Contact ServiceHub
Toronto Metropolitan University (TMU) and the ServiceHub will be closed for the Mid-Year Break starting at the end of the day on Friday, December 20, 2024. We will reopen on Monday, January 6, 2025. Our services will be unavailable during the break.
Winter term classes begin the week of January 6, 2025, as follows:
- Monday, January 6: Engineering and Architectural Science classes
- Friday, January 10: All other undergraduate program classes
Financial Assistance Advisors will not be available the week of January 6 - 10.
We wish you a restful break and look forward to assisting you in the new year!
In-Person Support
- ServiceHub is located on the first floor of the Podium Building (POD-150)
- Building access is by OneCard only.
- If you do not have a OneCard, use the intercom at the entrance located near the corner of Victoria St. and Gould St. to request access from Campus Security
- Financial Assistance Advisors will be available in person to help you with your OSAP and other financial aid inquiries on Tuesdays, Wednesdays, and Thursdays from January 13 to February 12, 2025.
Schedule:
Monday to Thursday
10 a.m. to 5 p.m. ET
Friday
10 a.m. to 4:30 p.m. ET
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
- 416-979-5036
- Financial Aid Advisors are available by phone to help you with your OSAP and other financial aid questions:
- Financial Aid Advisors will not be available the week of January 6 - 10
- Tuesday and Thursday, 10 a.m. to 5 p.m. ET
- Wednesday, 10 a.m. to 1 p.m. ET
Schedule:
Monday to Thursday
10 a.m. to 5 p.m. ET
Friday
10 a.m. to 4:30 p.m. ET
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
Help Form
- Submit your questions to the (google form) ServiceHub Help Form (external link, opens in new window)
- ServiceHub staff will respond to your inquiry via email
Schedule:
Emails are responded to Monday through Friday
Tell us how we did by completing the (google form) ServiceHub Feedback Survey (external link, opens in new window) .
Other Contacts and Resources
Toronto Metropolitan University
ServiceHub (external link)
350 Victoria Street
Toronto ON M5B 2K3
If you’re a current undergraduate student with questions about your courses or program, contact your academic program advisor.
Are you experiencing problems accessing your student accounts or computing services? Contact the CCS Help Desk for support.
Applying to an undergraduate engineering program? Connect with the Engineering Admissions Office.
If you are a prospective undergraduate student or applicant, visit the Future Student Events page for information on our virtual tours, open houses and webinars, and to connect with a student recruiter.
The International Enrolment Team supports international students through every step of their journey to Toronto Metropolitan University.
Students and visitors should monitor their health for any COVID-19 symptoms and not come to campus if not feeling well.
To view information about important school-wide updates, please visit TMU's COVID-19 page.
Please Note:
- Toronto Metropolitan University is closed for an annual Mid-Year Break in December and all Statutory Holidays
- ServiceHub Privacy Statement
- Toronto Metropolitan University Notice of Collection
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