lecture 3 hrs.GPA Weight:1.00Billing Units:1Count:1.00Prerequisites:ITM 301Antirequisites:ITM 420
- ITM 90A/B - Graduation ProjectCourse Description
This is a full year project whose scope is the IS function of integrating business processes, functions, and technologies, as part of an enterprise solution. The focus is on the creation of functions, technologies and business processes, as part of an enterprise solution. Value creation through the integrated production and distribution of products, services, and information will be emphasized. Through this project, students will learn to apply models and frameworks, to analyze and integrate business functions, processes, and technologies and communicate solutions concisely. Students will also learn to apply business strategic management capabilities to qualify the models and frameworks being used to integrate the business functions. The project will involve a real-life client organization. Please note: mandatory prerequisite requirements are as follows: Completion of all required professional and professionally-related courses in the first three years of the program is required for this course. Note: Since some of the required courses are not offered every semester, it is each student's individual responsibility to manage their course planning to ensure all prerequisites are met.
Weekly Contact:Lecture 3 hrs./3 hrs.GPA Weight:2.00Billing Units:1/1Count:2.00Corequisites:ITM 707