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Contact Us

Important notice: On December 26, 2022, all university email addresses were changed from “@ryerson.ca” to “@torontomu.ca.” More information and resources can be found at https://www.torontomu.ca/ccs/namechange-impact-itservices/.

Winter Break Notice

Please note that the university will be closing on December 20th for the winter break. During this time, the Help Desk will be closed and unable to assist you. We will not be handling calls or tickets from December 23rd to January 3rd (inclusive).

We will resume answering calls and responding to tickets when the university reopens on Monday, January 6th.

Have a wonderful winter break, and we look forward to assisting you again in 2025!

Student Help Information

Students

Log in to submit an IT help request 

Email: help@torontomu.ca
Phone: 416-979-5000, ext. 556840

Hours of operation may vary throughout the school year.
Find more about our locations and hours.

Faculty and Staff Help Information

Faculty and Staff

Log in to submit an IT help request (opens in new window) 

Email: help@torontomu.ca
Phone: 416-979-5000, ext. 556806

Find more about our locations and hours.

Seeking assistance with an IT-related issue? Please send us a note below: