Reconfigure Google workspace
Reconfigure Gmail and third-party email client settings
Some Gmail and third-party email client settings and configurations may need to be manually reviewed and updated by you after the email change. The following are settings or configurations that will not automatically be updated following the change to university email addresses.
If you have set up mail filters that specifically reference “@torontomu.ca” addresses or contain “Ryerson”, these will not be automatically updated for you. We recommend that you review your forwarding settings and update these as needed after the email addresses have been changed.
If you have set up email forwarding to forward to an “@torontomu.ca” account, the address will not automatically be updated in your personal Gmail settings. It is recommended that you review your forwarding settings and update these as needed after university email addresses have been changed.
Any labels you have created within Gmail to organize your emails that include “Ryerson” in the label name will not automatically update following the change and will need to be manually renamed.
When searching for emails in your Gmail inbox after the change to university email addresses, all emails received from university community members prior to the email address migration will still include “@torontomu.ca” and will not automatically be updated to “@torontomu.ca.”
If you have set up signatures, you will need to go to settings to update which signature to use.
If you use an email client like Microsoft Outlook, Mozilla Thunderbird or Apple Mail (or any email client configured to use IMAP, POP and/or SMTP) to access or manage your university emails, you will be unable to access your emails via the client until you update your new “@torontomu.ca” email address within the client itself.
Following the change, it is still possible for users to send emails from their original “@torontomu.ca” address when using their TMU account. Instructions are available on the Gmail Help website (external link) . Note that while we don't recommend this, there may be some specific use cases that require sending an email from your previous @torontomu.ca account for a period of time after the email change.
Impact on Google Workspace
Once university email addresses have changed, your Google Workspace core apps (Gmail, Drive, Calendar, Contact, etc.) will automatically retain all your emails, files stored and shared on Drive and your calendar appointments. No action is required on your part to retain access to Google Workspace core apps, but there may be some settings or configurations that cannot be automatically updated that you should review and make updates to.
All meetings and events booked through Google Calendar prior to the change to email addresses will automatically update and will not require you to reshare invitations.
If you have granted calendar sharing permissions with someone with an “@torontomu.ca” address, your calendar will continue to be shared for a period of time.
We encourage you to review your calendar settings and update your calendar permissions to include a user’s “@torontomu.ca” address following this change.
Sharing permissions for any folders or files in your Google Drive, including Google Docs, Sheets, Slides and Forms, shared prior to the change to email addresses will be retained and will not require you to reshare them with collaborators.
Commenting and assigning tasks using “@torontomu.ca” email addresses will automatically notify users at their new email address for a set period of time.
Following the email address migration, you will need to manually update any “@torontomu.ca” email addresses you’ve saved to Google Contacts as saved addresses will not automatically update to “@torontomu.ca.” You may notice when composing an email to a colleague, you will be presented with both their old and new address if they have been stored in your previous contacts and you have not manually updated their contact information. You should select their new @torontomu.ca address to ensure this is the address that will be used moving forward.
However, the university’s Contact and Directory will automatically be updated following the change to university email addresses so you will be able to search for a community member’s new “@torontomu.ca” email address when composing an email.
Impact on third-party apps
In some cases, users may have connected third-party apps to their TMU Google Workspace account or signed up for third-party apps using their “@torontomu.ca” email address. The change to university email addresses may impact your ability to access these apps or any data or files stored with them.
Third-party apps are websites, standalone apps, apps you can integrate with your Google Workspace account to enhance existing Google Workspace services or features (e.g. apps found on the Google Workspace Marketplace), web browser plugins (including plugins or extension available on Chrome Web Store) and mobile apps that have not been created by Google.
Learn which third-party apps have been granted access to your TMU Google account.
In some instances, CCS directly supports or manages third-party apps and cloud-based applications. For these third-party apps and cloud-based applications, the change to email addresses will be managed by CCS and you will not be at risk of losing access to any files or data stored with these applications. No action is required on the part of the user to retain access to these applications.
Examples of CCS-managed and supported third-party apps or cloud applications include:
- D2L Brightspace
- Zoom
- Learning apps integrated with D2L Brightspace
While CCS allows the use of many third-party apps with your Google Workspace account, we do not provide direct support for these apps and are unable to control how the change to university email addresses will impact your ability to access these third-party apps or any data and files stored with them.
If you’re using a third-party app that directly stores data or files, we recommend that you contact the app vendor, developer or your sales representative in advance of this change to university email addresses to ensure you retain access to your data and files.
Once university email addresses have changed to “@torontomu.ca”, login information stored in the vendor’s cloud-based system will change and users may lose access to files and content stored in the system as the new email address may be flagged as a new user rather than an existing one. To retain access to these applications and access to any files stored with them, users will need to contact the vendor in advance of this change to inform them that their email address will be changing to “@torontomu.ca”.
Examples of third-party apps with cloud-based storage include:
- Asana (a web application for project management used by some teams at TMU)
- Salesforce
If you or your team manage departmental or generic university email addresses (e.g. help@torontomu.ca), we encourage you to review if these email addresses are associated with any connected third-party apps as the change to university email addresses may impact your ability to access these apps and any data or files stored with them.